Introduction to ISO/IEC 17020: 2012 for Inspection Bodies
4.3 (6 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
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Introduction to ISO/IEC 17020: 2012 for Inspection Bodies

Training in the requirements of ISO/IEC 17020:2012
New
4.3 (6 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
13 students enrolled
Created by Tim Alcock
Last updated 6/2020
English
English [Auto]
Current price: $34.99 Original price: $49.99 Discount: 30% off
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This course includes
  • 2 hours on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • To understand the requirements of ISO/IEC 17020:2012 relating to Inspection Bodies
Requirements
  • It would be useful if the delegates have a copy of ISO/IEC 17020: 2012 to refer to during the training. This can not be provided due to copyright reasons.
Description

This course provides training in the requirements of ISO/IEC 17020: 2012 'Conformity Assessment - Requirements for the operation of various types of bodies performing inspection.   It commences with an overview of the principles of Quality Management and improvement in the context of an inspection body, provides an overview of ISO/IEC 17020 followed by a detailed discussion on each requirement.  The course also provides an overview of typical quality management system structures and on the steps required to implement the standard and to obtain accreditation.

It would be useful if participants have a copy of ISO/IEC 17020:2012 when taking the course.  Unfortunately this can not be provided as part of the course materials for copyright reasons.

Who this course is for:
  • Quality or Technical Managers, Inspection body management and Inspectors wishing to understand the requirements of the standard.
Course content
Expand all 13 lectures 02:04:11
+ Introduction
1 lecture 03:04

Welcome and introduction to the course and an overview of the course content

Preview 03:04
+ Module 1 - Concepts of Quality, Quality Assurance and Improvement
1 lecture 09:34

An overview of the concepts of quality, quality assurance and improvement on which ISO/IEC 17020 is based.

Module 1- Concepts of Quality, Quality Assurance and Improvement
09:34
+ Module 2 - Quality Management Standards
1 lecture 12:30

An overview of some common quality management system standards (ISO 9001 and ISO/IEC 17025) and related documents and how they relate to ISO/IEC 17020.

Module 2 - Quality Management Standards
12:30
+ Module 3 - Overview of ISO/IEC 17020:2012
1 lecture 10:02

Provides an overview of ISO/IEC 17020 utilising a graphic representation which will help you relate the content of the standard to the processes undertaken by an Inspection Body.

Module 3 - Overview of ISO/IEC 17025: 2012
10:02
+ Module 4 - ISO/IEC 17020 - Part 1 - General Requirements
1 lecture 08:51

This lecture explains the requirements of Section 4 of ISO/IEC 17020 entitled 'General requirements'.  This covers impartiality, independence and confidentiality.

Module 4 - ISO/IEC 17020 - Part 1 - General Requirements
08:51
+ Module 5 - ISO/IEC 17020 - Part 2 - Structural Requirements
1 lecture 05:55

This lecture explains the requirements of Section 5 of ISO/IEC 17020 entitled 'Structural Requirements' which covers administrative, organizational and management aspects.

Module 5 - ISO/IEC 17020 Part 2 - Structural Requirements
05:55
+ Module 6 - ISO/IEC 17020 Part 3 - Resource Requirements
1 lecture 14:36

To understand the requirements of clause 6 of the standard which covers personnel, facilities and equipment and subcontracting

Module 6 - ISO/IEC 17020 Part 3 - Resource Requirements
14:36
+ Module 7 - ISO/IEC 17020 Part 4 - Process Requirements
1 lecture 11:28

To understand the requirements of clause 7 of the standard which covers, Inspection methods, handling of inspection items, Inspection records and reports, complaints and appeals.

Module 7 - ISO/IEC 17020 Part 4 - Process Requirements
11:28
+ Module 8 - ISO/IEC 17020 - Part 5 - Management System Requirements
1 lecture 20:03

To understand the requirements of clause 8 of the standard which covers management system documentation, documents control and records, management review, audits, preventive and corrective action.

Module 8 - ISO/IEC 17020 - Part 5 - Management System Requirements
20:03
+ Module 9 - Accreditation and Certification
1 lecture 09:52

To understand the mechanism and process of accreditation and the difference between accreditation and certification.

Module 9 - Accreditation and Certification
09:52