
Identify internal and external factors and map interested parties to tailor the ISO 22301 business continuity system, aligning policy, objectives, and KPIs with regulatory requirements and expectations.
Define governance roles, responsibilities, and authorities within the BCMS using a RACI model to clarify decision rights, escalation paths, and governance charter accountability.
Integrate BCM with corporate strategy and ESG to turn resilience into a strategic asset, strengthening governance, social and environmental goals, and protecting people, revenue, and reputation.
Identify products, services, and critical activities to map value chains and validate a BIA catalogue with owners, dependencies, MTPD, and RTO for continuity.
Define and calibrate impact types and thresholds for financial, safety, legal, and reputational risks in ISO 22301 BIAs, using real-world examples to ensure consistent, data-driven scoring.
Develop and test resource playbooks for people, facilities, ICT, data, and suppliers to meet RTO and RPO targets, define minimum thresholds, secure key contracts, and verify readiness for rapid activation.
learn to build and use a strategy options matrix to compare recovery time objectives against options like alternate sites and backups, evaluating cost, speed, and complexity for resilient outcomes.
Develop a crisis communication plan that defines audiences, templates, holding lines, channels, and spokespeople, then establish approval, cadence, escalation triggers, and ongoing testing for consistent disruption messaging.
Align IT and cloud teams on RTOs and RPOs for each critical service; restore core infrastructure, verify data integrity, enforce least privilege, and perform smoke testing with ISO 22301 sign-off.
Monitor business continuity with KPIs and KRIs, build dashboards from automated data, and track RTO, exercise coverage, KAPA closures, SPOFs, dependency risks, and vendor gaps.
Plan the audit scope, prepare checklists, interview staff, and verify BCMS controls against ISO 22301 clauses. Rate, report, and track CAPA findings to drive continuous improvement.
Explore how management review uses KPIs, KRIs, audits, and context changes to drive evidence-based decisions, actions, and outputs for a resilient bcms.
Log non-conformities promptly and contain risks to prevent harm. Identify root causes with 5-why or Ishikawa, implement CAPA with corrective actions and preventive measures, and verify closure to strengthen BCMS.
Trigger a BCM review per ISO 22301 during change, reassess dependencies, and validate RTO and RPO after M&A, new tech, or restructures.
Apply ISO 22301 controls to define campus closure criteria, enable remote operations, and safeguard records and citizen services. Communicate clearly to protect vulnerable groups and maintain public trust during disruptions.
Disclosure: This course contains the use of artificial intelligence.
ISO 22301, ISO 22301:2019, Business Continuity Management, compliance, implementation, and organizational resilience are essential capabilities for modern organizations. This course provides a practical introduction to ISO 22301:2019 Business Continuity Management and helps learners understand how organizations prepare for disruptions, maintain critical operations, and achieve compliance with international standards. Whether you are new to Business Continuity Management, involved in compliance activities, or seeking implementation knowledge, this course offers a strong foundation using clear explanations and practical examples.
This course is designed to help learners of all backgrounds understand and apply ISO 22301:2019 requirements in real-world organizational settings. Whether you're working in compliance, risk management, auditing, operations, information security, or business administration, this course provides a strong foundation in Business Continuity Management (BCM) with a focus on practical implementation rather than academic theory.
You’ll learn the core concepts and requirements of ISO 22301:2019, including organizational context, leadership responsibilities, governance, Business Impact Analysis (BIA), risk assessment, continuity strategies, documentation, incident response, recovery planning, exercising, testing, and continual improvement.
Designed to be beginner-friendly, this course offers clear explanations, practical examples, and industry-based scenarios to help reinforce learning. No prior knowledge of ISO 22301 or Business Continuity Management is required.
What You’ll Learn
• Understand the principles and requirements of ISO 22301:2019
• Learn how Business Continuity Management supports organizational resilience
• Conduct Business Impact Analysis (BIA) and risk assessments
• Develop continuity strategies and recovery plans
• Understand documentation, competence, and support requirements
• Learn how to exercise, test, and evaluate continuity arrangements
• Apply continual improvement principles within a BCMS
• Understand implementation considerations across different industries
Course Features
• Comprehensive video lectures covering all major ISO 22301 clauses
• Step-by-step explanation of Business Continuity Management concepts
• Practical examples and industry-specific case studies
• Coverage of Business Impact Analysis, risk assessment, and recovery planning
• Beginner-friendly approach with easy-to-understand explanations
• Includes exercises, examples, and implementation guidance
• Accessible on mobile, desktop, or tablet
Who This Course Is For
• Beginners seeking knowledge of ISO 22301 and Business Continuity Management
• Compliance, risk, and governance professionals
• Internal auditors and ISO practitioners
• Business managers responsible for resilience and continuity
• Students and professionals preparing for BCM-related responsibilities
• Anyone interested in organizational resilience, crisis management, and compliance
This course serves as an ideal introduction to ISO 22301:2019 Business Continuity Management for practical and professional use. Whether you're planning to participate in implementation projects, support compliance initiatives, or simply build foundational knowledge, you'll finish this course with the confidence to understand and apply the principles of Business Continuity Management.