
Set up a structured method to determine safety stock levels and manage stockouts by evaluating risk, variability, and costs, so management can make informed, objective decisions.
Bond's lobster story shows how a high-end restaurant balances buying enough lobsters to avoid stockouts against the risk of waste from unsold inventory when demand is uncertain.
Learn how safety stock, or buffer stock, protects inventory across raw materials, work in progress, and finished goods by guarding against demand and replenishment lead-time variability, including reorder points.
Explore how safety stock balances inventory costs and stock-out risks across raw materials, work in progress, finished goods, and spares, and examine consequences like lost sales, delays, and customer dissatisfaction.
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Explore how holding costs and financial opportunity costs shape safety stock decisions, detailing storage, deterioration, obsolescence, and the impact on cash flow and liquidity.
Explore basic inventory dynamics and how changes in inventory over time appear on a graph, from a basic sawtooth toward more detail as calculations approach.
Observe the sawtooth inventory pattern, where inventory declines under constant demand until replenishment arrives. Highlight reorder points, order quantity Q, and lead times, noting zero safety stock in this example.
Understand reorder point concepts and alternatives in inventory management, comparing continuous review with fixed quantity versus fixed time ordering, and the use of forecasted demand and automation.
Explore how order quantity affects average inventory and order frequency on the inventory dynamics graph, comparing large, infrequent orders to smaller, frequent ones and highlighting trade-offs with safety stock.
The lecture explains safety stock within inventory dynamics amid variable demand and lead time, and how average inventory equals safety stock plus half the order quantity to mitigate stockouts.
Explore three safety stock calculation methods, from simple days-of-demand to the HiHi-AvAv approach, and finally service level with statistical distributions. Use simple methods as checks to validate results.
Learn the simple inventory control method 'days of safety,' using typical daily demand and safety days to cover deliveries, with the formula safety stock equals daily demand multiplied by days.
Compute typical daily demand from weekly usage and multiply by safety days to determine safety stock; example shows 4 bags per day for 3 days equals 12 bags of flour.
Use the HiHi-AvAv method to calculate safety stock against the worst case: high demand times higher replenishment lead time minus average demand times average replenishment lead time.
Calculate safety stock by multiplying high demand rate with high replenishment lead time to set the reorder point, then subtract average lead time demand to protect against worst-case stockouts.
Apply the hi-hi av-av safety stock method to a mattress store scenario to calculate 30 mattresses as safety stock, highlighting how lead time and demand affect stock levels.
Apply the HiHi-AvAv method to calculate safety stock and reorder points from high demand, high lead time, and average lead time demand data.
Adjust safety stock calculations by using a realistic high demand rate and longer lead times, reducing safety stock from 330 to 182 points and saving inventory.
Explore the hi-hi-av-av method for safety stock calculation by estimating average and maximum lead time demand to set reorder points, while noting its simplicity and the need for statistical modeling.
Our third method rigorously calculates safety stock using service level and statistical distributions to provide objective, usable answers across teams and locations.
Define terms and apply the statistical method to determine safety stock using service level, normal distributions, and cumulative probability of lead time and demand rate via mean and standard deviation.
Present method 3: service levels and statistical variation to quantify demand and lead-time uncertainty, enabling tight safety stock control and protection against stockouts.
We model lead time demand with a normal distribution, also known as a Gaussian or bell curve, characterized by its mean and standard deviation.
Define the service level as the percentage of reorder events with sufficient stock during lead time, equal to the probability that lead time demand stays below the reorder point.
Explore the statistical method for safety stock calculation by selecting a service level and balancing safety stock with risk, using lead time demand and its standard deviation.
Explore how to set safety stock using service level and lead time demand variation, modeled by a normal distribution. Learn to calculate standard deviations above the mean to reduce stockouts.
Refresh your probability knowledge with a practical recap of probability and normal distributions, understand enough to use this useful area of maths for inventory management decisions.
Explore the normal distribution and its bell curve shape, explain the mean value and rare extremes, and apply this model to lead time demand for safety stock calculation.
Explore normal distributions and standard deviation with bell curves. Compare curves with the same mean but different variation, and learn area under the curve rules for 68%, 95.5%, and 99.7%.
Represent lead time demand as a normal distribution with a mean and variation, and show zero safety stock with the mean reorder point yields a 50 percent stockout risk.
Represent service level on the bell curve by setting reorder points above average lead time demand, achieving 90 percent service level with safety stock equal to z times sigma.
Set service level, compute z from lead time demand, multiply by its standard deviation to obtain safety stock, and add it to average lead time demand to set reorder point.
Calculate safety stock using z-scores from service level targets, illustrated with 50% and 90% levels, and tie safety stock to mean lead time demand, its standard deviation, and reorder points.
Calculate safety stock and reorder point for a 95% service level using lead-time demand statistics; derive z=1.64, safety stock ≈ 33 units, reorder point ≈ 133 units, and explore adjustments.
Calculate safety stock and reorder point for toilet stock at a 99.9% service level by turning the service level into a decimal (0.999) and using a z-score of 3.09. Multiply 3.09 by the standard deviation of lead time demand (200 units) to get about 618 units of safety stock, and add it to the average lead time demand (2,000 units) to yield a reorder point around 2,618 units.
Learn how to compute reorder points with the alternative Excel formula norm.inv, using service level, mean lead time demand, and lead time demand standard deviation to determine safety stock.
Compute your current service level from safety stock and the standard deviation of lead time demand using Z and Excel's norm dist functions.
Learn how to obtain the mean and standard deviation of lead times and demand rates, and prepare data in the right format to use Excel formula for safety stock calculations.
Learn to compute the mean and standard deviation from historical lead time demand data to set safety stock levels, using Excel formulas and simple data visualization.
Evaluate the assumptions behind method three safety stock calculations, including independence and normal distributions of demand and lead time, and assess when data skew or changes affect validity.
Explore how to handle different input data for safety stock calculation, including demand data, lead time data, and data with or without variation.
Calculate safety stock for fixed lead time using the demand rate and its standard deviation; apply the lead time demand standard deviation as sqrt(fixed lead time times demand rate).
The example calculates average lead time demand (560), standard deviation of lead time demand (132), safety stock (308), and reorder point (868) for a 99% service level.
Learn to compute the average lead time demand and its standard deviation under variable lead time and demand, using new formulas, with a tractor dealership example.
Calculate the average lead time demand as 24 tractors and the standard deviation as 7.3, then use Excel's Z (NORM.S.INV) to set safety stock and a reorder point of 30.
Analyze rounding safety stock from six point one to six or seven and its impact on service level and holding costs, including potential $60k annual cost.
Explore method three for safety stock: compute average lead time demand and its standard deviation, and apply norm.inv to obtain z for constant, fixed, and variable lead time and demand.
Select a service level by weighing the probability of stockouts against safety stock costs. Apply marginal analysis to balance marginal costs and benefits in choosing an appropriate service level.
Define the service level as the percentage of reordering events with lead time demand less than or equal to the reorder point. Thus, it equals one minus the stockout probability.
Evaluate factors shaping safe stock levels, balancing service level, stockout risk, profitability, inventory costs, safety criticality, salvage value, and ease of expediting.
Use marginal analysis to estimate your service level by comparing marginal benefits (price minus cost) to marginal costs (cost minus salvage value), guiding safety stock decisions.
Apply marginal analysis to inventory management by comparing price, cost, and salvage value to compute marginal benefit, marginal cost, and a 67 percent service level.
This MBA style course prepares and empowers you to calculate and control your Safety Stock. A crucial area of Inventory Management.
The eternal question: How to balance the risk of stock-outs with the quantity of safety stock inventory held?. ..
We cover 3 methods to calculate your Safety Stock - from super simple to advanced statistics:
Method 1: Number of Days of Safety - A fast and very basic method to get a quick decision
Method 2: HiHi-AvAv (my own name for a very established method ;) Finding the difference between our high "Lead Time Demand" and the average to determine the level of cover we want from periods of high demand during a slow replenishment lead time.
Method 3 : Statistical Method - The most rigorous method. We model our "Lead Time Demand" as a "Normal Distribution", determine our desired "Service Level" (acceptable risk of a stockout) and use a little help from some excel formulas to calculate our required Safety Stock and Re-Order Point quantity.
Course Sections:
1. Inventory Control Introduction
2. Safety Stock Background
3. Inventory Dynamics
4. Simple Safety Stock Calculations
5. Calculating Safety Stock using Statistics
6. Getting Your Data
7. Assumptions and Limitations of the Statistical Method
8. Fixed Lead Time, Variable Demand: Method 3 Continued
9. Variable Lead Time and Demand: Method 3 Continued
10. Choosing your Service Level - Your Tolerance for Risk
11. Probability of a Stockout Over Time - Calculating Risk
12. Optimizing Safety Stock Levels
13. Conclusion
14. Bonus and Appendix
This course is for dedicated operations manager, the ambitious procurement professionals, the striving logistics supervisors, hands-on production planners and the practical business optimization analysts.
Remove the guesswork and add structure to your crucial safety stock decisions.
Take control of your inventory management to have and "impact" and "improve" your business operations - manufacturing, services, industrial operations and production.
Equip yourself to take a new leading role in your workplace - improving your processes, systems & business / organization.
Quantify your risk, calculate your inventory requirements and articulate your method - removing the guesswork and fearful overstocking
Downloadable Summary PDF Documents - throughout the course
Almost all businesses have inventory: retail stores, factories, hospitals, hotels, car repair, warehousing, logistics and more - this means we all have to decide how much to hold and when to place an order from the suppliers for more. Place the order too late and, with a little extra demand than usual, you might stockout! Carry too much inventory and you pay for it in holding and financing costs every day, quietly sucking the profit from your business and crippling your cashflow and investment opportunities.
Having enough stock available whilst minimising costs and risk is the fundamental balance that can determine your business's success. Getting a strong control and continuously improving your business operations is essential to remain competitive, improving profitability, improving customer experience and customer satisfaction, reducing costs and improving delivery.
Without a solid grasp of safety stock and methods of calculation; no operations manager, can competently or confidently manage their risk without excessive costs.
Be the one bringing clarity and structure to this most crucial decision!
Specific Topics Covered in the Course:
Why we need Safety Stock
Consequences of Stockouts
Costs of Inventory
Inventory Dynamics
Quick Calculations of Safety Stock
Rigorous Statistical Method to calculate Safety Stock
How to Model your "Lead Time Demand"
How to Determine your own desired "Service Level"
What the Probability of having a Stockout in a given period of time
How we can Reduce our Need for Safety Stock
Alternatives to holding Safety Stock
Take control! Boost your career and your business! Start learning today!
FULL COURSE CONTENTS:
Inventory Control Introduction
1. Benefits of Good Safety Stock Inventory Management
2. Bond’s Lobster Story
3. What is Safety Stock – Why do we Need Buffer Stock?
4. Much Obliged!
Safety Stock Background
5. Supply Chain Trade Offs – Risk and Consequences of Stock-outs
6. Supply Chain Trade Offs – Costs of Inventory
Inventory Dynamics
7. Basic Inventory Dynamics - Introduction
8. Basic Inventory Dynamics - Sawtooth
9. Re-Order Point and Alternatives
10. Purchasing Order Quantity Choices
11. How much Safety Stock? - Procurement's Problem Question
Simple Safety Stock Calculations
12. Safety Stock Calculations - Introduction
13. Method 1: Simple Inventory Control Formula: # Days of Safety
14. Method 1: Practice Question : # Days of Safety
15. Method 2: HiHi-AvAv - Protecting Against the Worst Case
16. Method 2: HiHi-AvAv - Explanation
17. Method 2: HiHi-AvAv - Practice 1 & Answer
18. Method 2: HiHi-AvAv - Practice 2
19. Method 2: HiHi-AvAv - Practice 2 – 2nd round
20. Method 2: HiHi-AvAv - Summary
Calculating Safety Stock: Method 3: Statistical Method
21. Service Level and Statistical Distributions
22. Introduction to the Statistical Method
23. Service Levels and Statistical Variation
24. Normal Distribution Modelling
25. Service Level Definition
26. Statistical Method - High Level Overview
27. Jumping Ahead – A quick look
28. Need to Refresh your Probability Knowledge?
29. Normal Distribution Introduction
30. Normal Distributions and Standard Deviations
31. Lead Time Demand as a Normal Distribution
32. Representing Service Level on the Bell Curve
33. Steps Overview
34. How Many Standard Deviations of Safety Stock
35. Intermediate Practice Question
36. Safety Stock in Retail - Example 2
37. Alternative Formula =norm.inv()
38. Working Backwards to find your Service Level
Getting Your Data
39. Getting your Data - Introduction
40. Finding the “Mean” and “Standard Deviation” from your Data
Assumptions and Limitations of the Statistical Method
41. Assumptions and Limitations of Method 3
Fixed Lead Time, Variable Demand: Method 3 Continued
42. Different Input Data- Introduction
43. Calculating Safety Stock: Fixed Lead Time, Variable Demand
44. Calculating Safety Stock: Fixed Lead Time, Variable Demand - Example
Variable Lead Time and Demand: Method 3 Continued
45. Variable Lead Time and Demand – Method and Example
46. Variable Lead Time and Demand – Question and Answer
47. Rounding Up or Down?… - Costs $60k!
48. Which Formula to Use? Summary
Choosing your Service Level - Your Tolerance for Risk
49. Choosing your Service Level - Introduction
50. Service Level Definition: Recap
51. What Factors should Influence how “Safe” we want to be??
52. Marginal Analysis - Choosing your Service Level
53. Marginal Analysis - Example
Probability of a Stockout Over Time - Calculating Risk
54. What’s the Probability of a Stockout? - Introduction
55. What’s the Probability of a Stockout? – Excel Tool
Optimizing Safety Stock Levels
56. When to Review and Optimize your Safety Stock
57. Reducing the Need for Purchasing Safety Stock
58. Demand Management to Reduce Safety Stock
59. Lead Time Management to Reduce Safety Stock
60. Alternatives to Safety Stock - Other Actions
Conclusion
61. Wrap Up
62. Conclusion
Bonus and Appendix
63. What’s Next– Further Reading
64. My Other Courses
65. How to Get Your Certificate
66. Hide Your Nuts!
My goodness did you read allllll that?! Time to get to the videos! :)
See you on the inside!
Laurence