Introduction to Commercial Operations Process - DoA

Name: Introduction to Commercial Operations Process - DoA
Rating: 5.0 (1 reviews)

Definition of Commercial Operations, Stakeholders, R Processes and Document Control with a Quiz.

Created byWael Raslan

Last updated 7/2023

English

What you'll learn

Define Commercial Operations Setup
Describe in details Commercial Operations Stages
Identify Check list of Commercial Operations
Explain DoA in an Organization
Identify Commercial Operations Stakeholders
Understand the risk of running your business without Commercial Operations in place

Course content

1 section • 7 lectures • 1h 1m total length

Defining Commercial Operations7:49
After this lecture you will have full definition of Commercial Operations, Why, What, How and Who.
Identify stakeholders as well.
The R Process – for Business Excellence11:39
R Process for Business Excellence defines the four process of commercial operations.
It also specifies each tollgate of the process and associates it deliverables, communication, documentation and ownership.
R1 Overview6:29
This lecture explains first step R1 in commercial operations process.
Defines way of communication and associated stakeholders.
This lecture has main list of check list identified with a road map in place.
R2 Overview20:50
This quite a long lecture, but it is worth every minute.
This lecture describes R2 commercial process step and details its reward and risks
Defines R2 process rewards definitions and explains them and details risk, commercial risk, operational risk, legal risk and explains with examples every slide.
I suggest this lecture be watched twice before taking the quiz at the end of the course.
Very informative lecture, and happy to share it with you.
R3 Overview4:44
Lecture 5 is short and it explains R3 commercial process.
After this lecture sales and commercial team will be better defined in terms what is their responsibilities and accountabilities further to signing a contract with a customer.
A lecture that will bring sales and commercial team within an organization into their right position to deliver and achieve more.
An interesting lecture with clear objective.
R4 Overview5:17
Lecture 06, R4 Overview explains R4 step as the last step in a commercial process. A step that defines continuous improvement in an organization, explains how, when, who to achieve this improvement. A lecture that tells story how to build growth and unite an organization team, where they come together for better results.
A brief of say and do compared.
Document Control5:08
Document control - lecture 07, summarized in single slide, explaining RACI and means of communication.
This last lecture in this course shakes hand with lecture 01 in terms of identifying responsibilities, accountability and means of communication so that an organization will not depend on individuals, but on a solid system that is bullet proof, a process with strong system that keeps organization running without any impact on the business, without fail when there change management.
A lecture that could be a course by itself all summarized for you in a single slide to enrich your knowledge and protect your business.
Quiz for Commercial Operational Process Course

Requirements

No requirements or prerequisites for taking this course
This course in basic for Delegation of Authority (DoA) Commercial Operations

Description

This course is vital, necessary and most important for all sales, commercial, and contract management.

The course is light, easy to understand and basic.

The material of this course describes commercial process in simple four steps and defines responsibility & accountability of these tasks within the organization.

Commercial Operations concept is not optional in organizations anymore, it is a must for any company, organization to have it implemented and applied.

The course will bring sustainability for your organization and make sure it grows on solid steps.

This course is tailored with clear cut on commercial operations, especially for sales, marketing, legal, contracts and operations functions.

The organization authority, say general manager needs to enforce implementation of this process so that there are no leaks in his operations, and every initiative done will make sense.

The course will transform a beginner in commercial operations to a confident, organized and systematic and professional in basic commercial operations.

The course will explain the four R processes, R1, R2, R3 and R4, define each process, talk about main check list associated with each step of the process and end with document control function and a test quiz to assure trainer or student has grasped the material, and is now ready to use and implement with confidence.

The course works as a reference for attendees to review their already existing commercial process and make sure it is not missing any part and is well projected in their organization.

Who this course is for:

Business entrepreneurs
Business startups
Sales & Marketing juniors
New beginners in commercial operations
Organizations establishing their commercial department and team
Project leaders, engineers and managers
General Managers
Managing Directors
Document controllers
Business management students