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Introduction Course | ISO 9001 Quality Management
Rating: 4.5 out of 5(22 ratings)
65 students

Introduction Course | ISO 9001 Quality Management

A course focusing specifically on the essentials of quality management and the clauses of ISO 9001:2015.
Created bySimon Myers
Last updated 2/2026
English

What you'll learn

  • To understand the key principles of good quality management.
  • To understand each-and-every requirement of the ISO 9001 standard.
  • To understand how to demonstrate, to an auditor, you have met all applicable requirements of the ISO 9001 standard.
  • To understand the process model.
  • To understand the PDCA (Plan-Do-Check-Act) cycle.
  • To understand the necessary quality-related documentation, and management of that documentation, to meet the applicable requirements of ISO 9001.

Course content

9 sections44 lectures2h 45m total length
  • Introduction to the Course3:38

    Master ISO 9001:2015 essentials and the plan-do-check-act cycle to establish and improve a quality management system, including the standard’s clauses and readiness for external audits.

  • Introduction to Section 10:17
  • Meaning of 'Quality' and 'Quality Management System'1:47
  • Process Model2:00
  • PDCA (Plan-Do-Check-Act) Cycle & 9001 Standard Layout2:05
  • Quality Management Principles2:23
  • Section 1 Quiz

Requirements

  • No obligatory pre-requisites, although delegates will benefit from having access to a copy of the ISO 9001 standard (though not essential).
  • Prior quality management or ISO experience will help, but this is not essential.

Description

Delivered by Simon Myers, who has over 25 years' experience in ISO, our course will train you (or your staff) on key quality management principles and the requirements of each and every ISO 9001 clause. The course is split into organized modules which you can revisit at any time.

We will firstly go through the broader principles of good quality management, before working our way through the standard, discussing each clause in detail - what is it looking for? How do you meet this requirement? How do you demonstrate to an auditor that you have met this requirement?

This course is designed for a range of people:

  • For leadership teams in organizations, this course will help improve your understanding of quality and ISO compliance within the wider context of your organization.

  • For professionals exercising the idea of becoming internal, or even external, ISO 9001 auditors, this course acts as an excellent entry point to understanding quality management and the ISO 9001 standard.

  • For quality professionals in organizations of any size, industry or type, this course will enhance your ability to carry out your role at the organization, and further improve yourself personally as a quality professional.

Indeed, the benefits of this course are both personal and organizational. Personally, your knowledge on this topic is greatly enhanced, opening up new personal opportunities. Organizationally, the knowledge you introduce will enhance quality management at the organization, helping you achieve and maintain ISO 9001 certification, which helps you to attract and retain customers.

We look forward to having you on the course!

Who this course is for:

  • For professionals exercising the idea of becoming internal, or even external, ISO 9001 auditors, this course acts as an excellent entry point to understanding quality management and the ISO 9001 standard. For quality professionals in organizations of any size, industry or type, this course will enhance your ability to carry out your role at the organization, and further improve yourself personally as a quality professional.
  • For quality professionals in organizations of any size, industry or type, this course will enhance your ability to carry out your role at the organization, and further improve yourself personally as a quality professional.
  • For leadership teams in organizations, this course will help improve your understanding of quality and ISO compliance within the wider context of your organization.