IT Leadership: Succeeding as CIO/CTO/IT Director [2020]
4.2 (340 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,841 students enrolled

IT Leadership: Succeeding as CIO/CTO/IT Director [2020]

A guide to the capabilities and skills required to become a successful, impactful and highly-sought C-level IT leader
4.2 (340 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,841 students enrolled
Created by Tech MBA
Last updated 6/2020
English
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Current price: $86.99 Original price: $124.99 Discount: 30% off
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This course includes
  • 8.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Cultivate an IT leader mindset, so you fully appreciate the role of an IT leader
  • Examine business strategy, so that IT is a part of strategic business discussions and decision-making
  • Formulate and align IT strategy, so that IT demonstrates how it adds value to the organisation
  • Organise the Enterprise Architecture (EA), so you a holistic and co-ordinated view of IT capabilities and assets
  • Deliver project success, on a consistent basis, by addressing the root causes of project success and failure
  • Govern IT responsibly, so IT decisions are made in a controlled and co-ordinated manner
  • Build high-performance teams, so you get the best out of people and IT talent
  • Build business resilience, so that you are well prepared for any potential IT disruptions
Requirements
  • At least 10 years of professional IT experience
Description

What are the skills and capabilities required to become an effective and outstanding IT leader?

This course is specifically designed for those already in, or are preparing for, the role of CIO/CTO/Director of IT or similar position. 

You have at least 10 years of solid IT experience under your belt, if not more, but are in search of new knowledge, frameworks, ideas and practices to take yourself to the next level of capability and performance.

Surprise surprise, adding more technical knowledge isn't necessarily going to help you become any more effective as a leader. Rather, it's more about your ability to use IT to help solve business problems and create solutions that raise the performance bar for the organisation. 

This unique course breaks IT leadership down into distinct, easy to digest modules:

  1. Cultivate the IT Leader mindset

  2. Examine Business Strategy

  3. Formulate and align IT Strategy

  4. Organise the Enterprise Architecture

  5. Deliver project success

  6. Sustain win-win outsourcing partnerships (coming soon!)

  7. Govern IT responsibly 

  8. Build high-performance teams

  9. Build business resilience

Note: This course was originally designed as a graduate course for the MSc programme in Information Systems @ Nanyang Technological University (NTU), Singapore. This course, and variations of it used in executive programmes, has benefited hundreds of IT professionals and aspiring IT leaders. The course will be updated on a regular basis with new topics. 


2020 Update - new section on build business resilience

Who this course is for:
  • IT professionals currently in, or preparing for, a senior IT leadership role such as CIO, CTO, Director of IT or similar
  • Experienced consultants who advise clients on business-IT issues
Course content
Expand all 154 lectures 08:22:36
+ Cultivate the IT Leader Mindset
15 lectures 45:52
Insights from Gartner's 2017 Symposium
03:55
Talking point: Nordstrom in the era of Amazon
02:40
9 core IS capabilities for CIO role - Feeny and Wilcocks
03:18
Critical role of the CIO/IT leader
09:03
CIO.com's Future-State CIO model
02:38
Deloitte's 2016-17 Global CIO Survey
03:43
CIO Brian Lillie: 4 priorities for an IT leader
01:18
List of IT leadership competencies
02:28
Enablers and inhibitors of IT leadership
02:10
Activity: Assess your IT leadership skills
02:26
CIO.com Egon Zehnder - 9 core competencies
02:10
4 IT leader profiles
02:43
Become a friend of the CEO!
01:59
4 dimensions - Using IT effectively, efficiently, safely and convincingly
01:37
+ Examine Business Strategy
17 lectures 57:54
Why is strategy important?
04:39
Strategic planning questions
01:27
Planning versus execution
01:29
Case: the sad decline of KODAK
09:04
Strategy = how an organisation will win
04:05
Beware of IT overkill!
04:12
Nicholas Carr: Does IT matter?
02:00
Generic strategies for competitive advantage: cost vs. differentiation
03:43
Case: Aldi, Hamleys and Bose
05:11
Discussion question
02:10
Case: Apple's differentiation strategy
03:30
VRIN analysis for competitive differentiation
04:15
Strategy vs. thinking strategically
02:17
Discussion question about automation
00:59
Ansoff's Matrix and your strategic options
05:24
Relationship between business and IT strategy
01:31
+ Formulate and Align IT Strategy
13 lectures 46:25
The world depends on IT
05:12
Why do we need IT strategy?
01:11
Case: UK Government's failed NHS IT project
02:39
Old vs. new role of IT in business
01:58
Case: How McDonald's is becoming more tech-enabled
02:47
IT strategy pyramid and Gartner's IT strategy model
04:56
Using capability maps to link business and IT capabilities
04:09
Case: Under Amour CEO says company is a tech company!
04:53
Strategic IT grid - Four ways to think about IT
03:33
Four points of business-IT alignment to watch for
02:16
Aligning IT strategy with the project portfolio
05:28
Case: BBC's failed DMI project
04:39
Creating an IT roadmap
02:44
+ Organise the Enterprise Architecture (EA)
16 lectures 01:32:25
Business agility is the new mantra
02:09
Role of the enterprise architect
02:20
Why enterprise architecture?
04:17
Value of enterprise architecture
04:43
Sarah Winchester story: House with no architecture
05:53
Spaghetti architecture!
05:03
Enterprise architecture as "Lego" building blocks
04:31
Why enterprise architecture?
04:17
Defining EA - building blocks, logic, blueprints and bridge
03:58
Jeane Ross on EA maturity
19:46
Desired qualities of architecture
02:21
Describing EA using the Zachman Framework
06:33
A quick introduction to TOGAF
07:05
Architecture Development Method (ADM) and creating the architectural vision
09:41
Closing remarks on the value of EA
04:43
+ Deliver Project Success
18 lectures 50:36
Defining project success as triple constraint
02:04
Reframing project success as outcomes and impact
02:16
Project management competency and PMBOK
02:46
Poor industry track-record for project success
02:24
4 major causes of IT project failure
01:39
No such thing as an IT project!
00:55
Project prioritisation with the project selection matrix
03:42
Criteria for project selection
01:23
Project portfolio management (PPM)
07:02
Role of requirements in project scoping
01:27
Requirements chaos!
01:47
Using MOSCOW to prioritise requirements
00:39
SMART requirements
00:57
Going agile!
03:49
Using a Work Breakdown Structure (WBS) for planning
06:16
Project estimation with the WBS
02:03
Are you / Is he cut-out to be a project manager?
06:31
+ Sustain Win-Win Outsourcing Partnerships
24 lectures 01:07:42
Outsourcing as part of delivery strategy
02:07
Outsourcing individual services
01:21
Motivations for outsourcing - problem or opportunity driven
03:19
The Outsourcing Canvas
03:06
Case: NSI and Transformational Outsourcing
03:00
Depth of outsourcing: tactical, strategic and transformational
03:18
Total, selective and project-based outsourcing
05:39
Case: DBS outsources to IBM
03:22
Outsourcing versus offshoring
02:18
Outsourcing trends
04:06
Risks of outsourcing - the Deloitte study
03:49
Amberg and Weiner model
01:27
CRACK vendor evaluation criteria
02:04
Selecting vendors using a RFP process
02:43
Defining outsourcing success - moving to win-win
03:02
Accenture study - factors when selecting outsourcing vendors
02:07
4 vendor configuration models
01:51
Case: Boeing and multiple suppliers
02:03
3 types of expectation: product, process and outcome
02:44
Contractual considerations
02:19
The winner's curse
02:51
Some approaches to pricing
04:38
IT outsourcing governance
02:36
Using an outsourcing scorecard to monitor performance
01:52
+ Govern IT Responsibly
15 lectures 39:50
Do we really need governance?
02:49
Examples of poor governance
03:34
Case: UK Government abandons NHS IT project
02:40
5 areas of IT decision-making
01:54
Signs of poor IT governance
01:45
Activity: IT governance survey
03:27
An introduction to COBIT
04:08
COBIT governance processes
01:36
Val-IT and demonstrating the value of IT investments
01:55
Activity: Are these good investments?
04:11
Activity: Quantifying value
02:44
Some indicators of IT value
01:28
Who is making IT decisions?
01:29
6 IT governance archetypes
04:00
+ Build High-Performance Teams
15 lectures 54:46
Steve Jobs on managing people
05:42
Tuckman model of team development
02:06
Activity: which Belbin team role best suits you?
05:49
The science of team chemistry
06:11
Leaders influence team culture!
03:51
Examining work culture with Competing Values framework
02:15
Building blocks for creating a positive team culture
01:29
Negativity and negative group roles
01:49
Likeability better than competence?
02:07
5 conflict management styles
06:34
Examining motivation using Maslow's hierarchy
03:29
Steve Jobs on building a team of A players
03:11
Managing talent
03:02
+ Build Business Resilience
21 lectures 47:06
IT disruption at British Airways
03:30
Amazon and Delta disruptions
01:05
Cost of IT downtime
01:21
Business resilience
01:43
MAS guidelines
03:42
5R timeline
01:34
5R BCM canvas
03:18
Business impact
02:41
Key metrics
01:58
Business impact analysis
03:23
Distributed operations
01:59
Back-ups
02:51
Business continuity team
01:59
Incident response
02:08
Data-centre tiers
03:26
Data-centre incident at BA
00:48
Disaster recovery site
01:27
DRaaS
01:18
Crisis communications
03:00
ISO 22301
01:38
Pitfalls
02:17