
Explore marketing as more than advertising, encompassing public relations, social media management, distribution channels, and product promotions, and learn how it adapts a business to customer needs and profits.
Explore how to create a product—goods and services—from researching needs and brainstorming solutions to prototyping and implementing a market-ready product, and navigate the five-stage lifecycle from development to decline.
Explore the basics of economics, including supply and demand, equilibrium and market clearing price, and how market and mixed systems shape pricing, competition, innovation, and government intervention.
Discover marketing information, including internal and external purposes, target markets, customer personas, and personalized advertising. Learn to collect unbiased, reliable data and use SWOT insights to assess competition and pricing.
Explore affordable selling strategies, including social media promotions, influencer partnerships, and affiliate programs, and learn how sales forecasts and selling policies guide pricing, returns, warranties, and delivery.
Apply swot and pest analysis to evaluate internal strengths and weaknesses, external opportunities and threats, and political, economic, environmental, social, and technology factors in a Starbucks case.
Explore channel management and distribution channels, including direct sales, retailers, and wholesalers, and how intermediaries affect producer profits and reach to the final customer.
Explore how business administration underpins supervising and managing operations, professional development, legality, and ethics, and how it coordinates other clusters to create a harmonious, successful business model.
Explore how business law regulates operations, protects intellectual property, and preserves a positive social image. See how copyrights, trademarks, watermarks, contracts, and torts shape liability, compensation, and injunctive relief.
Explore the five business ownership types—sole proprietorship, partnership, private corporation, S corporation, and LLC. Compare liability, taxation, and financing, including personal debts and double taxation.
Adopt systematic behavior to build productive, ingrained routines while balancing personal and professional responsibilities, following workplace rules, and demonstrating problem solving to stay efficient.
Explore how ethical business practices build respect and how top-level self-interest fuels unethical tactics like false advertising, back dooring, kickbacks, and inflated sales.
Explore currency and credit, including debtor–creditor relationships, then learn how GDP and its growth rate are calculated with the C + I + G + (X − M) formula.
Explore investment methods including stocks, bonds, mutual funds, ETFs, annuities, and cryptocurrency, and compare risk, returns, and diversification for informed investing.
Explore retirement plans, including 401(k) tax-deferred growth funded by employers, Roth IRA tax-free growth and withdrawals, and guaranteed pension payments, with pros and cons for each.
Develop a customer service mindset rooted in empathy and effective communication to satisfy customers, even when they are challenging, while upholding that the customer is always right.
Explore how restaurants and hotels manage services and marketing to maximize customer satisfaction, addressing time pressure, buffet appetizers, and word-of-mouth strategies for profitable operations.
Learn to manage tourism businesses by identifying your target market, building a customer-service driven team, and boosting brand and bookings through social media, reviews, and a location-focused website.
This course is designed to teach anyone new to business with the basic understandings of the four fields of business (marketing, business administration/management, finance, and hospitality & tourism). The four sections of this course each pertain to one of the four area. In total this course has eighteen videos that total nearly an hour of covering some of the specifics of each field. We also have included over fifteen pages of in-depth information about distinct topics pertaining to a certain field. Then, at the end of each section, there is a short, five question quiz that makes sure that students have paid attention to the course content.