What you'll learn
- An introduction to Quality management system at the beginning level.
- Transition of ISO 9001:2015 new version content in clear explanation.
- It will get speed up your organisation for improvement.
- Practical training documents and videos for Consultants, Auditors and Senior Managers.
- Step-By-Step Guide to the Management System implementation, Risk based process management, improvement.
- Awareness about standard requirements.
- Risk and Opportunities issues related business continuity.
Requirements
- You don't have to do anything special.
- This is not only transition course, but a detailed new version ISO 9001:2015 requirements in understandable level.
Description
This course is prepared by Lead Auditor.
Do you want to manage risks in your business?
Do you want to work according to International Quality Management System principles?
Do you want to solve the problems among the employees by learning process approach?
Do you need to get feedback of customer more systematically?
No matter what you do, are you confronting customer complaints?
This training is published firstly on 2016, due to some technical reason it uploaded again into system.
You can find more in the content of our training. ISO 9001 is the main standard for Quality of products and services you will provide. it is not sector specific and dependent on Organization type. Although you are a non-profit Organization, you can implement and certificate according to the ISO 9001.
This is the basic of ISO standards before to get information about food, health, environmental, information and other safety standards. When you implement well quality management system, you can improve your management system with more easily integration with another management systems.
The ISO 9001: 2015 Quality Management System Standard has been published, and companies with a Quality Certificate are required to submit a new version until 2018. The new version is intended to be a explain step-by-step. To get ISO 9001:2015 certification, you will have to prove you can full-fill system requirements. You can use this seminar videos to get awareness to your employees or individual to implement or improve your Quality Management System.
Now, due to Covid-19 pandemic you need to conduct risk and opportunities review as soon as possible.
Quality management system is must also to manage customer satisfaction. Customer Happiness is a golden opportunity, 51% of consumers switch business because they are not happy with the service. Consumers are not stupid if your service including the product is not good, they will not buy your product. Therefore, it is important to keep on top of your processes to make sure that you have the feedback of the consumer and improve your systems accordingly.
Before getting auditor training, it would better to update your information about ISO 9001:2015.
Who this course is for:
- Getting knowledge about ISO 9001:2015 standard.
- Organisations certified according to ISO 9001:2008 standard.
- Quality manager willing ISO 9001:2015 update.
- New organisations whose willing to work according Quality Management System requirements.
- Company owner, CEO's, Presidents, Technical professionals looking to add value to their expertise inorder to advance their job.
- Who willing to work on Quality Assurance Department
- Who willing to know customer management requirements
Instructor
Fatma İnceoğlu is a dedicated expert ensuring global food production and sales meet the highest health and safety standards. A 1997 METU Food Engineering graduate, she has audited over 300 companies and trained more than 2,200 individuals on-site. Her diverse experience spans production, quality, auditing, project management, foreign trade, marketing, and factory feasibility across the food, packaging, cosmetic, ingredient, and home & laundry sectors.
Since 2009, Fatma has led FDE R&D Food Engineering Service, her own company serving the Food, Packaging, Cosmetics, and Certification sectors. As a consultant, she has guided numerous food, cosmetic, and packaging companies on projects. She has also served as a Lead Auditor for International Certification Firms, specializing in ISO 9001 Quality, GMP (Cosmetics, Medicine, Food, Packaging), HACCP, BRC, IFS, and FSSC ISO 22716 standards. She continues her extensive auditing career across these critical sectors. Her insights are also available through published articles, including her latest e-book on the company's website, and through 18 Udemy courses launched since 2016. She actively conducts live, onsite, and international audits and trainings.
FDERD: Software, Training, and Auditing Excellence
FDERD, with over 16 years of operation, develops independent training, auditing, and management systems. Our core software solutions enhance risk management (safety risk tool), document, corrective action, and meeting management (CAR tool), and audit management (audit apps).
Our product safety management software effectively replaces paper-based systems, boosting production efficiency. Accessible via both web browsers and mobile applications, it offers specialized modules for comprehensive food-safety tasks, including HACCP, Document and Change Control, Nonconformities Management, and Audit Management, alongside 9 other dedicated applications.
FDERD offers five distinct audit software variants tailored for specific sectors:
Quality Audit App: For ISO 9001, ISO 14001, and EFfCI.
GMP Audit App: Designed for various sectors.
Food Safety Audit App: Supports GFSI Approved International Standards (e.g., BRCGS, FSSC, ISO 22000).
Food Packaging Safety Audit App: For BRCGS and FSSC.
Retail Food Safety Audit App: Specifically for retailers.
Catering Food Safety Audit App: Dedicated to the catering sector.
Beyond software, FDERD provides extensive training services (virtual, online, onsite) and a full spectrum of audit services (certification, supplier, internal, special customer).
At FDERD, our principles are to provide services that are Useful, Honest, Accessible, Effective, and Supportive.