
Explore different perspectives on coaching, compare personal definitions with the ICF definition, and examine key talking points that shape how agile coaches and scrum masters understand coaching.
Define coaching as a conversation that leads to clarity or action, helping individuals, teams, and organizations discover, explore, and choose their own solutions, guided by the ICF definition.
Explore coaching that helps people get unstuck, stays neutral, partners with coachees who make their own choices across individuals, teams, and organizations, and remains thought-provoking.
Coaching provokes thought through questions, listening, and presence, helping individuals and teams slow down, reflect, and connect ideas without dictating solutions, raising consciousness and awareness across people and organizations.
Explore how coaching uncovers blind spots and boosts self-awareness through thoughtful questions, listening, and reflection, especially in agile teams facing change.
Understand ethics of coaching, including confidentiality, trust, and autonomy. Apply ICF ethics to guide confidential, non-manipulative coaching that respects client boundaries.
Navigate stuck situations with coaching by helping individuals or teams uncover internal barriers, explore knowledge gaps, and partner with clients to create actionable routes.
Agile coaches help coachees see multiple options, such as Kanban, and make their own choices by sharing knowledge, inviting reflection, and visualizing work to experiment and pivot.
Apply professional coaching across individuals, teams, and organizations by using questions and activities such as open space and retrospectives to provoke reflection and drive change.
Apply professional coaching within the work environment to support individuals, teams, and organizations by uncovering what’s really going on and guiding next steps.
Define and establish a coaching agreement that clarifies offered services, expectations, explicit permission for coaching, and how the engagement proceeds across sessions, ensuring the client’s willingness and staying on topic.
Ask what the client would like to accomplish during our time together, then guide the session to that goal, connect the dots, check progress, and build trust and safety.
Foster trust and psychological safety in coaching by establishing confidentiality and boundaries, practicing active listening, and paying attention to cues to support client growth.
Master the coaching landscape by listening as a mirror, paraphrasing, and asking timely, powerful questions that uncover insights, guide focus, and drive forward actions in coaching sessions.
Use thought-provoking questions to provoke deeper reflections in coaching, such as what's missing or what's stopping you, and explore obstacles to guide next steps.
Explore practical next steps and timing in coaching, inviting client accountability and avoiding overbearing project management, to foster learning, growth, and lasting change after each session.
Close coaching conversations by checking in for completion, deciding together when to end, and clarifying the next steps. Ask what follow-up is needed to ensure a smooth landing and progress.
Watch a demonstration of one-on-one coaching that shows how to engage remote teams, build autonomy, brainstorm ideas, and set practical next steps.
Explore how a coaching conversation mirrors the client, raises awareness through open questions, defines next steps, and upholds ethics, trust, and client ownership.
Have you ever wondered what coaching is? Have you ever thought of improving your coaching skills? Are you curious about the skills involved in coaching conversations?
As Agile Coaches, Scrum Masters or Leaders, our main goal is to help people think things through and come up with new thoughts about whatever it is that they are trying to figure out so that they can move forward. Perhaps the person is stuck and/or can’t seem to move forward. Partnering with a coach can change your trajectory, increase your level of awareness and setting you on a path to greater fulfillment.
In this course, you will gain a deeper understanding of professional coaching. You will discover an extensive list of coaching skills that you may have not been aware of and how it could amplify your coaching impact. You will see a demonstration of a variety of coaching skills as well as a debrief. This course will get you started on your professional coaching journey.
At the end of this course, you will gain a deeper understanding of professional coaching. You will be able to:
Define what professional coaching is
Talk about the benefits of coaching
Apply the coaching mindset
Identify the skills needed for coaches