
Explore the end to end user experience design process within the double diamond framework, from user research, personas, and empathy maps to journey mapping, user stories, wireframes, prototypes, and testing.
Explore practical user research methods—surveys, interviews, contextual inquiry, and Google Analytics—recruit participants early, use screeners via Google Forms, conduct interviews, and extract insights to help design a better product.
Learn how true product design differentiates from interface and user experience work by validating decisions through legwork and research. Ensure the right product fit, sustainable and repeatable value for customers.
Learn how a product manager bridges business, users, and developers, voices the customer, and defines needs, benefits, and features while navigating constraints and guiding the team.
The course is perfect for anyone who is either looking for an introduction to user experience design or simply wishing to add to their existing skillset.
We’ll talk you through the process used by designers around the world, covering initial strategy and research all the way through to mapping customer journeys, creating wireframes and testing a prototype. We’ll cover the concepts, but also demonstrate the exercises and methods designers use daily to push products forward to make sure they’ll succeed and stand out.
After going through the course, you’ll be equipped with both the tools and the mindset needed to create an enjoyable, end-to-end user experience for your customer.
The course is a mixture of short video lectures, downloadable PDFs and exercises you can do at home in your own time and at your own pace. There are 33 lectures and each lecture has a corresponding set of notes. Try your hand at doing each method we cover - it will help you with your understanding of the design process.
Although there are no pre-requisites to take the course, having a keen interest in design definitely helps. There is no need to have any knowledge of particular software or concepts you will be taught everything you will need to learn along the way.