In this section we will learn how the use of positive body language will improve the lasting impression of you the worker. 

The lessons to follow will show you how nonverbal communication is important in displaying confident body language.

Confident and positive body language can be seen by how approachable we are. 

In this lesson we will learn how being approachable can improve employee morale and the attitude within the workplace. 

To improve our body language we need to be aware of the way we use our facial expressions. 

In this lesson we will outline the use facial expressions to communicate effectively.

By displaying a healthy and confident posture within the workplace shows positive body language. 

In this lesson we will cover areas to focus on as well as avoid with posture.

If we maintain a healthy distance in the workplace it shows professional behaviour.

In this lesson we cover the importance of personal space and how to respect the need for boundaries.

Gestures is how we communicate in a nonverbal way.  This is something we do subconsciously in everyday life.

This lesson will cover how to use our gestures effectively in the workplace to improve interaction.

With the ability to ready body language we can improve how we use our own body language.

In this lesson you will learn how to read the cues displayed by others body language.

By using body language effectively you will improve the lasting impression you create in the workplace.  If you are approachable, maintain a healthy personal space and work on improving your posture you will display positive body language.  This will be effective with growth within the working environment.

Creating a positive image in the workplace shows professionalism.  This can be done by focusing on your dress code. 

By the end of this section you will identify the dress code needed within the workplace, and how personal and workplace hygiene impress on your image.

There are many ways to represent your image within the workplace.  A professional dress code displays a confident work ethic. 

In this section we will discover the different types of dress codes and which dress code is pertinent to your environment.

A good representation of our personal hygiene promotes a professional image.  There are points to consider before leaving your home and entering the workplace.

In this lesson you will be given good habits to improve personal hygiene.

Workplace hygiene contributes to a healthy and more productive workforce.  If you display structure and cleanliness in your workspace this will lead to a conducive environment.

In this lesson you will understand what is required by you in the workplace.

You should confidently display personal and workplace hygiene with attention to the required dress code for your environment.   Hygiene is a critical part of life for any environment. 

Respect promotes a positive culture in the workplace.  Professional communication displays mutual respect.

This section will cover how to show respect and how to communicate in a professional manner.

This lesson covers how to show open and honest respect.

In this lesson you will learn how to communicate effectively using tone and constructive criticism.

It is never acceptable to be treated with disrespect.  In this lesson you will learn how to prevent disrespectful behaviour.

Show humility by being kind and being considerate, but do not let anyone take advantage of you by being disrespectful.

Written communication via email is a very important function in the workplace. 

In this lesson you will learn how to structure an email in a professional manner.

A top to bottom look into how an email is composed in the workplace.

Throughout this course we have addressed the importance of workplace etiquette and the stepping stones to achieve a professional manner within your working environment.

Pay attention to the use of your body language, present yourself in a professional manner with an appropriate dress code and attention to hygiene.  Treat others the way you like to be treated.  Respect the boundaries of others as well as the office regulations.  Be courteous and expect the same from those around you.  When you are communicating over email remember that you are representing your company, keep your email professional.

Congratulations!  You have successfully completed The Introduction to Workplace Etiquette.

Managing conflict within the workplace is a big responsibility.  This lesson will give you guidelines into addressing conflict from an employee's perspective as well as management.