
Define information systems as the coordination of data, information, and knowledge across business processes. Explore examples like FedEx, parking apps, social media, ERP, TPS, MIS, SCM, and e-commerce.
Explore future information systems careers, from project management and web design to blockchain and cybersecurity, and learn how information systems bridge client needs with developers.
Explore how transaction processing systems collect, monitor, and store business transactions from point-of-sale to online payments, using batch and real-time processing for reports.
Examine functional area information systems that support accounting, finance, marketing and sales, operations, and human resource management, including transaction processing, budgeting, payroll, and production planning.
Enterprise resource planning unifies company functions into one integrated system, breaking information silos and enabling up-to-date, cross-functional data with extended components like supply chain management and customer relationship management.
Compare e-commerce with e-business and outline four types: B2C, B2B, C2C, and B2E. Explore e-government, m-commerce, social commerce, and conversational commerce as expanding examples.
Explore electronic payments in e-commerce, including electronic checks, electronic cards, store value and smart cards, and digital online payments, and learn how payment gateways enable online payments.
Discover how customer relationship management combines operational and analytical CRM, touch points, and campaigns to boost retention, value, and profits through cross-selling, upselling, and loyalty programs.
Explore how information systems support supply chain management by coordinating sourcing, manufacturing, and distribution, using metrics and push-pull models to improve efficiency and value.
Summarizes the systems development lifecycle (SDLC) from investigations to maintenance, including feasibility, go/no-go decisions, system analysis and design, programming, testing, implementation, and conversion strategies.
This course gives students basic concepts of information systems in the business world. In this course, you will learn about the definition of Information Systems, Information technology, Information Systems components, types of Information Systems, key concepts related to systems, Introduction to e-commerce, the examples of e-commerce implementation, critical elements of an information system, and how to implement information systems in the organization. It gives student basic concepts of information system to facilitate organizational change.
This course also explains how technology can align with business process, explain system development lifecycle as the way to implement information systems in the company, explain the definition about customer relationship management (CRM) and Supply Chain Management (SCM) which are also very important for company to manage relationship with customers and suppliers. These explanations also completed with examples of best practice companies’ implementation. By studied this course, students will know more about Information Systems, and know how to implement Information Systems in the business process.
Content format from this course is using simple video explanation of each module (about 10 minutes), so the total duration for all modules approximately 100 minutes. After video explanation, students must do quiz to make sure they understand about the materials.