
This lecture presents the philosophy of the course, basic concepts in job satisfaction, and the typical struggle to find a solution to dissatisfaction with work.
The effect of the coronavirus epidemic on work is addressed.
This lecture introduces statistics on job satifaction from workplace polls, how people typically try to address dissatisfaction at work, and the benefits of taking personal control of the issue to drive the best solutions.
This lecture presents what is meant by the indistry terms "satisfaction" and "engagement", and develops a clear definition of job satisfaction to use in a personaal analysis of one's employment.
This lecture presents the concept behind the Four Corners Framework - a method for thoroughly and objectively assessing what aspects of a person's work are important, are which of these are most enjoyable, and most problematic.
The Four Corners Framework Self Assessment is the carefully constructed questionaire that provides a detailed view of what a person values at work and how the rate these job attributes in terms of satisfaction.
This lecture explains how to gain personal insight from the Self Assessment, and the Four Corners Framework Personal Insights model.
This lecture explains how to create Transition Plans - a map for those job problematic attributes that describes what the current problems are, and the corresponding desired solutions.
This lecture explains the gap closing process - how to eliminate the gap between an identified Bad State of a job attribute and the desired Good State.
This lecture provides a brief review of the course theory and application, and presents the action plan steps to follow for implimentation of the desired changes identified.
This course teaches how a person can take control of their job satisfaction - how to understand what drives it, and how to improve it.
A typical worker can spend from 70,000 to 100,000 hours at work during their lifetime. Major polling companies such as Aon and Gallup typically report that the majority of workers are either "just there" at work, or actively disengaged.
Good companies recognize that high employee engagement and satisfaction results in greater worker productivity, better employee retention, and reduced time off work. These companies make efforts to increase employee satisfaction by identifying issues through surveys, and addressing them through Employee Satisfaction (ESAT) programs. Such programs are designed to address broader issues, however, not the ones specific to an individual. And only a small minority of organizations approach improving employee satisfaction seriously.
The Four Corner Framework identifies the job attributes important to the individual - what aspects of their job that they value now and into the future. It then provides a process to drive the necessary changes needed for improving the problem areas for overall job satisfaction improvement.
This course is not only useful for individuals, but also very for professionals in Human Resources (HRP) and Human Resource Management interested in improving employee satisfaction.