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ISO 9001 Quality Management Systems Overview
Rating: 4.3 out of 5(142 ratings)
577 students

ISO 9001 Quality Management Systems Overview

Basics of a quality management system
Created byJames Carpenter
Last updated 8/2020
English

What you'll learn

  • Students can expect to learn how a Quality Management System (QMS) is created and maintained. We'll discuss high-level concepts of a QMS and detail why these concepts are important to any organization.
  • We'll also provide highlights of the ISO 9001 Quality Management System standard

Course content

3 sections16 lectures37m total length
  • Introduction1:30

    This video lists the 7 quality management principles and details the instructor background

Requirements

  • This course is designed for beginners, giving you the opportunity to determine if quality systems are for you... without breaking the bank to find out. Many courses charge up to $400 for an 8 hour introductory class

Description

Considering a career in quality?

This is the course for you! Covered are the principles of a quality management system:

  • Customer Focus

  • Leadership

  • Engagement of People

  • Process Approach

  • Improvement

  • Evidence Based Decision Making

  • Relationship Management

We discuss each of these principles, their importance to any organization's overall health, and the key benefits of utilizing these principles.

Additionally, we provide an overview of each of the clauses in the ISO 9001 quality management system standard.

And, as a bonus, we've added a lecture describing several opportunities available within a company's quality management system.

Who this course is for:

  • Beginners and those who may be interested in a career in quality.