Knowing Your Employees

Name: Knowing Your Employees
Rating: 5.0 (2 reviews)

Keeping your employees happy and knowing more about them

Created byManagement Study Guide

Last updated 12/2021

English

English [Auto],

What you'll learn

Explain Who is an Employee
Explain Why Should You Know Your Employees
Explain What is Employee Engagement
Define an Engaged Employee

Course content

1 section • 16 lectures • 1h 10m total length

Introduction-to-Knowing-Your-Employees3:08
Learn to know your employees as individuals, the organization’s most valuable asset, boosting engagement and motivation by personalization, effective leadership, and applying the four drive model.
Explain Who is an Employee0:43
Explain who is an employee by defining an individual who works toward organizational goals, performs duties aligned with their skills, earns a salary, and helps sustain organizational success.
Explain Why Should You Know Your Employees8:07
Know your employees by learning their names, skills, and goals to build trust, provide guidance, and recognize hard work, while fostering open communication and personal connection.
Explain What is Employee Engagement1:48
Employee engagement builds a partnership between the organization and its employees, respects personal aspirations, and creates emotional and intellectual buy-in that drives performance and business results.
Define an Engaged Employee0:17
Define an engaged employee as someone fully involved and enthusiastic about their work, who acts to advance their organization's interests.
List the Benefits of Highly Engaged Employees2:13
Explore the benefits of highly engaged employees, including purpose, interest in work, growth, belief in the organization, and productivity, while learning practical engagement methods like fit, induction, and training.
Describe the Methods of Engaging Existing Employees3:13
Describe methods to engage existing employees through communication forums, online discussions, regular feedback, surveys, reward schemes, recognition programs, and culture-building, team-building, and leadership development activities.
Explain How Managers can Drive Engagement15:10
Managers drive engagement by recruiting the right talent, coaching with clear objectives, and developing teams, while knowing employees and utilizing the big million effect to foster a positive culture.
List the Mistakes Managers Make in Knowing Employees3:24
Identify the mistakes managers make in knowing employees, including expecting perfection, overburdening, and interfering in personal lives. Avoid undue favors, confidential information disclosure, and nicknames to build trust and clarity.
Describe Things that Employees Hide from Managers4:09
Describe why employees hide from managers, including unrealistic targets and fear of repercussions, and show how trust, fair process, open dialogue, and respectful boundaries encourage honesty.
Explain What You Should Know About Your Employees4:41
Learn what to know about employees: gather complete backgrounds, verify past performance, and assess fit before hiring. Map capabilities, interests, growth plans, motivations, and contact numbers for effective delegation.
Describe the Role of Communication in Knowing Employees1:52
Open communication helps you know your employees by understanding their expectations and feedback, while informal interactions, morning meetings, and shared meals strengthen productivity and workplace culture.
Explain How to Know Your Employees3:58
Learn how to know your employees by fostering open communication, regular feedback, and approachable leadership, while inducting new hires, celebrating milestones, and supporting growth.
Explain the Role of Leadership in Knowing Employees2:25
Leadership plays a crucial role in knowing employees by building personal connections and supporting their growth. Engage daily, call team members by name, and foster a positive, motivated workplace.
Explain the Four Drive Model9:12
Explore the Ford drive model of four drives—acquire, bond, challenge, defend—and how each drives motivation and engagement through rewards, bonding, challenges, and defending the organization.
Explain the Categories as per Gallup Q126:36
Explore the Gallup Q12 engagement framework, its 12 questions, and the three engagement categories—engaged, not engaged, and actively disengaged—plus manager traits and practical steps to know and develop your team.

Requirements

No prior knowledge is required

Description

Any individual who strives hard to accomplish goals and objectives of a particular organization is called as an ‘employee’. Employees are hired to perform specific duties as per their specialization, interest areas and previous experiences. Employees earn their salaries in exchange for their hard work, labor, knowledge and expertise. It is rightly said that the success and failure of an organization depends on its employees. Employees are indeed the lifeline of an organization.

•Management should know its employees well.

•You need to understand your employees and what they expect from the organization?

•You cannot afford to ignore someone who spends maximum part of his/her day at the workplace with you.

•There are some organizations where managers do not bother to even know the names of their subordinates.

•Such organizations always face problems like employee dissatisfaction, high attrition rate and frequent conflicts among team members and eventually fail to do well in the long run.

•As a manager, you need to know certain basic details of your employees.

•Hence, it is vital that as a manager you should memorize the names, expertise, background, capabilities etc. of all individuals who directly/indirectly report to you.

•Management spends most of its time and energy in knowing the target customers, then why not know your employees as well who are equally important for your organization?

•Employees who feel ignored at the workplace seldom contribute to the success of an organization.

Take out some time to sit with your team members to understand their expectations, interest levels, grievances or any other problems they face in their day to day operations and so on. It is important for the managers to connect with their team members.

You ought to have the contact numbers of all your team members with you. Wish them on their birthdays and anniversaries to make them feel special. Knowing your employees not only strengthens your relationship with your team members but also makes you a source of inspiration for them. Let your employees know that you care for them. Make them feel valued. Find out what is important to them, understand where they see themselves five years down the line and find out the areas in which they can contribute their level best.

Who this course is for:

Working professionals
Human Resource Department
Trainers
Management personnel