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Introduction to Language Quality Management
Rating: 4.3 out of 5(10 ratings)
276 students

Introduction to Language Quality Management

Learn about the role of a language quality manager and analyze your first quality scorecard.
Last updated 10/2025
English

What you'll learn

  • Learn about the ROLE of a language quality manager
  • Get an INTRODUCTION to quality models
  • Find out how a TYPICAL scorecard looks like
  • ANALYZE your first quality scorecard

Course content

1 section13 lectures59m total length
  • Welcome To Your Free Introduction Course1:52
  • What Is Localization Quality2:44
  • What May Impact L10N Quality3:42
  • Personality Profile Of An LQM4:41
  • Example Day Of An LQM2:50
  • Career Path Of An LQM6:09
  • Linguistically Speaking, What Is Quality In Localization?2:53
  • Different Perspectives Of TQE Models6:43
  • MQM 2.0 Error Typology5:35
  • Severity And Repeated Errors6:42
  • Defining KPI Calculation7:45
  • MQM 2.0 Scorecard Example2:26
  • TQE Scorecard
  • BONUS: What's Next For You?2:18

Requirements

  • No previous experience needed. Our course is for absolute beginners.

Description

Are you interested in localization and quality management? In this free mini-course, you'll learn the basics of the role, the most common quality model, and even analyze your first quality scorecard in Excel.


What you'll learn in this course:

  • What is localization quality about

  • What may impact language quality

  • What are the main responsibilities of a language quality manager

  • What skills are important for a good LQM

  • What products are being tested in localization

  • What are the different TQE models

  • What are the different error categories of MQM 2.0

  • How does a typical quality scorecard look like

  • Complete your first assignment


FAQ

Do I need any prior knowledge to complete the course?

Nope, you don't need to have any experience with localization or testing. I’ll teach you everything you need to know from scratch. All you need is a computer, a good Internet connection… and some good coffee helps too!


What is the course format?

You'll encounter structured video lessons to follow.

We also have a community platform on Discord where you can engage with other students and instructors.


I’m working or studying. Will I have time for this?

Absolutely. The course is fully self-paced, so you can take as much time as you need to get through the lessons. There's no expiration date on your access to the course.

Who this course is for:

  • Anyone interested in localization and language quality.