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Business Operations Operations Management

Introduction to Operations Management

Module IV
Rating: 3.6 out of 53.6 (19 ratings)
1,167 students
Created by Mohsin Syed
Last updated 4/2020
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • Basics of Operations Management
  • How does Supply Chain Management Work
  • Production Functions

Requirements

  • Students must be aware of basic Terms used in Business

Description

1. Introduction to Operations Management

Every organization has an operations function, whether or not it is called ‘operations’. The goal or purpose of most organizations involves the production of goods and/or services. To do this, they have to procure resources, convert them into outputs and distribute them to their intended users. The term operations embraces all the activities required to create and deliver an organization's goods or services to its customers or clients.

Within large and complex organizations operations is usually a major functional area, with people specifically designated to take responsibility for managing all or part of the organization's operations processes. It is an important functional area because it plays a crucial role in determining how well an organization satisfies its customers. In the case of private-sector companies, the mission of the operations function is usually expressed in terms of profits, growth and competitiveness; in public and voluntary organizations, it is often expressed in terms of providing value for money.

Operations management is concerned with the design, management, and improvement of the systems that create the organization's goods or services. The majority of most organizations’ financial and human resources are invested in the activities involved in making products or delivering services. Operations management is therefore critical to organizational success.


Activity 1

For each of the following businesses, identify the main output of the operation:

· Publisher

· Hotel

· Bank

· Insurance company

· B.S.A Crescent University

An understanding of the principles of operations management is important for all managers, because they provide a systematic way of looking at an organization's processes. The need to manage manufacturing and service operations efficiently and effectively has led to a considerable increase in interest in operations management in recent years. However, the concept of operations is not new.

Who this course is for:

  • BBA Students

Course content

6 sections • 6 lectures • 36m total length

  • Preview04:43

  • Preview11:24

  • Contribution of Operations Management
    05:05

  • Goods vs Service Operations
    08:23

  • Supply Chain Management
    04:27

  • Review of the Course
    02:49

Instructor

Mohsin Syed
Professor in a Business School
Mohsin Syed
  • 3.7 Instructor Rating
  • 146 Reviews
  • 21,055 Students
  • 5 Courses

Hi, I am a Multi-Potentialite.

Dr. Mohsin is popularly known as Dr. MO in the academic circles. He was born and brought up in a historic city of India. Dr. MO has completed Ph.D. in Quality Management. He is a Mechanical Engineer and did MBA in Production and Operations. Mohsin cleared NET exam conducted by UGC and has written several research papers on Technical, Business, Management and behavioral science.

He excel in the art of blending his creativity with innovation. A young and dynamic Professor at an Engineering college, he inspire a lot of students to take up challenges and excel in their career.
He loves to jot down the ideas when travelling, habitual of reaching at the last minute for the flights.

An active sportsperson, Mohsin loves to swim, play football, run Marathons and watch cricket. Darling among his friends, colleagues, relatives and students, he values the bond of love and affection received.

Dr. MO plays a lot of roles such as an Engineer, Manager, Professor, Entrepreneur etc to the best of his abilities. Being aware of the present day environmental concern, he runs a 'Nature Protection Army ', who plant and nurture trees.

Inheriting the art of writing stories from his mother, Dr Akhtar Sultana, Mohsin aspires to become a best selling author one day.

Being a Mathematician, he believes "Maths may not add happiness to your life, it may not subtract sorrow from your life, But it definitely teaches you one thing, EVERY PROBLEM HAS A SOLUTION '

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