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30-Day Money-Back Guarantee

This course includes:

  • 3.5 hours on-demand video
  • 64 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
Business Management ISO 9001

ISO 9001:2015 Quality Management System Auditor Course

How to audit or implement a Quality Management System as per ISO 9001:2015
Bestseller
Rating: 4.4 out of 54.4 (3,503 ratings)
10,062 students
Created by Cristian Vlad Lupa
Last updated 4/2020
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • Understand ALL the requirements of ISO 9001:2015
  • Audit a Quality Management System as per ISO 9001:2015
  • Implement a QMS according to ISO 9001:2015
  • Plan, perform and report QMS Audits
  • Master the world's no. 1 management system standard
Curated for the Udemy for Business collection

Requirements

  • No previous knowldege is required.
  • Familiarity with QMS and ISO 9001 previous version is helpful

Description

My course explains in "plain English" all the requirements of ISO 9001:2015 discussing the intent of each sub-clause of the standard, offering solutions that can be used for the implementation of a quality management system along with examples and, of course, offering guidance on how to audit a quality management system - be it internal or external audit.

After going through all the lessons in my course you will have a perfect understanding of ALL the requirements of ISO 9001:2015, will be able to implement a Quality Management System or to make an audit for a quality management system.

My course has a structure that includes 3 parts:

- the first part is an introduction - it speaks about the ISO 9000 family, a short history of the quality management and two concepts from ISO 9001 that I find to be the most relevant - process approach and risk based thinking;

- the second part of the course is a detailed explanation of all requirements of ISO 9001:2015 - it follows the structure of the standard so we will be discussing about the: context of the organization, leadership, planning, support, operation, performance evaluation and improvement

- the third and last part of my course is about management system auditing in general - it speaks about the principles and types of management system audits, concepts like audit scope and criteria, audit teams, audit objectives, non-conformity, audit plans and reports.

All the key requirements of ISO 9001:2015 are being explained like: context of the organization; risks and opportunities; QMS scope; quality policy and objectives; infrastructure; competence; awareness; measuring and monitoring resources; documented information; design and development; customer communication; reviewing customer requirements; property belonging to customers or external providers; preservation; control of externally provided processes, products and services; identification and traceability; post-delivery; release of products and services; nonconforming outputs; customer satisfaction; internal audit; nonconformity and corrective action or management review. 

The course DOES NOT ONLY READ THE REQUIREMENTS OF ISO 9001:2015 but it speaks about the intent of each requirement, gives examples and solutions for the implementation. It is a great tool for auditing or implementing a Quality Management System.

If you are working with ISO 9001 in your day-to-day business or you want to know about quality management and take advantage of the opportunities in this sector - this course is the full package that you need.

You will get from here condensed information (in almost 4 hours you get all the key information that you would obtain from classical training in 5 days), you learn in your own time and you can get back to the information whenever you need it.

Who this course is for:

  • Quality Auditors
  • Consultants for management systems
  • People involved with quality management in their companies
  • Quality engineers
  • QA/QC specialists
  • Quality managers
  • Professionals looking to transit from ISO 9001:2008 to ISO 9001:2015
  • Quality professionals
  • Quality analysts

Featured review

SATYAPRAKASH V SINGH
SATYAPRAKASH V SINGH
475 courses
69 reviews
Rating: 5.0 out of 5a year ago
Yes, this course is something I was looking for and it's presented very nicely with PDF Notes. I am thankful to course Instructor and UDEMY Team for such valuable courses which help Quality Professional, Auditors to understand better ISO -9001: 2015 Systems from Experts.

Course content

8 sections • 61 lectures • 3h 24m total length

  • Preview02:23
  • A few words about ISO 9001
    02:33
  • The ISO 9000 family
    02:33
  • Process approach
    05:18
  • Risk based thinking
    01:51
  • Understanding the organization and its context
    06:17
  • Needs and expectations of interested parties
    03:22
  • Determining the scope of the management system
    03:28
  • Quality management system and its processes
    05:16

  • Preview03:37
  • Customer focus
    01:46
  • Establishing and communicating the quality policy
    02:52
  • Organizational roles, responsibilities and authorities
    02:57

  • Actions to address risks and opportunities
    08:40
  • Quality objectives and planning to achieve them
    07:40
  • Planning of changes
    04:08

  • Resources
    01:17
  • People
    01:36
  • Preview02:51
  • Environment for the operation of processes
    02:09
  • Monitoring and measuring resources
    04:35
  • Organizational knowledge
    02:06
  • Competence
    03:25
  • Awareness
    01:47
  • Communication
    03:01
  • Documented information
    08:28

  • Operational planning and control
    01:52
  • Customer communication
    03:57
  • Determining the requirements for products and services
    02:36
  • Reviewing the requirements for products and services
    05:04
  • Design and development of products and services
    02:25
  • Design and development planning
    03:06
  • Design and development inputs
    02:14
  • Design and development controls
    02:36
  • Design and development outputs
    01:59
  • Design and development changes
    02:27
  • Control of externally provided processes, products and services
    06:57
  • Control of production and service provision
    04:04
  • Identification and traceability
    03:16
  • Preview03:18
  • Preservation
    03:29
  • Post-delivery activities
    03:07
  • Control of changes
    02:29
  • Release of products and services
    02:33
  • Control of nonconforming outputs
    06:28

  • Monitoring, measurement, analysis and evaluation
    02:14
  • Customer satisfaction
    02:28
  • Analysis and evaluation
    02:43
  • Internal audit
    05:49
  • Management review
    04:00

  • Improvement
    02:16
  • Nonconformity and corrective action
    04:29
  • Continual improvement
    01:34

  • Management system auditing
    03:24
  • Types of management system audits
    01:32
  • Audit scope, objectives and criteria
    01:39
  • Audit team
    01:44
  • Audit plan and working documents
    01:39
  • Audit activities
    03:43
  • Nonconformities
    03:31
  • Audit report
    01:50
  • ISO 9001:2015 Quality Management System Auditor
    9 questions

Instructor

Cristian Vlad Lupa
Auditor, Consultant & Trainer
Cristian Vlad Lupa
  • 4.4 Instructor Rating
  • 17,900 Reviews
  • 41,253 Students
  • 15 Courses

Cristian is an experienced auditor, consultant and trainer who has been working in conformity evaluation for more than 15 years,

Passionate about standards and how their use can help organizations improve, Cristian has been involved in more than 500 audits in different European countries as well as numerous consulting projects on different standards.

A certified auditor and risk assessor, Cristian is today the managing director of RIGCERT - accredited certification body operating in Europe.


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