Chatbot Development Full-Cycle: From Concept to Growth
What you'll learn
- Analyze business objectives to identify opportunities for chatbots
- Define audience goals and chatbot outcomes that are aligned with your business goals
- Consider pros and cons of Natural Language Processing/Artificial Intelligence (NLP-AI) chatbots and rule-based or directed chatbots
- Visualize and design conversational flows with decision trees, spreadsheets, or Use Cases
- Leverage Generative AI tool ChatGPT to design and visualize decision trees for a rule-based chatbot
- Use brain-based messaging to engage visitors with your chatbot
- Evaluate the use of generative-AI tools like ChatGPT, BARD, and Claude2 to enhance rule-based logic and provide more dynamic interactions.
- Build a product /services chatbot using the Landbot platform
- Integrate your Landbot chatbot with an AI-driven Google DialogFlow chatbot
- Create an exceptional user experience by using variables to capture user choices
- Minimize lost leads with the “live chat” functionality
- Analyze past conversations to improve your bot and minimize losing potential customers
- Share your chatbot on WhatsApp, Facebook, Slack, embed it in your website, or create a full page conversational user interface
- Develop an affiliate marketing / retail chatbot that you can use immediately
Requirements
- To follow along with our examples and complete the assignment, you will need to sign up for a free account with Landbot
- No other prerequisites
Description
This is an example-based course for designing, building, deploying, testing, and managing chatbots with Landbot - NO CODING NEEDED! The course also includes demos of ChatGPT, Claud2, and BARD, new generative AI tools that you can use to expedite the development and deployment of your rule-based chatbots.
Why people love chatbots: Finding vs Searching.
Tired of wracking your brain for the right keywords so search engines can offer you a limitless number of mostly wrong options? Guess what? SO ARE YOUR VISITORS! Directed chatbots guide visitors to what they want by offering a few well-crafted choices.
Chatbots steer your audiences toward the end goal of your message step-by-step. They represent a rapidly evolving technology that is changing the way we make decisions. The latest chatbot trends show that businesses are catching up with this trend and investing in chatbots to personalize their brands and engage with customers. They are particularly powerful for product sales and customer service interactions.
Technology for the People!
Directed chatbots allow you to use your language, your style, your knowledge, and your wit to communicate with your prospects and customers. They are an extension of your personality and give you the power of being present online 24-7-365. And the real beauty is you do not need developers to create one!
Whatever your background is, you can develop and publish a chatbot using the process we teach. We start with clear, simple-to-understand clarifications of the differences between Artificial Intelligence (AI) based chatbots (aka NLU bots) and directed chatbots (aka rule-based chatbots).
You learn how to:
Match your business plan and objectives with your audience’s goals and desired outcomes.
Design and structure an engaging conversational flow for the best audience or user experience. Salespeople know that their conversations need to follow a certain path in order to be successful, so your chatbot should follow the same structure.
Leverage the power of neuroscience to shape your chatbot messages and create an exceptional and engaging user experience.
Evaluate how to use evolving generative-AI tools like ChatGPT, BARD, and Claude2 to support conversation flow design and emotional messaging
Phrase questions that convert visitors to customers based on how the human brain makes decisions. But that’s just for starters. To make a difference, you learn how to present the questions that are at the heart of a chatbot.
Add powerful live chat functionality to your bot for people who prefer to talk to other people directly. Reserve this feature for products and services that justify your time investment. Don’t waste your valuable time on the low-hanging fruit. That’s what chatbots are for.
Create an engaging, directed chatbot using the intuitive, drag-and-drop chatbot development platform from Landbot - no programming required. (However, if you love to code, you can make your bot sing with Landbot’s advanced functionality and APIs).
Integrate your Landbot chatbot with an AI-driven bot such as DialogFlow if a directed chatbot is not powerful enough.
Great chatbots EVOLVE! Learn how to analyze past conversations and use the results to improve your bot.
We are confident that you will enjoy the course and gain a ton of valuable skills. To help and guide you, we are with you all the way. Post any question or comments about the course and we will respond ASAP. You can also message us directly. We hope, we can share our enthusiasm and conviction about the power and promising future of rule-based chatbots. We are sure that it will simplify the journey of anyone who is looking for products, knowledge, help, or support.
We offer free preview lessons plus a 30-day, 100% money-back guarantee, so nothing stops you from jumping right in and trying the course out.
CLICK THE BUY NOW BUTTON, and we'll see you in lesson 1!
What Do You Get When You Buy This Course?
Lifetime access to the course including future updates.
30-day Moneyback guarantee backed by Udemy if you are not completely satisfied with the learning experience.
"Intellimated" video lectures use visual representations to simplify complex concepts and associations.
Quizzes give you an opportunity to test your understanding of the presented material, reinforce learning, and increase retention.
Help from the authors answers open questions and provides additional information.
About the Instructor
Teaches 10+ Udemy courses for Agile Business Analysis with over 60,000 students enrolled.
Champions lean and agile methods to meet communication challenges between business and IT communities.
Extensive YouTube Channel with over 100 videos for 17K+ subscribers and 1.6M+ views.
Author of 10+ Business Analysis books covering tools and techniques for Agile and traditional software requirements.
Consultant to a multitude of Fortune 500 companies and governmental agencies.
Facilitated 100’s of User Story and Requirements Gathering Workshops for multi-million-dollar projects.
35+ years’ experience with instructor-led training for tens of thousands of students around the world.
Coach and mentor for aspiring business analysts.
Intrigued but not convinced? Check out our FREE previews to make sure my instructor style and delivery work for you.
Who this course is for:
- Everyone who wants to improve audience engagement with their message by guiding them instead of letting them guess
- Developers interested in learning how to create chatbots that solve business problems
- Website Designers who want to add modern chatbot design to their toolkit
- Business analysts who need to define the requirements for chatbots
- Practitioners who want to know how to implement a chatbot in Landbot
- Test engineers who need to develop tests to validate the functionality of chatbots
- Anyone curious about what chatbots are, how they work, why they are important, and how to build one
Instructor
- 4.4 Instructor Rating
- 18,091 Reviews
- 110,252 Students
- 17 Courses
Join our thriving community of over 100,000 students from across the globe and step into the world of cutting-edge AI-assisted business analysis and UX design with us. Hello! We're Angela and Tom Hathaway, the dynamic duo behind BA-EXPERTS, and we're thrilled to have you here.
With a combined experience of over six decades, we've navigated the evolving landscape of business analysis. Our journey has been marked by a deep immersion in information technology, mastering the art of requirements engineering, and applying our skills across varied industries. From small family enterprises to Fortune 100 giants and government sectors, our expertise has fueled success stories in every corner.
In the ever-changing world of business and technology, we understand that grasping the nuances of business analysis and UX design can be daunting. That's why we've dedicated our careers to not just mastering these fields but also to making them accessible and engaging for you. Our approach is simple: we break down complex concepts into digestible, easy-to-understand segments, enriched with real-world examples and interactive sessions. This way, you're not just learning – you're experiencing.
We've embraced the power of Gen-AI tools like ChatGPT, seamlessly integrating them into our teaching and consulting practices. This forward-thinking approach not only keeps our methods current but also equips you with the skills to stay ahead in the ever-evolving world of business technology.
Our YouTube channel, boasting 20,000 subscribers, is a testament to our engaging and insightful content. Our Udemy courses, with over 100,000 students, reflect our commitment to delivering top-tier education in business analysis, requirements engineering, and UX design.
Our clientele mirrors our expertise – diverse and extensive. We've tailored unique solutions for sectors ranging from finance (TIAA-CREF) to transportation (Cathay Pacific, Emirates Airlines), telecommunications (Manitoba Telecom Services), manufacturing (Honeywell), hospitality (Starwood Hotels and Resorts), and various government agencies. This diversity underlines our adaptability and bespoke approach to each client's needs.
Dive into our world where learning is not just about acquiring knowledge, but about transforming your career. Whether you're a practicing Business Analyst, aspiring to be a BA, enhance your UX design skills, or revolutionize your organization's approach to technology, we're here to guide you. Connect with us through our courses, interact on social media, or reach out directly – your journey to mastering business analysis and UX design starts with us.
Happy learning, and remember, "The best way to predict the future is to create it." – Abraham Lincoln