Knowledge Management - Concepts, Tools and Practices
- 5.5 hours on-demand video
- 1 article
- 7 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- This course will provide the learner with a foundational framework designed to introduce current KM concepts and guide the creation of effective KM objectives, strategies, and systems
- You will be able to identify and understand the significance of a value proposition and critical knowledge, as well as how to map and use that knowledge for realizing strategic objectives
- We will explore the primary KM approaches, tools, and concepts involved in creating an effective plan for employee work flow
- We will examine the characteristics, benefits, challenges, and success factors involved in implementing the best KM methodologies and practices
- You will learn how to address the necessary measurement functions demanded by a successful KM program, through the establishment of effective measurement models, analytics, and reporting structures
- No previous knolwedge required.
- Interest in Knowledge Management design and implementation.
Many profitable firms have based their business models on the concept of knowledge as a strategic asset, and both organizational learning and the sharing of knowledge contribute heavily to this integrated approach to success.
At the most basic level, managing and sharing knowledge that’s relevant, timely, and complete allows organizations to coordinate efforts among team members. Meanwhile, companies that consistently exploit the development and utilization of knowledge at the organizational level see tangible results in the form of more innovative strategies, better competitive abilities, and an overall improvement in business performance.
With this new wave of increasingly digital-savvy employees, organizations have the opportunity to turn the individual knowledge of their workers into intellectual company assets. But while technology now provides the framework for effective Knowledge Management, knowledge itself is still very much a human activity that requires human organization and understanding. A current, cohesive, and comprehensive approach to KM leads to better decision-making across the board, and is critical to a company’s continued growth and success.
By completing this course, you’ll learn how leading organizations have achieved significant results through the implementation of basic Knowledge Management principles, and you’ll discover how these same strategic principles can be applied to your organization.
- The course is suitable for business professionals and KM practitioners charged with designing and implementing Knowledge Management programs who need a practical and strategic approach to translate individual knowledge into action.