
What a strategic plan is, as a document and as a process
How it differs from operational planning
The five-step plan
The strategic planning model in full
Preparing the project plan for the planning itself
Choosing who owns the strategic plan
Creating and training the planning team
Selecting the key participants and running the first meeting
Establishing honestly where the organisation currently is
Analysing mission, vision and guiding principles
Stakeholder analysis and an organisational structure review
Scanning the external environment and conducting gap analysis
Shaping the desired future rather than extrapolating the present
Organising the offsite: participants, facilitator, materials
Day one, working from where you are
Day two, working towards where you intend to be
Defining the strategic plan itself
Defining the outcomes it is meant to produce
Finalising the document
Communicating it to the organisation, and the implementation plan
Developing the performance indicators
Assigning owners so the plan has names attached
Allocating resources honestly
Executing against milestones, training people and sustaining it afterwards
Why understanding this decides whether an expansion works
What is specific about working in a company with several cultures in it
How the cultures of the world are commonly divided
The map of cultural difference as a working instrument
High and low context, and what each assumes
Small talk, and what it is actually for
What to do when communicating with someone from another culture
What reliably improves cross-cultural communication
How to give feedback in an international team
How to interpret feedback you receive from another culture
Radical Candor and where it reads as ordinary criticism
The real differences in how negotiation is conducted
Making an argument that lands rather than offends
How to disagree effectively
Power distance and what it changes about everything else
Types of leadership across cultures
Hierarchical levels and interaction with management
The role of respect, which is expressed very differently
Consensus-driven against authority-driven decision-making
Making a decision in a culturally sensitive way
Building trust and relationships as a precondition rather than a nicety
How to argue properly across a cultural boundary
The role of emotion, and how differently it is read
Managing healthy conflict rather than suppressing it
What a time planning scale is
Running meetings across cultures with different time norms
Attitudes to queuing and sequence, which explain a lot of friction
Strategy for operating in more than one country
PESTLE analysis and strategic workforce planning
Expansion strategies, mergers and acquisitions, and the supply chain
Stages of globalisation, global structures, outsourcing and the balanced scorecard
Attracting talent globally, and the approaches available
Managing an international employer reputation
Employee mobility and international transfers
Selecting and preparing expats, relocation, support and repatriation
The performance management cycle applied internationally
A global competency model
Global assignments
Managing talent across countries
Assessing capability across markets
Training people in several countries at once
Using a learning management system
Automation systems and what they change
Trade unions and how their role differs by country
Working with engagement, and running surveys across markets
European works councils
The International Labour Organization and the OECD
Cultural differences and dynamics inside one company
Cross-cultural communication, and culture shock as a predictable stage
Cross-cultural training, and developing a global mindset
International teams, global diversity and corporate responsibility
Designing compensation across markets
Global job evaluation and grading
The expat compensation package
Tax equalisation and pension arrangements
Assessing risk across jurisdictions
Handling personal data: GDPR and the equivalent regimes elsewhere
The compliance audit
A global plan for conducting an internal investigation
The aims of recruiting internationally, and how markets differ
Legislative and cultural aspects
Identifying the need and choosing a search strategy
Interviewing across cultures, and etiquette with candidates from different countries
The specifics of the United States and Canadian markets
The platforms candidates actually use
CV and cover letter conventions
Legal aspects and work authorisation, plus state and provincial differences
How much Europe differs internally
Western, Eastern and Scandinavian specifics
Platforms beyond the global ones
Language and culture, multilingual postings, labour relations and visas
The labour markets of China, Japan and India
The search platforms used there
Differences in how selection is conducted
Cultural and language barriers, and business etiquette that decides outcomes
The diversity of the region
Specifics of Argentina, Brazil and Mexico
The popular search resources
Cultural nuances, regional differences and legal aspects of employment
The key markets and how to approach them
South Africa, the UAE and Saudi Arabia specifically
The leading sourcing platforms
Cultural and legislative differences, and requirements for foreign nationals
This course contains the use of artificial intelligence.
Expansion decisions are made in a boardroom with a market-size slide. They are lost eighteen months later over payroll structures, notice periods and a manager in another country who has stopped replying.
The strategy is rarely the thing that fails. The operating reality underneath it is.
What actually goes wrong abroad
The approach that works at home is exported unchanged, and the feedback style that reads as direct in one country reads as an insult in another. Decisions stall because one side is waiting for consensus and the other is waiting for an instruction. The first local hires are recruited on platforms nobody there uses, with a CV format that signals you do not know the market.
Then compensation is set by converting the home figure into local currency, which is wrong in both directions, and nobody has looked at what happens to the expat's tax position.
Deciding, and understanding where you are going
Thirty-eight lessons. Six on strategic planning as a process rather than an event: preparing the team, auditing where you honestly stand, stakeholder analysis, the two-day offsite, publishing the plan, and the step that usually fails — indicators, owners, resources and milestones.
Then eight on cultural difference used as a working instrument: the map of how cultures divide, high and low context communication, giving and receiving feedback across a boundary, negotiating, power distance and what it changes about leadership, consensus against authority in decision-making, constructive conflict, and attitudes to time that explain a surprising share of friction.
The infrastructure and the people
Then eight on managing internationally: PESTLE and expansion routes, global structures, mobility from expat selection through relocation to repatriation, performance across borders, learning at scale, employee relations including works councils and the international bodies, compensation design with grading and tax equalisation, and risk and compliance from data protection to internal investigations.
Then six on recruiting region by region — North America, Europe, Asia, Latin America, Africa and the Middle East — with the platforms, CV conventions, legal requirements and etiquette that differ in each.
And ten on distributed work, which is how a multi-country company actually operates day to day: the move itself, working rules, supervision that does not depend on watching people, tooling, engagement without a shared room, care at a distance, hiring and onboarding remotely, and culture that now has to be written down.
A note on scope. Two of the five blocks are built around people operations — hiring, mobility, reward, compliance. That is deliberate: in the first year of a market entry, those are the things that decide whether the strategy survives.
Who is teaching this
Mike, the number one HR instructor on Udemy. More than 1.6 million course enrolments, over 150,000 professionals trained across 185 countries, PHRi and SHRM-CP certified, HRCI representative in more than 10 countries. I built the people function of the unicorn Preply and worked at Wargaming, Alfa-Bank and iDeals — all of them operating across borders, which is where every example here comes from.
What is included
Lifetime access to all course materials
Active instructor support in the Q&A section
Udemy Certificate of Completion
Practical assignments and real business cases
A section with additional courses, tools and resources
A question before you commit
Name the country you are considering, then answer three things: which platform local candidates actually use, what notice period is standard there, and whether decisions in that business culture are made by consensus or by authority. If any answer is missing, the market-size slide is not yet a plan. Enrol now and start the first lesson today.