JIRA Software Administrator Course

Create a new Jira project on the server, explore templates, scrum and kanban, and navigate admin options to manage project settings, workflows, schemes, and user access.

Learn how to create issues in a Jira server instance, choose types like epic, story, task, or bug, and set up and manage a sprint from backlog to sprint backlog.

Learn to manage Jira users and groups as an administrator, including creating or inviting users, assigning them to projects, and configuring groups with permissions.

Learn how to anonymize users and manage Jira user server, including importing users from other sources, transferring ownership, and integrating users across multiple servers without recreating accounts.

Learn how to manage users and groups with internal and external directories, import existing users, and connect external directories such as Atlassian Crowd or Microsoft Active Directory.

Learn how to manage Jira projects and project categories, view and edit project details, delete if necessary, create maintenance or development categories, and associate projects with categories to organize work.

Learn how Jira administrators manage versions and licenses, plan upgrades, and control application access across products installed on the server, including license renewal and user or group access.

Learn to configure Jira software settings through applications management, enabling parallel sprints, sticky sprint headers, days in column tracking, and relevant sprint suggestions to optimize project work.

Explore how the Jira administrator integrates external tools, including application links, Bitbucket accounts, Bamboo, Fisheye, and performance integration, to centralize access and streamline project workflows.

Configure the application navigator in the Jira administrator to add quick launch links to Atlassian products or external sites, then refresh to access them from the left menu.

Create and customize a new issue type, such as customer request, and link it to your project by selecting the appropriate issue type scheme and updating project settings.

Create a new subtask type in the administrator settings, then associate it with your project scheme and use it under customer requests like recommendation or complaint.

Create and customize Jira screens for specific issue types, and map them via screen schemes to projects. Configure fields and tabs for create, view, and edit operations.

Create custom fields in Jira to tailor issues, using select lists and dropdowns, then configure field schemes and associate them with specific projects and screens.

Master field configurations in Jira administration by creating and applying field configuration schemes, associating them with specific issue types, marking fields mandatory, and controlling visibility with renderers.

Learn how to customize Jira priorities within a project by editing existing levels or creating new priority schemes, then associate the scheme to a project either per project or organization-wide.

Create and customize Jira workflows by building new ones, editing existing ones, and defining statuses and transitions, then use workflow schemes to assign them to projects or issue types.

Learn to configure resolutions in Jira workflows with the resolve screen, using options like done, won't do, cannot reproduce, and how to add custom resolutions to transitions.