
Offering a complete job interview guide for candidates and recruiters, Nicola shares key segments to help you prepare. Access self-recordings, slides, and a final nutshell summary to reinforce takeaways.
Explore how the selection process unfolds from résumé screening and phone interviews to first and second interviews, tests, and final job offers, tailored per organization.
Learn to research a company’s values, roles, people, and content to tailor your interview, using sources like company sites, LinkedIn, job boards, and employee spotlights.
Explore the seven-stage interview structure that typically lasts up to an hour, covering small talk, company overview, motivation questions, case tasks, candidate questions, and closing statements.
Explore the risks of lying in interviews and learn how hard and soft lies damage credibility, with practical guidance to frame gaps as growth opportunities.
When you can't answer an interview question, stay calm, turn it into a hypothetical, or honestly say you don't know and outline how you would handle it.
Learn how to respond to funneling questions by starting with gentle prompts and drilling down to specifics. This approach helps candidates provide detailed responses and supports accurate interviewer notes.
Learn why interviewers take notes during interviews to remember candidates, share insights with the decision team, and capture direct quotes for objective, bias-free assessment.
Learn to end interviews with prepared, meaningful questions that show motivation, while avoiding broad queries and using examples about culture, goals, duties, and next steps.
Wait the one-to-two week decision window, keep applying meanwhile, then consider polite follow-up if no feedback, and avoid overinterpreting impressions since final decisions involve multiple stakeholders.
Practice answering behavioral questions by quickly recalling relevant past experiences in 30–60 seconds, using the start technique, and tailor practice to anticipated competencies from job postings and company values.
Master the interview journey from research to follow-ups, and use the situation, task, action and result method to answer behavioral questions effectively.
Learn the most common job interview questions with recruiter insights, universal tips on what to cover and avoid, and a three-part approach: why, how to respond, and sample answers.
Learn to answer tell me about yourself using a present, past, future structure, highlighting your current role and key achievements while staying relevant to the position.
Learn how to answer 'why do you want this job?' by showing research about the company and its values, and how your motivation, competence, and experience align with the role.
Learn to discuss failures first, then achievements, with honesty and self-reflection, credit teammates, and reveal lessons learned to impress interviewers.
Discover how a work environment goes beyond offices to include tools, conditions, social interaction, atmosphere, and well-being. Learn to research company culture, highlight aligned preferences, and stay flexible.
Frame your departure by clearly outlining the circumstances, reasons, and motivation to change, while staying positive and focusing on how the new role fits your career trajectory.
Learn how to handle the future goals interview question by reframing it as a conversation, emphasizing learning plans, skill development, mentoring others, and avoiding personal goals aligned with the company.
Learn to answer salary expectations with a prepared range aligned to budgets and market data. Consider expenses and gross annual pay to negotiate confidently.
End the interview by asking thoughtful questions to gain insights about the team, company, and responsibilities, and prepare and rank questions to demonstrate motivation and fit.
Explore competency based interviewing, its differences from other interview types, and the universal competency framework. Practice with competency cards, the start technique, probing questions, and behavioral interview exercises for candidates.
Explore four interview types—informational, hypothetical, behavioral (competency-based), and case interviews—and learn how each shapes questions, expectations, and problem solving in job interviews.
Explore competency based interviewing (CBI), a structured behavioral interview that uses past performance examples to assess candidate fit and predict future behavior.
Explore what competencies are, how they serve as interview benchmarks, and combine skills, knowledge, and abilities to meet work demands, while distinguishing competence from competency.
Explore the universal competency framework, a single, research-based model for workplace behavior and job success across industries. Learn how customized frameworks fit large organizations, guiding precise assessments and better hires.
Explore the universal competency framework, a three-tier model with grade eight general factors, 20 competency dimensions, and 112 specific behaviors, illustrating universal competencies adaptable across industries.
Learn how to select key and desirable competencies from competency cards for a marketing manager role, and how to design interview questions to assess leadership, strategy, planning, communication, and resilience.
Learn to craft competency-based interview questions across leading and supervising, strategy formulation, and presenting information. Use example prompts for candidates and recruiters to assess these competencies.
Explore the star technique for answering behavioral questions by detailing situation, task, action, and result, and use structured storytelling to demonstrate fit in interviews.
Learn the ASPO structure for analyzing interview answers—mapping situation, task, action, and outcome—and compare it to STAR to help candidates and interviewers assess responses under tight deadlines.
Master the funneling probing technique by starting with general questions, drilling down with whys to uncover context, triggers, actions, and outcomes for interview decisions.
Explore seven common interviewer biases, including first impression bias, halo effect, horn effect, recall of recently interviewed candidates, cultural noise, affinity bias, and central tendency, to promote fair evaluation.
Explore behavioral interview sources and a question bank aligned to competencies for candidates and interviewers, plus an exercise to draft quick answers using the start technique.
Explore interview types, competency based interviewing, and the skill-competency distinction, then learn to prepare questions and respond with the star or sbo methods while avoiding common biases.
Explore how to craft resume and CV content and structure to present your background, education, and skills for recruiters, and note their interchangeable use alongside a free online template tool.
Compare three resume types: chronological, functional, and combination or hybrid, showing how chronological presents work history while functional emphasizes skills for career changers, gaps, or new to the workforce.
Learn how to balance design and content to craft high-performing resumes, prioritizing clear content and structure while ensuring readability and scannability for recruiters.
Examine a real resume to learn must-have sections (contact, education, work, languages, certifications) and nice-to-have items (profile, keywords), presented in reverse-chronological order with recruiter-friendly hyperlinks.
Keep your cv to one page, avoid personal data and graphic skill level indicators; use universal framework levels, readable fonts (10–12 pt, max two types), and proofread.
Save your CV as a PDF for universal sharing and ATS compatibility; some systems may require JPEG or plain text, keep the file under 1 MB, and update twice yearly.
Learn to design eye-catching resumes with Canva by exploring free and pro templates, editing sections, colors, fonts, and downloading high-quality PDFs for your CV.
Craft a concise cover letter that supplements your résumé by showing how your background meets the job and why you’re passionate about the company.
Explore nontraditional job presentation options, including PowerPoint CVs, video resumes, personal websites, and LinkedIn resume builders, while recognizing the traditional CV remains most valuable.
Differentiate between chronological, functional, and combined resumes and explain how design and content shape structure. Highlight must-have and nice-to-have sections, cover letters, and use a concise pdf.
Mini-course #1
For many people, job interviews tend to be a very uncomfortable and frightening experience. The reason for this is mostly that candidates are not familiar with what happens on the other side. The purpose of this class is to transparently present recruiting and selection, and cover the most important parts of nailing an interview. From doing proper research beforehand, handling tricky situations, and understanding funneling questions to knowing what to ask at the end of an interview and how to stay active in the job search. This class focuses on the most significant parts and tips to help you elevate your performance on the job interviews.
How to ace a job interview (lectures):
Class Introduction
Selection process overview
How to prepare for an interview (research tips)
Interview structure (7 stages)
Should you lie on your interviews?
What to do if you can’t answer an interview question
How to respond to funneling questions
Why interviewers take notes (peek behind the curtain!)
What to ask at the end of an interview + Question examples
What to do while waiting for the interview decision
How to practice answering behavioral questions
Summary (class overview)
Mini-course #2
Take a look at the 8 most common job interview questions, why they are asked, how to respond to them, and what are some high-level answer samples. These are the 8 questions you are most likely to encounter or any type of job interview, independent of your profession. As a candidate, this will give you a lot of insights and strongly prepare for your next interviews. As an interviewer, this class can serve you as an inspiration for your question agenda and to better understand the motives behind these questions.
How to answer the 8 most common interview questions (lectures):
Class Introduction
Tell me about yourself
Why do you want this job?
What is your biggest achievement/failure?
What type of work environment do you prefer?
Why did you quit your last job?
What are your goals/plans for the future?
What are your salary expectations?
Do you have any questions?
Summary (class overview)
Mini-course #3
A competency–based interviewing is a behavioral type of interview used to assess a candidate's performance in a particular key area or skill that is attributable to the job description. This approach is built on a premise that the best predictor of future behavior is the past one. Therefore, candidates are asked questions where they need to provide specific examples from their prior experiences. In this class, we will look deeper into this concept and all the things that go together with it. The class is relevant to both interviewers (recruiters) and candidates.
Competency-based Interviewing (lectures):
Class Introduction
4 Types of Interviews
What is CBI?
What are competencies?
UCF vs Customized Competencies
Universal Competency Framework construction explained
How to use the competency cards (interview preparation)
How to prepare interview questions based on competencies
STAR technique - answer interview questions (for candidates)
SBO structure - analyze interview answers (for interviewers)
Funneling (probing) Technique explained
7 Common Interviewer Biases
Questions, Exercise & Sources - Bonus video
Summary (class overview)
Mini-course #4
Check out this class on how to build a professional and well-structured CV. We will take a look into both the content and design of resumes and share many useful tips and tricks to make your resume stand out in job applications. Aside from the CV, we will have a chance to discuss the cover letters and CV alternatives.
How to Create a Job-winning Resume (lectures):
Class Introduction
3 Types of Resumes
Design vs Content
CV Structure
CV Don’t(s)
Result-oriented vs Task-oriented CV
CV File Format
Canva for Resumes (tool)
Cover Letters
CV Alternatives
Summary (class overview)