ISO 26000: Social Responsibility, CSR & Sustainability

Name: ISO 26000: Social Responsibility, CSR & Sustainability
Rating: 4.5 (573 reviews)

The 7 core subjects of social responsibility — human rights, labour, environment, fair practices, consumers, community

Created byCristian Vlad Lupa, rigcert.education

Last updated 7/2026

English

Arabic [Auto],English

What you'll learn

The principles of social responsibility
The core subjects and issues for social responsibility
Actions and expectations from a socially responsible organization
The guidelines in ISO 26000 for integrating social responsibility throughout an organization

Course content

3 sections • 45 lectures • 3h 16m total length

Introduction2:55
Explore social responsibility under ISO 26000 and sustainable development. Learn the seven principles and core subjects, including human rights and environment, and how to implement them for certification.
The concept of social responsibility and ISO 260007:13
About the structure of the course and other generic information.
The social responsibility of organizations4:12
About the concept of social responsibility, the relationship with sustainable development. About ISO 26000 - the purpose of the standard and its structure.
Principles of social responsibility8:34
A presentation of the seven principles of social responsibility according to ISO 26000.
Identification and engagement of stakeholders4:49
What are the stakeholders. Why it is important to identify stakeholders. How to engage stakeholders on social responsibility aspects.

Core subject: Organizational governance5:50
About organizational governance as a core subject for social responsibility and a means for the organization to increase its ability to behave in a socially responsible manner. About what represents organizational governance.
Core subject: Human rights3:26
Generic information about human rights as a core subject for social responsibility. About the issues covered by this core subject and about the Universal Declaration of Human Rights.
Due diligence & Human rights risk situations3:53
About what includes the human rights due diligence process and what is its purpose. Examples of human rights risk situations and how they should be managed by an organization.
Avoidance of complicity & Resolving grievances4:28
About what means complicity in the context of human rights and how to avoid it. About the process that should be established for resolving grievances related to human rights violations.
Discrimination and vulnerable groups5:16
About what is discrimination and how an organization should avoid it. Examples of vulnerable groups that may be subject to discrimination.
Civil, political, economic, social and cultural rights3:38
About the fundamental human rights that should be respected by an organization who acts in a socially responsible manner.
Fundamental principles and rights at work6:40
About the fundamental rights of workers (freedom of association, elimination of forced labor, elimination of discrimination and abolition of child work).
Core subject: Labor practices3:55
About Labor practices as a core subject for social responsibility. About the issues covered by this core subject. About the International Labour Organization.
Employment and employment relationships3:44
Actions and expectations from a socially responsible organization with regards to employment and employment relationships.
Conditions of work & Social protection3:15
About the conditions of work that should be offered by a socially responsible organization.
Social dialogue3:23
About what represents social dialogue and what are the guidelines for a socially responsible organization in this regard.
Health and safety at work5:33
About the actions and expectations from a socially responsible organization regarding the health and safety of its workers.
Human development and training in the workplace2:14
About what represents human development and how a socially responsible organization should behave in the relationship with its employees.
Core subject: The environment6:29
About the environment as a core subject for social responsibility and the issues covered by this core subject. About the principles that an organization should promote and respect with regards to the environment.
Prevention of pollution4:43
About actions and expectations from a socially responsible organization on the prevention and control of pollution.
Sustainable use of resources3:55
About what represents the sustainable use of natural resources and how an organization is expected to behave.
Climate change mitigation and adaptation4:06
About what a socially responsible organization should do to combat climate change and how to adapt to a changing climate.
Protection of the environment, biodiversity and restoration of natural habitats3:25
Actions and expectations from a socially responsible organization on protecting ecosystems and wildlife.
Core subject: Fair operating practices1:48
About fair operating practices as a core subject for social responsibility and about the issues it covers.
Anti-corruption & Responsible political involvement6:29
Actions and expectations from a socially responsible organization on preventing and fighting corruption and about the responsible political involvement of an organization.
Fair competition3:15
Guidelines for an organization to avoid anti-competitive behavior.
Promoting social responsibility in the value chain & Respect for property rights6:03
About what represents the value chain and what is the difference from the supply chain. How an organization is expected to promote social responsibility throughout the value chain. Actions and expectations from a socially responsible organization with regards to property rights.
Core subject: Consumer issues5:20
About consumer issues as a core subject for social responsibility and the seven issues of this core subject. About the legitimate needs of consumers according to the UN Guidelines for consumer protection.
Fair marketing, factual and unbiased information and fair contractual practices4:57
Guidelines for an organization on what represents fair marketing and the provision of clear and fair information to consumers.
Protecting consumers' health and safety6:01
Actions and expectations from a socially responsible organization for protecting the safety and the health of consumers.
Sustainable consumption2:47
About what represents sustainable consumption and what are the responsibilities of an organization for promoting sustainable consumption.
Consumer service, support and complaint and dispute resolution2:53
About the processes that a socially responsible organization should implement for providing service and support to consumers and for managing complaints and conflicts.
Consumer data protection and privacy4:06
Actions and expectations from a socially responsible organization on processing the personal data of consumers and protecting their privacy.
Access to essential services2:44
Guidelines for organizations that provide essential services to the population in the context of social responsibility.
Education and awareness3:57
About the actions and expectations from a socially responsible organization on educating consumers.
Core subject: Community involvement and development4:11
About the community involvement and development as a core subject for social responsibility and about the issues that this subject covers.
Community involvement2:56
About what represents community involvement and what a socially responsible organization is expected to do.
Education and culture1:40
Guidelines for preserving and promoting local culture and traditions and for promoting education in the local community.
Employment creation and skills development2:45
About creation of employment and programmes for skills development as responsibilities for a socially responsible organization.
Technology development and access & Wealth and income creation3:47
About using technology to resolve social and environmental issues in the local community. About creating wealth and income for the community.
Health and social investment5:59
Actions and expectations from a socially responsible organization on promoting health and social investment in the local community.

Integrating social responsibility throughout an organization7:59
About the guidelines of ISO 26000 for integrating social responsibility throughout an organization. About determining relevance and significance of core subjects and issues. About top management involvement and support. About awareness and communication on social responsibility.
Reviewing and improving social responsibility4:22
Guidelines for monitoring social responsibility performance and improvement.
Certification to ISO 260003:31
About the certification of organizations and the certification of persons to ISO 26000.
Thank you and good bye!3:23
Explore ISO 26000's guidance on organizational social responsibility, its key subjects and issues, and how to relate it to management systems like ISO 9001 through IWA 26.

Requirements

No previous knowledge required

Description

ISO 26000 is the international standard for social responsibility — the global reference for what corporate social responsibility (CSR) actually means and how any organization, of any size and in any sector, can operate in a socially responsible way and contribute to sustainable development.

As ESG expectations, sustainability reporting and stakeholder pressure reshape how organizations are judged, the need for a structured understanding of social responsibility keeps growing. ISO 26000 provides that structure, and this course walks you through its guidance from start to finish.

What the course covers

Foundations — the concept of social responsibility, its seven principles (accountability, transparency, ethical behaviour, respect for stakeholder interests, respect for the rule of law, respect for international norms of behaviour, and respect for human rights), and the structure and purpose of ISO 26000
The 7 core subjects of social responsibility — the heart of the course. Each core subject and every issue within it is presented with its context and the actions and expectations for a socially responsible organization:
- Organizational governance
- Human rights
- Labour practices
- The environment
- Fair operating practices
- Consumer issues
- Community involvement and development
Integration — how to embed social responsibility throughout an organization, review performance and continually improve — plus how recognition works for ISO 26000, for both organizations and professionals

Who this course is for

Sustainability, ESG and CSR professionals building a structured foundation
HR, procurement, communications and operations managers whose roles carry social responsibility expectations
Managers and business owners responding to customer, investor or supply-chain requirements on responsible business conduct
ISO management system professionals (ISO 9001, ISO 14001, ISO 45001) broadening into sustainability
Students and career-changers entering the ESG and sustainability field

Enroll and learn how an organization can go beyond legal compliance — and understand human rights, labour practices, environmental responsibility, fair operating practices, consumer issues and community involvement the way the international standard defines them.

Who this course is for:

Social responsibility managers and practitioners
Sustainability managers
Social impact managers
Social responsibility specialists, auditors and consultants
Sustainability and social responsibility enthusiasts

ISO 26000: Social Responsibility, CSR & Sustainability

What you'll learn

Explore related topics

Course content

About social responsibility and ISO 260005 lectures • 28min

Core subjects for social responsibility36 lectures • 2hr 30min

Integrating social responsibility in an organization4 lectures • 19min

Requirements

Description

Who this course is for: