Introduction - Salesforce Community Cloud

Name: Introduction - Salesforce Community Cloud
Rating: 4.3 (491 reviews)

This course is intended for those who want to create lightning community by click, not code.

Created byHirday Lamba

Last updated 9/2019

English

What you'll learn

In this course, you’ll receive a basic introduction to lightning communities on the Salesforce platform. The course walk you through declaratively-driven, personalization and audience targeting features provided by community.

Course content

1 section • 10 lectures • 55m total length

Introduction1:09
Salesforce Community - What is and Why to use?4:07
In this video, you will learn what is salesforce community cloud and why to use it.
Salesforce Community - User License Type2:37
In this video, you will learn on different kind of licenses offered by community cloud.
Salesforce Community - Initiate and Create7:24
In this video, you will enable the community and choose a domain name for community.
Salesforce Community - Builder9:48
In this video, you will learn the capabilities of Builder with respect to changing themes, adding components, security and page structure.
Salesforce Community - Audiences - Part 16:32
In this video, you will learn how to create audiences by filtering on Location, Permission, Profile and User fields.
Salesforce Community - Audiences - Part 23:21
Salesforce Community - Audiences - Part 34:06
In this video, you will learn how to use branding set to give different themes to the same page.
Salesforce Community - Moderation6:54
In this video, you will learn how to moderate the community by banning the keywords.
Salesforce Community - CMS Content9:42
On this video, you will learn how to get content from the external CMS like wordpress into community.

Requirements

Salesforce org and no coding skill required

Description

This course demonstrates the value proposition of Salesforce Community Cloud, and how it can allow admins to build communities. Learn the basics of Salesforce Communities, Audience Targeting, CMS etc. By the end of this course, you’ll have insight into what’s possible with Communities for building an unique experience for customers, partners, employees in your Salesforce org.

Who this course is for:

This course is intended for anyone who has a desire to leverage salesforce community cloud features. The lesson plan covers basic concepts.