All about KPIs

What’s in it for you?

The biggest challenge with the organizations, whether new or old, is to find out how well they are performing and identifying areas of improvement. That is why, one of the crucial steps to success is to have a robust measurements system in place.

This course will help you learn about the key performance indicators that are the backbone of a measurement framework.

What some of our many students are saying about the course?

1. "Perfect! From the concepts explained, to the resources given, I had zero knowledge regarding this argument and I can assure it's the best I've seen in my research. Deepika is amazing, she explains so well and at a good pace, I HIGHLY recommend it! Please make more content for KPI and Power BI because it's hard to find a good course like this one." Alina Serban

2. "Great course ! The instructor is very helpful regarding any queries the students have , many times she has answered my questions and helped me better understand the concepts. I advise this course for beginners like me , who had little to no previous knowledge in KPIs, how to establish KPIs and monitor them , Statistics, Dashboards, etc." Aroub Alshalabi

3. "I had no knowledge of what a KPI was. Watching and pausing the videos and trying to use the information as an example on the company I work for, the understanding of what a KPI is and how to use it had become really clear." - Hector Espinoza

4. "I am currently doing my Master thesis in the topic Supplier Performance Evaluation, this Course gave me a Insight into all about KPI. Thanks." Balaji Sekar

5. "Good course, with plenty of practical tips on how to decide a strategy and implement kpis and dashboards. I enjoyed!" Roser Goula

6. "Nicely taught. Things are made easy for everyone to understand. Thank you." Jayesh Ratnakar Bhat

7. "I was looking for some background on Balanced Scorecards, but found much more."  Terri McDonnell

Please note this course is created keeping in mind a wider audience, across departments and industries. I have taken generic examples so that you can relate and apply the knowledge gained at your workplace.

There are two main parts:

Part 1 KPI selection

In this section you will learn-

1. Basic fundamentals

   • definition

   • benefits

   • characteristics, and

   • classification in terms of leading and lagging indicators.

2. Understand the terms like vision, mission, goals, objectives and strategies used during Strategic Planning. +

   • How to write these statements

   • How to choose the most appropriate one with the help of some tools and checklists

3. With the help of

   • Balance-scorecard methodology for strategy planning

   • Fishbone diagram

   • KPI tree, and

   • Decision matrix

you will learn how to select key indicators to assess the org performance. Don't forget to make use of Big Store Strategy Planner Template.

Part 2 KPI Implementation

There is a section on analysis where you will learn fundamental concepts of statistics and data analysis.

This is included to make you verse with the basic statistical terms and when/ where to use them while creating reports and dashboards.

Along with that, you’ll learn about:

1. How to plan for KPI implementation

2. How to set targets and thresholds using the baselining method with the help of XMR/ IMR control chart

3. How to collect and clean data

4. How to analyse data with the help of Descriptive statistics

5. How to create simple dashboards in Excel using Pivot tables (NO VBA experience needed) and Power BI

Additional Resources

To make your learning experience great and comfortable, there are captions, downloadable slide handouts, tools and templates, practice data set, and articles etc. 

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I am here to resolve all your queries. :)

Enrol today and start learning All about KPIs!

Happy learning!

Deepika

Even after this if you did not get what you wanted from the course you are covered with Udemy’s 30 days money-back guarantee.

P.S. If you are looking for just the foundation level course (1 hour), have a look at the course- 'Fundamentals of KPIs'.