
Welcome to this course! In the introduction, I will give you a brief overview of what you'll learn in this course, who this course is best suited for, and how you can best benefit from it. Sounds good? Then let's go!
Clarify the difference between UX writing and copywriting, including goals, boundaries, and when to guide users versus persuade. Learn to tailor interface text to user needs for clarity and usability.
Explore four key UX laws—Jacobs law, Hick's law, Tesla's law, and Postel's law—applied to UX writing, and learn how these principles underpin six quality criteria for effective, user-centered copy.
Compare copywriting and UX writing, showing how UX writing stays seamless and invisible while addressing psychological needs and laws. Get ready for six quality criteria of good UX writing.
Explore the six quality criteria of good UX writing in the second section of the course, and turn every first UX writing draft into a little masterpiece step by step.
Learn to craft concise ux writing that reduces cognitive load, speeds navigation, and improves clarity with efficient syntax, short sentences, and scan-friendly copy.
Learn to write useful, clear and concise ux copy that feels conversational and human by using active voice, personal pronouns, and polite, simple language to build user trust.
Identify and apply the six UX writing quality criteria (necessary, clear, concise, useful, conversational, and brand voice) to justify decisions and guide users toward next steps.
Learn to practice UX writing by drafting multiple versions, choosing a single final draft, researching a real brand, and justifying decisions with the six UX writing quality criteria.
practice writing call to actions (ctas) for buttons and links, keeping them short and clear about what happens when clicked, with car configurator and brand examples.
Explore how placeholders guide user input in forms by using concise, actionable copy—whether as questions, CTAs, or examples—and learn best practices for simple, scannable language.
Explore empty states and learn to craft concise, action-oriented UX copy that tells users what appears here, how to fill it, and how to match your brand tone.
Reflect on your ux writing journey by reviewing past exercises and noting your favorite and proudest moments. Identify skills to improve, such as vocabulary and writing voice and tone.
Reflect on your UX writing practice, analyze patterns in text elements, and celebrate progress as you prepare for the final section.
Explore the full scope of UX writing from research and voice design to creating a style guide, collaborating on product concepts, and testing copy.
Explore practical next steps to advance your ux writing career by following industry experts, joining groups, and building a portfolio through deliberate practice.
Connect your background to the basics of ux writing, a young field shaped by researchers and practitioners. Use these course resources to apply what you've learned and enjoy the process.
Disclaimer: Please note that this course does not contain AI-generated content. All lessons and materials are independently developed by the instructor, drawing on more than eight years of hands-on experience in UX Writing and a science-based background in communication sciences. We’ll focus on what really matters in practice—and I hope you enjoy completing this course as much as I enjoyed creating it.
About this course
“Sign up” or “Oops, page not found!” – tiny words that mark an error message, a button label, or the placeholder text in an input field. Despite their small size, these text elements make up a crucial part of the user experience in digital products. And: While great UX writing can put a smile on the user’s face, bad UX writing can be confusing, annoying, and even insulting.
But how can we make sure that our UX Writing is actually good?
If this question is one that pops up in your head from time to time, look no further – this course has your back.
Who should join
This course is the perfect match for UX designers, UI designers, developers, product managers, and all other kinds of professionals working in the field of digital product development, as well as for all writers who would like to dip a toe in UX writing.
What you will learn
In this course, you will learn
what UX writing is
what the difference between UX writing and Copywriting
about the psychology of UX writing
relevant UX principles
how good UX writing can be ensured
how to write several different typical UX writing text elements
But we'll not stop at theory. The second part is all about practice, practice, practice! Here you'll learn
how to ensure the UX writing quality criteria in practice
how to write typical UX writing text elements such as error messages, success messages, and CTAs
how to work on real-life UX writing tasks
Sounds good? Then join this class and leave it with some real UX writing work samples!
If you want to take all of my UX Writing courses, here is the order recommend:
1 Introduction To UX Writing
2 Transitioning To UX Writing
3 Accessible UX Writing
4 UX Writing: Finding Your Voice and Tone
5 UX Writing in Practice: Documentation & Processes
6 User Research And Testing For UX Writing
7 Inclusive UX Writing: Physical Abilities & Neurodivergence
8 Inclusive UX Writing: Gender, Race & Age
9 Culture-Based UX Writing
10 Localization in UX Writing
11 Fighting „Dark“ UX Writing: How To Write Kind UX Copy
12 Building Your UX Writing Portfolio
13 Freelancing in UX Writing
Please note that all courses stand for themselves and that you don't need to take any course as a prerequisite for taking another one. You don’t have to follow this order. This is only my very own suggestion, which is especially helpful when you need guidance on which course to pick next.