IT Business Analyst Course -Beginner- Practical Oriented

Explore foundation-level concepts in the IT business analyst course, including the role of a VA and its place in the SDLC, and define basic business analysis.

Identify business needs and interact with customers to gather detailed requirements, acting as a middleman between customer, team, and technology. Translate requirements into a software solution and validate with clients.

Explore the software development life cycle, focusing on the analysis phase: requirements gathering with clients, followed by design, coding, testing, deployment, and maintenance, across multiple roles.

Identify the role of a business analyst across the SDLC: gather requirements, design, develop, test, deploy, and maintain the solution with potential feature enhancements.

Explore the business analyst’s role across the SDLC: gather and document requirements and use cases, align design, explain needs to developers, and define acceptance criteria for deployment and manuals.

Learn how the business analyst defines and analyzes requirements, documents and communicates them to stakeholders, and ensures software products meet delivery goals and project success within the SDLC.

Explore the foundation of an IT organization by examining company types, IT departments, and project types. Compare software components, software environments, and Agile approaches, including Scrum and MVP in Agile.

Compare product-based and service-based IT companies, with examples like Google, Amazon, IBM, and Adobe, and learn how the models shape interviews, training, and a business analyst's role.

Discover the IT company structure, including HR, sales and marketing, accounting, IT support, and project managers in the IT department, with senior business analysts and developers, and learn your role.

A project is a temporary endeavor with a defined goal and start and end; it includes fixed bid projects and building projects paid by fixed dollars or hourly rates.

Explore the software project types—new development, implementation, research, bug fixing and modification, and maintenance and support. Understand when projects involve legacy system conversion or start from scratch to inform scope.

Learn what software components are and how they are designed to work as components of a larger application by breaking down.

Explore the software environments lifecycle—from development and testing to user acceptance and production—covering test data, 10% production data, and release management.

Understand the four software environments: development, testing, staging, production. Observe how development and testing avoid client data, staging uses production-sized data with limited access, and production runs live data.

Explore the difference between agile as a project management style and scrum as its implementation, including sprints, roles, and routines like daily standups, backlog, and retrospectives.

Explore the foundation of business analysis, covering domain knowledge across banking, finance, marketing, and health care, essential listening skills, and the key roles of facilitator, negotiator, and analyst.

Walks through a typical day of a business analyst, from morning status meetings to eliciting needs and grooming. Verifies requirements and conducts cross-functional workshops.

Develop domain knowledge across banking, finance, insurance, health care, telecom, airline marketing, and manufacturing to excel as a business analyst; companies provide initial domain training for project-specific interviews.

Perform multiple roles as a business analyst—facilitating meetings, negotiating requirements, guiding as architect and planner, and ensuring end-to-end understanding, sprint planning, and clear stakeholder communication.

Master core business analysis concepts, including stakeholder roles, requirement gathering, grooming, story pointing, user stories, use cases, UML diagrams, RACI matrix, gap analysis, scope, backlog, and essential project documents.

Identify internal and external stakeholders, from employees and customers to suppliers and government, and differentiate them from shareholders while understanding who use the product.

Explore stakeholder analysis on a single-store e-commerce platform by mapping customers, staff, delivery team, and customer support roles to actions like account creation, order management, and ticket handling.

Master elicitation by gathering requirements through client and stakeholder interaction, using interviews, surveys, observations, document analysis, workshops, brainstorming, role play, focus groups, and prototyping.

Learn how to perform elicitation for document analysis in an ERP project, identifying multiple systems, data duplication, and data inefficiency, and crafting client questions to map end-to-end requirements.

Identify and differentiate business requirements, stakeholder requirements, solution requirements, functional and non-functional requirements, and transition requirements, with emphasis on high-level business needs, system behavior, quality, and data conversion.

Identify and articulate business requirements and the business requirement document (BRD), capturing stakeholder goals—from customers to delivery partners—in a high-level example like an e-commerce tracking system to improve efficiency.

Explain the software requirement specification document, detailing functional and non-functional requirements, and illustrate modules like login, admin, employee, and reporting to track time and improve efficiency.

Learn to craft a granular functional requirements specification as a low-level document, detailing login module interactions, username and password rules, encryption, and validation outcomes, and an alert for incorrect credentials.

Compare functional and non-functional requirements, examining home page, login capacity, encryption level four, 99.7% uptime, and ios compatibility to emphasize performance, security, usability, and reliability.

Discover requirement grooming in agile: lead sessions with product owners and cross-functional teams to clarify requirements, assess technical feasibility, estimate story points, and reduce unknowns through diverse perspectives.

Learn how story pointing estimates task effort in Agile, balancing complexity and uncertainty, and use hours-to-story-points mapping along with refinement and t-shirt sizing for planning.

Learn to write user stories from the user perspective using the 'as a user, I want to' format, with examples like logging in to access subscriber content.

Explore practical user stories and acceptance criteria, including cancellation rules for premium vs non-premium members, email confirmations, hotel notifications, and displaying credit card balances after authentication.

Write user stories from the user perspective, capture goals and benefits, and include acceptance criteria; practice in Excel or Jira to plan tasks and measure content impact.

Learn to write user stories using the given-when-then template, with scenarios, preconditions, and outcomes, including forgot password and booking cancellation examples.

Learn how use cases model sequences of interaction between a user and the system, detailing actors, preconditions, postconditions, main flows, alternatives, and exceptions with real-world examples.

Explore unified modeling language diagrams to visually represent requirements and system interactions. Learn about key diagrams like use case and activity diagrams, class diagrams, and entity relationship and collaboration diagrams.

Explore activity diagrams and swimlanes showing how a customer return flows through telesales, warehouse, and accounting, from request to restocking and credit.

Learn how data flow diagrams graphically represent data moving between actors and systems, shown through enrollment forms, examinations, grades, academic records, and degree transcripts.

Explore how use case diagrams model interactions between actors and the system, using include and extend relationships with banking examples like loans, transactions, and approvals.

Examine class diagrams as structural models showing classes, attributes, and relationships like student, enrollment, and professor; compare entity relationship diagrams, sequence diagrams, and collaboration diagrams for data flow and messaging.

Learn how to use the RACI matrix to track who is responsible, accountable, consulted, and informed across activities like collecting requirements and submitting change requests, using Excel-based RSI tracking sheet.

Perform gap analysis by comparing the as-is process to the to-be process, identify gaps, and define action plans to reach the future state.

Define the business need and its primary purpose, outline business objectives, and describe the problem and risks, citing competitive pressure, outdated technology, poor user experience, and low-cost providers.

Identify project benefits by understanding goals such as faster time to market, cost reduction, waste reduction, improved customer satisfaction, higher profit, increased market share, and reduced churn.

Learn to craft a clear problem statement by describing the issue, identifying affected areas, and outlining steps to solve, with a customer service on-hold example.

Learn how the requirements traceability matrix (rtm) links business and functional requirements to test cases, including one-way, round-trip, and multi-city reservations, in a single tracking place for online flight bookings.

Define the scope statement for a new website, detailing deliverables, constraints, assumptions, and key success factors; specify in- and out-of-scope items like social media strategy and online purchases.

Define scope creep as the increase of project requirements over time, and mitigate by clearly defining requirements, securing stakeholder agreement, and enforcing change controls.

Understand the product backlog as a prioritized list of features yet to be developed, with estimates and priorities set by product owners based on business, customer, and market needs.

Learn to use wireframes as blueprints that communicate site structure, information display, and rules, and to create mockups as visual designs illustrating content changes for designers, developers.

Identify essential documentation types for projects, including business requirement documents, functional and non-functional requirements, SRS, and test cases, detailing goals, scope, interfaces, and dependencies.

Learn how to craft and review test cases by defining preconditions, test data, steps, and expected results, mapping functional requirements to test cases and securing approvals.

Explore the tools used in IT business analysis, with an overview of different tool types, hands-on practice, and alternatives, including Google Docs and Excel.

Explore Jira software for agile project and issue tracking with Kanban and Scrum boards, epics, user stories, tasks, and subtasks. Learn to plan, track, and report progress across releases.

Explore Confluence software, a knowledge-base and documentation tool by Atlassian that integrates with Jira to create, link, comment on pages, and collaborate across teams.

Explore Trello software as a web-based kanban style project management tool for visual planning, collaboration, and drag-and-drop task tracking using boards, lists, and cards.

Practice wireframing with a UI tool, focusing on structure, content, actors, goals, and flows to build site maps and user flows.

Explore the pencil tool, an open-source prototype app to create medical mockups and diagrams, including patient data, vital signs, and export options like PDF, PNG, or print, with no signup.