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Keep shoppingIntroduction to SAP ISU/CCS
111 students
Introduction to SAP ISU/CCS
An Overview of SAP Utilities
Created byCamille Barnes
Last updated 8/2018
English
What you'll learn
- Explore the benefits of implementing IS-U/CCS with SAP CRM
- Define SAP IS-U/CCS and how it is integrated in the SAP environment
- Identify the various integration components of the SAP Utilities solution
- Become familiar with the various IS-U/CCS business processes
- Define the IS-U Technical and Master Data
Explore related topics
Course content
5 sections • 11 lectures • 33m total length
Requirements
- Basic understanding of the business processes of a utility company
- Working knowledge of SAP
Description
SAP Utilities is a process-oriented sales and information system that supports all services provided by utilities and waste disposal companies. Learn how this solution is integrated with SAP ERP and ECC while providing specific industry customer support, business processes, and master data. Students can expect to gain an overview of the business processes that can be mapped using SAP for Utilities Customer Care Service ("CCS").
Who this course is for:
- Those who are interested in a career in the utilities industry utilizing SAP IS-U/CCS
- End-users who work in the utilities industry that will be implementing SAP IS-U/CCS
- Anyone interested in gaining more knowledge in another SAP module