Understanding Jira for users, managers and admins
4.5 (6,507 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
27,381 students enrolled

Understanding Jira for users, managers and admins

Everything you need to know to get started with Atlassian's powerful agile project management and issue tracker tool.
4.5 (6,507 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
27,381 students enrolled
Created by Dan LeFebvre
Last updated 7/2020
English [Auto], Italian [Auto], 1 more
  • Polish [Auto]
Current price: $76.99 Original price: $109.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 6.5 hours on-demand video
  • 8 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Understand Jira's core features and how it works.
  • Use Jira more productively.
  • Benefit from Jira as a team leader or manager.
  • Set Jira up for your team or company as an administrator.
Course content
Expand all 59 lectures 06:33:02
+ Basics of Using Jira
14 lectures 01:52:19
Jira's interface overview
Looking at projects in Jira
Creating issues
Searching for issues
Overview of the issue detail view
Working with filters
Scrum agile board overview
Continuing scrum agile board overview
Kanban agile board overview
Continuing kanban agile board overview
How next-gen projects work
Working with epics in classic projects
Working with epics in next-gen projects
+ Jira for Managers & Team Leads
11 lectures 01:06:56
Working with teams
Creating a scrum board
Editing a scrum board
Creating a kanban board
Editing a kanban board
Working with dashboards
Saving filters for your team
Bulk creating issues
Bulk editing issues
Finding reports in Jira
+ Jira for Administrators
13 lectures 01:20:32
How users work in Jira
Creating a new project
Project administration overview
Jira administration overview
Understanding schemes
Creating a new issue type
Creating custom fields
Working with screens
Understanding the concept of workflows
Workflows in Jira
Using resolutions
Course summary and where to go from here
+ Bonus: Udemy Q&A
12 lectures 01:28:56
How to get issues to show up on scrum and kanban boards at the same time
How to move issues between projects

In this video we'll answer a question from Ken in the Q&A section of this course. Ken says he's not able to see the dropdown boxes in JIRA search, so we'll look at how to show those if they're not there.

How to show the search dropdown boxes

In this video we'll answer a question from Steven in the Q&A section of this course. Steven is wondering what it means when you assign an issue to "Automatic".

Understanding "Automatic" assignees

In this video, we'll answer a question from Saurabh on how to update issues from a sprint and associate it with a version. 

How to tag issues from a sprint with a specific version

In this video we'll answer a question from Gerald in the course Q&A section, which you can see here: https://www.udemy.com/introduction-to-jira/learn/v4/questions/1983788

Also referenced is this documentation: 


How to fix an error when adding transitions in a workflow
Customizing the issues in a new Agile board
Troubleshooting a mismatch in projects
How to delete a board
Understanding boards and filters
Creating a screen from scratch
Color cards based on status
  • While you don't have to have JIRA to watch this course, if you want to follow along you'll need either a Jira Core or Jira Software account. Cloud subscription preferred.

This Introduction to Jira course will get you up to speed on how to be more productive and effective in Jira. With six hours of content, we'll focus on the three main types of users in Jira. The modules in this course are broken up for each of these types, so no matter which one you are you'll be able to quickly access the things you need.

We'll start by covering some core concepts and terms you'll need to know about both agile and Jira before diving into the software itself.

After that, we'll look at Jira from an end user's perspective. What are the key things you'll need to know as someone who's just using Jira at your company? That's what we'll look at in the second module.

When you're a team leader or manager using Jira, there's some things you can do to help your team be more effective. So we'll look at some of these things in the third module.

Finally, as a Jira administrator there's a lot of ways you can help your company by setting them up for success in Jira. In the fourth module, we'll look at Jira from an administrator's perspective.

Now even though this course is organized for different types of users, I wanted to make it so no matter what type of user you are you'll benefit from watching all of it if you wanted. For example, even if you're only using Jira as an end user you can find it beneficial to understand how Jira workflows and processes work so you can "speak the language" when you're asking your Jira administrator for something.

Who this course is for:
  • This Jira course is meant for three main types of people: Jira users who want to be able to use it better. Team leaders and managers who want to take advantage of its features for their team and, finally, administrators who need to set Jira up for their teams and companies.
  • This Jira course is NOT meant to be an end-all, one-stop-shop for everything you'll need to know to customize every feature in JIRA. There's just too many variables to include everything, so instead we're focusing on the core concepts and features to get you up to speed quickly.