Management Skills - Team Leadership Skills Masterclass
What you'll learn
- This course will help you become a successful team manager.
- This course will help you understand how to manage people and get what you want from your team.
- This course will help you gain good management skills so you can progress in your career.
- You will learn the core skills of management.
- Learn how to influence the people around you.
- Understand what a data guided manager is.
- Understand how to build a team.
- You will understand how to use LEAN tools and techniques to deliver results.
- You will learn how to manage culture change.
- Understand how to train your team.
- You should have a basic experience as a manager.
- You need access to the internet.
- You must be willing to put some time and effort into the course and apply yourself.
Leadership Skills Training - Lean Management - Culture Change - People Management
Do you want to become a better manager?
Do you want to improve your leadership skills?
This course will help you master core management skills, it is designed for complete beginners, it will you help you overcome challenges that hold you back and help you climb the ladder of success.
You will learn core leadership and people skills and you will learn how to master LEAN Business Process Management.
Everything you need to further your Managerial Career!
This course had been developed and delivered by Stephen Mather - A leading UK management change consultant, trainer, coach and psychologist. He will guide you through the tools and techniques that you need to become a successful manager.
So don't delay - start your journey today!
Topics Covered In The Course:
Module 1 - Management And Leadership:
An Introduction To Management And Leadership
Your Management Philosophy
Being A LEAN Manager
The Forever Learning Manager
Module 2 - Navigating The Course
Overview Of The Course
Who Am I?
Features Of The Course
Applying What You Learn
The Learning Cycle
Module 3 - Becoming An Influential Manager
What It Means To Be Influential
The Behaviour Of Influential People
Why You Need A Vision
Working With SMART Goals
Better Than Buy In
Communicating To Influence
How Do Influential People Talk?
Influence Through Listening
Influencing Your Peers And Boss
Dealing With Difficult People
Opposing Goals Or Narrative
What Do They Fear?
Personal Clashes - The Five Factors
Personality Clashes - Compatibility Is Complex
Talking Their Language
Module 4 - The Data Guided Manager
Using Data To Make Good Decisions
The Data Guided Manager Explained
The Data Guided Manager - Further Exploration
Getting Control Of Your Processes
The Different Methods You Can Use To Get Control Of Your Processes
Getting Your Data
Other Types Of Lead Indicators
Analysing The Data
Using The Information
Creating A Data Guided Team
Module 5 - The Everyday Manager
What Sort Of Leader Are You?
The Heartbeat Of Your Role
Benefits Of Team Meetings
Ten Meeting Musts
Communicating By Email
Other Ways To Communicate
Module 6 - LEAN Process Management
Introduction To LEAN Management
LEAN As A Way Of Thinking
LEAN Terms And Concepts
Further LEAN Terms And Concepts
The ProPeC Simple Improvement Process
Motivation - The Two Flavours
Current State Analysis
Creating A Process Map
An Example Process Flow
Root Cause Analysis - 5 Whys
Root Cause Analysis - Fishbone Diagram
Exploring The Why
FMEA Failure Mode Effects Analysis
Define Your Goal
SMART Goal Setting
Identify Actions And Plans
Analysing Potential Ideas
Planning Your Change
Understanding Gantt Charts
How To Make A Gantt Chart
Planning Your Control Mechanisms
Implementing Your Change
Keep Your Discipline
Ten Meeting Musts
Action Boards And Issue Logs
The Cost Of Change
The ProPeC Review Process
Module 7 - Training Your Team
What Is Training For?
The Three Box System
Added Value Training
Exploring Added Value Training
Training Needs Analysis
Identifying Training Needs
Pre-course Competency Assessments
How To Choose Training
Cost Free Training
Sheep Dip Or Targeted?
What Is Good Training?
Preparing The Employee
Post Course Discussion
Measuring The Effectiveness Of Training
Module 8 - Culture Change Management
Introduction To Culture Change
Why Culture Change Matters
The Impact Of Culture
Three Ways To Measure Behavior
Cognitive Psychology Explained
Social Psychology Explained
How Do You Measure A Culture
Benefits Of DIY Surveys and On The Shelf Surveys
Benefits Of Using A Consultant
Other Ways To Measure Culture
Measuring Instances Of Behavior
The Semi Structured Interview
Focus Groups And Example Questions
The Down Sides Of Focus Group
Using ProPeC Process For Changing Your Culture
The ProPeC Process Step 1 - The Business Reason
The ProPeC Process Step 2 - Current State Analysis
The ProPeC Process Step 3 - Goals or Objectives
The ProPeC Process Step 4 - Action And Planning
The ProPeC Process Step 5 - Implementing
The ProPeC Process Step 5 - Review
The ProPeC Microscope To Help Action And Planning
Mechanisms For Identifying Actions And Planning
Planning With Gantt Charts
Neuro Logic Levels In Culture Change
Ajzen Theory Of Planned Behavior In Culture Change
Module 9 - Building A Team
Building A Team Introduction
How Does An Effective Manager Deliver
Components Of A Good Team
Defining Roles To Help Deliver Objectives
The Importance Of Vision
Two Islands Getting The Team Involved
Collaboration Is Better Than Buy In
What Are The Indicators Of Good Performance
Identifying A Team's Can, Know And Care
Silo Mentality And Creating Overlap Between Can, Know And Care
Belbin's Team Roles
Types And Traits Psychometrics
Should I Use Psychometrics?
Module 10 - Better Presentation Skills
Your Reason Why
Getting Your Thinking Right
Understanding The Chimp
Understanding The Intellect
Understanding The Computer
Dealing With The Chimp
An Effective Presentation
AIM - Your Reason For Your Presentation
Creating A SMART Goal For Your Presentation
Planning Your Presentation Route
Building Your Main Body
Using PEEL To Make Your Points
Presentation Tools And Using Cards
Public Speaking Fundamentals
Tips For Being Heard
Other Reasons You May Not Be Heard
Diction Tongue Twister Exercise
What About Accents?
Other Word Choices
Tips To Being Understood
How Well Are You Doing?
How Do You Get Better At Presenting
Key Areas For Motivation
Telling Stories And Using Illustrations
Understanding Visual Aids
Your Call To Action
Sustaining Your Presentation
Module 11 - The Team Lifecycle
Principles Of Effective Recruitment
Dealing With Poor Performers
Dealing With Grievances
The End Of The Team And Rebirth
Module 12 - Taking Care Of Yourself And The Future Of Management
Keeping Your Head
Building up Resilience
Buckets Of Resources
Training Your Thinking
Maintaining Work Life Balance
When It Is Time For A Change
Using ProPec Improvement Process For Personal Use
Alternatives To Being Employed
The Future Of Management
So join us on the other side and learn how to become a successful manager!
Who this course is for:
- This course is for absolute beginners and brand new managers.
- This course is for managers that have not had in depth training and might be struggling to deliver targets.
- This course is for those that have a desire to succeed as a manager and need to gain core competencies.
Mark runs an online training company called SME Heroes, which specialises in training on all things to do with sales, online marketing, management and his personal passion of photography.
He has extensive experience with online business in various forms over the last 15 years and loves to share his hard won lessons and techniques for online business success.
In addition he also has over 12 years experience in online retail and over 6 years experience as a commercial photographer.
This means he has a deep breadth of experience which comes through in his courses which are always designed to be easy to understand and to pass on the skills he has learned in a practical way.
A graduate member of the British Psychological Society, with a Degree in Psychology and a Masters in Organizational Psychology, a qualified Executive Coach and Trainer as well as an experienced lean practitioner with Lean Six Sigma Black Belt certification through an IASSC approved programme, Stephen works with businesses to help them improve what they do and how they do it.
He has spent 16 years within manufacturing, first as the Group Training and Development Manager for a major UK food manufacturer and over the last 9 years as business owner and Director of ProPeC® a consultancy that specialises in helping businesses improve their processes, develop their people and generate a culture that supports the right behaviour.
He contributes to operational excellence programmes through managing projects, carrying out current state analyses, delivering training and educational programmes and coaching of different types.