Interviewing Skills For Hiring Managers & Human Resources
3.9 (24 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
106 students enrolled

Interviewing Skills For Hiring Managers & Human Resources

Top Interview Techniques For Recruiting, Appraisals, Counselling, Discipline and Fact-Finding
3.9 (24 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
106 students enrolled
Created by Adam Karsh
Last updated 5/2018
English
English [Auto]
Current price: $89.99 Original price: $149.99 Discount: 40% off
2 days left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 4 articles
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Organise interviews.
  • Prepare for and control interviews.
  • Utilise and understand effective questioning techniques.
  • Qualify and confirm through listening.
  • Understand the pitfalls to avoid in interviewing.
  • Ensure a more professional approach to staff selection
  • Develop an approach to devising the structured interview, ensuring clear guidelines and methods are in place
  • Develop confidence in note taking and selection decisions
  • Learn the selection interview process
  • Understand the counselling interview process
  • Identify the methods for an effective appraisal interview
  • Learn about the discipline and fact finding interviews
Requirements
  • Participants should prepare for this course by becoming familiar with the job descriptions and person specifications of the jobs they normally interview for and also being aware of the interview system already in place.
Description

The aim of the course is to develop the knowledge and skills necessary to perform effective interviews ensuring that the objectives of the organisation are met.

This Interviewing Skills course is designed to direct participants through the different stages of the selection process when recruiting and improve their skills when conducting and interview and/or when involved in the interviewing process. The course will ensure that participants have the ability to score and evaluate candidates effectively and assist them in making confident recruitment decisions.

The Course will cover the below topics:

Questioning techniques: 10 types of questions, when & how to ask them

Listening: Preparing to listen, listening barriers, non-interventional listening, interactive listening, mirroring, echoing, note-taking

Interpreting body language: Para-linguistics, types of body language, hands, sitting, standing, eye contact, orientation, proximity, looks/appearance, expressions of emotion

The selection interview: Preparation, structure, evaluation, follow-up

The appraisal interview: Problems, principles, SOS +5 Approach, style, interview tips

The discipline interview: The SNAP method

The counselling interview: The nature of helping, the WRAF approach

The fact-finding interview: Questioning techniques


Who this course is for:
  • This course is designed for anyone who is involved in the interviewing process; as part of an interviewing board, at initial intake and/or internal promotion interviewing stages.
Course content
Expand all 14 lectures 01:04:52
+ The Fundamentals
6 lectures 25:28
Listening
04:32
Listening Skills in the Interviewing Process
02:20
Interpreting Body Language I
01:53
Interpreting Body Language II
06:24
Body Language Activity
00:38
+ Types of Interviews
7 lectures 36:53
The Selection Interview
11:21
Best Practice Guide For Selection Interviews
04:39
The Appraisal Interview
05:44
The Discipline Interview
06:31
The Counselling Interview
05:27
The Fact Finding Interview
02:34
Evaluation Form Guidelines
00:37