Introduction - Salesforce Non Profit (NPSP)

Learn Salesforce Non Profit for FREE!
The main goal of the course is to make you a skilled Non Profit professional —even if you have not worked in a NPSP platform before.


  • Basic knowledge of using salesforce platform as business user, NPSP login and internet connection


This course covers the fundamentals that are necessary for users to learn how to administer and develop salesforce specifically for the Nonprofit/NGO environment. It will take over an hour to complete, and will enable users to successfully begin executing constituent management, donor management (grants, in-kind gifts, etc.) volunteer management and common enhancements for nonprofit.  

Who this course is for:

  • For a newbie or a Business Analyst or a Salesforce Developer or a Business user, who wants to know about NPSP business flow and how to do implement on Salesforce

Course content

1 section9 lectures55m total length
  • Introduction
  • Donor Management
  • Donation Management
  • Soft Credit and Matching Gift
  • Engagement Plan
  • Address Management and Schedule Jobs
  • Reports and Dashboards
  • Volunteer Management
  • Other Donations - In Kind, Grant, Membership


Salesforce Certified Architect
Hirday Lamba
  • 4.4 Instructor Rating
  • 5,521 Reviews
  • 46,548 Students
  • 10 Courses

Hirday works as a consultant to help clients implement, support and manage Salesforce solutions.

Furthermore, he knows that the first step toward achieving success with Salesforce is to clearly understand how to leverage the powerful features that are offered in the platform. His end goal is to educate students to become Salesforce experts through tutorials, tips based on experience, and recommendations that follow best practices.