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Keep shoppingIT Support Entry Level Job Training Course
604 students
IT Support Entry Level Job Training Course
IT Support Level 1 Job Training Course: Hardware, Software, Network, Active Directory, Office 365 Administration.
Created byCollins Gidisu
Last updated 8/2023
English
English [Auto],
What you'll learn
- Master the technical competencies of computer hardware, software, active directory, office 365 administration and troubleshooting techniques.
- Develop exceptional customer service skills for effective client interaction.
- Acquire hands-on experience in resolving common IT support issues.
- Apply real-life scenarios to enhance technical acumen and problem-solving abilities.
- Build confidence to excel in IT support entry-level roles.
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Course content
10 sections • 10 lectures • 5h 10m total length
Requirements
- No prior technical background is required, making it accessible to beginners and enthusiasts alike.
Description
Welcome to the comprehensive and transformative "Break Into Tech - IT Support Job Training Course." Whether you're a recent graduate, a career switcher, or simply passionate about tech, this course is your gateway to mastering the essential skills and knowledge required to excel in the dynamic world of Information Technology (IT) support.
This course is designed to empower you with hands-on learning experiences, effective troubleshooting techniques, and exceptional customer service skills. Through in-depth lessons, real-life scenarios, and practical demonstrations, you will develop a comprehensive understanding of computer hardware components and their functions, enabling you to confidently identify and resolve technical issues.
As you progress through the course, you will be equipped with the necessary expertise to deliver exceptional customer service over various communication channels, including email, chat, and voice calls. Our interactive exercises and role-play simulations will sharpen your communication and problem-solving abilities, preparing you to handle diverse IT support challenges with ease and professionalism.
Our dedicated team of experienced instructors will guide you through the course, providing personalized feedback and support, ensuring you grasp each concept effectively. Additionally, you will gain access to valuable resources and learning materials to reinforce your knowledge and skills.
By the end of this course, you will be well-prepared to embark on a successful career in IT support. Unlock your potential, boost your employability, and become a standout candidate in the competitive tech job market. Enroll today and let "Break Into Tech - IT Support Job Training Course" be your stepping stone to a fulfilling and rewarding tech career.
Who this course is for:
- This course is designed for individuals aspiring to break into the dynamic and rewarding field of Information Technology (IT) support.
- Whether you are a recent graduate seeking your first IT support role or a non-experienced professional looking to transition into tech, this comprehensive course is tailored to equip you with the essential skills and knowledge needed to thrive in the industry.
- If you are eager to master computer hardware, software, active directory, office 365 administration, troubleshoot technical issues, provide exceptional customer service, and gain hands-on experience in IT support, this course is a perfect fit for you.
- No prior technical background is required, making it accessible to beginners and enthusiasts alike.
- You'll gain confidence, practical expertise, and the ability to articulate your technical acumen effectively.