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BusinessOperationsISO 9001

ISO 9001 Quality Management Systems Overview

Basics of a quality management system
Rating: 4.8 out of 54.8 (124 ratings)
538 students
Created by James Carpenter
Last updated 8/2020
English
English

What you'll learn

  • Students can expect to learn how a Quality Management System (QMS) is created and maintained. We'll discuss high-level concepts of a QMS and detail why these concepts are important to any organization.
  • We'll also provide highlights of the ISO 9001 Quality Management System standard

Requirements

  • This course is designed for beginners, giving you the opportunity to determine if quality systems are for you... without breaking the bank to find out. Many courses charge up to $400 for an 8 hour introductory class

Description

Considering a career in quality?

This is the course for you! Covered are the principles of a quality management system:

  • Customer Focus

  • Leadership

  • Engagement of People

  • Process Approach

  • Improvement

  • Evidence Based Decision Making

  • Relationship Management

We discuss each of these principles, their importance to any organization's overall health, and the key benefits of utilizing these principles.

Additionally, we provide an overview of each of the clauses in the ISO 9001 quality management system standard.

And, as a bonus, we've added a lecture describing several opportunities available within a company's quality management system.

Who this course is for:

  • Beginners and those who may be interested in a career in quality.

Instructor

James Carpenter
Talented Independent Lead Auditor, Trainer, Consultant
James Carpenter
  • 4.8 Instructor Rating
  • 124 Reviews
  • 538 Students
  • 1 Course

I have been involved in quality and environmental management systems for over 20 years. Certified by the American Society for Quality as a Six Sigma Black Belt, and by Exemplar Global as a Lead Auditor for quality and environmental systems. I am also a certified Life Coach specializing in small business and solo entrepreneur start-ups.

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