
Learn how Chinese etiquette centers on building personal relationships and trust before business. Demonstrate knowledge of Chinese customs to show respect and avoid faux pas.
Understand how cultural differences and societal norms in China shape communication to build strong international partnerships. Avoid cultural faux pas and demonstrate respect to foster trust and unlock business opportunities.
Explore how stereotypes and bias shape cross-cultural interactions with China, including saving face, punctuality assumptions, and the importance of getting to know individuals and showing kindness.
Overcome unconscious bias by approaching each interaction with an open mind and researching Chinese cultural practices. Build trust and rapport before business to navigate collectivism and avoid stereotypes.
Respect seniority in meetings, greet with the appropriate title, and respond to handshake or bow. Join applause, address by surname first, and dress conservatively in unpretentious business attire.
Learn seating the guest of honor, timely arrivals, and host toasts. Follow sharing on a lazy Susan, proper chopstick use, and taboos like no phones and no crossing chopsticks.
Learn how gift giving strengthens Chinese business relationships by selecting traditional gifts like tea, avoiding items with negative symbolism, and mastering two-handed presentation and respectful refusals.
Learn to present and receive business cards in China with two-handed care, ensure English and Chinese sides are visible, and read and comment on them to honor the giver.
Prioritize punctuality and scheduled appointments to build trust with risk-averse Chinese partners, respect face, allow time for small talk, and recognize dinner negotiations and dining etiquette.
Engage with China business etiquette by saving face, respecting elders, offering seats, returning applause, avoiding loud behavior, handling personal questions, and noting blue or black gift ink and tea tapping.
Develop respectful business relationships in China by observing family-oriented hierarchy, avoiding rude behavior, and letting hosts lead cultural expectations, from greetings to dining and negotiation.
Explore what international etiquette means, recognizing cultural differences and respectful standards of behavior across global business settings. Learn how to build strong relationships and avoid faux pas in diverse interactions.
Understand culture as societal norms people learn and may not notice, and master greetings and first impressions by observing others and copying the local etiquette, from cheek kisses to bows.
Respect naming conventions across cultures by using titles and last names until invited to use first names, and follow introductions to navigate hierarchical business etiquette.
Cross-border communication requires adapting language, tone, and nonverbal cues to avoid cultural offense; listen actively, avoid interrupting, and use safe, anonymous brainstorming to encourage diverse input.
Explore global timekeeping norms and punctuality expectations, with examples from British culture, France, Germany, India, Argentina, and Switzerland, and learn to arrive at least ten minutes early to show professionalism.
Explore global dining etiquette across cultures, from China's tradition of leaving a small amount of food to honor your host's generosity, to Japan's accepted slurping and France's aperitif customs.
Understand gift giving across cultures by following company policies, avoiding items like knives or alcohol that offend, noting China’s later gift opening, and researching with a country guide.
Develop cultural awareness to avoid costly faux pas and misunderstandings in international business. Learn to communicate respectfully across cultures, build trust, and gain a competitive edge through thoughtful engagement.
Build lasting cross-cultural relationships by applying international business etiquette, from dress and names to body language, punctuality, dining, and gifts, while doing your homework and seeking resources.
International Business Etiquette: China
Chinese business etiquette & professionalism for international relations
Do you want to strengthen your working relationships in China? In today’s competitive business landscape, success is not only determined by your skills and knowledge, but also by your ability to navigate professional relationships with finesse. In today’s globalised world international business is booming, and yet a clear understanding of cultural nuances with China is a rarity. In business, as in life, you only get one chance to make a first impression, so it is vital to make yours memorable for all the right reasons. Learning proper Chinese business etiquette & professionalism will allow you to establish strong connections, access a huge new market, and navigate social protocols with confidence.
Designed to empower professionals at all levels, our course will take you on a transformative journey toward mastering the art of business etiquette and professional poise. It is quick-fire, actionable, and covers all of the most important things you need to know when dealing with Chinese partners. Philip provides the rules of conduct for meetings, greetings, dress code, business cards, communication, gift-giving, and more, whilst also covering simple cultural misunderstandings and his 'top tips’. In addition to formal business meetings, we’ll also cover dining etiquette and dress code, including where you should sit at dinner, the complexities of making a toast in China, and the correct use of chopsticks throughout your meal.
You’ll learn to tailor your communication style, tone, and language to suit your international partners – and avoid any costly social faux pas. Plus the appropriate use of nonverbal cues, how to politely address colleagues and superiors, and understand the hierarchical structures in place within Chinese society.
2024 Update: this curriculum now also includes a free bonus course uploaded in full: "International Business Etiquette". So keep watching for that at the end of the course.
Philip Sykes has extensive experience and knowledge of how to conduct yourself well in different cultures across the globe. He is the Founder and Principal of The British School of Excellence, the only etiquette training provider in the world to be accredited by four internationally recognised organisations. He brings his outstanding interpersonal and motivational skills to every course he runs and effortlessly puts people at ease with his charismatic approach.
By the time you finish this course, you’ll be able to confidently conduct business with your Chinese partners. You will be skilled at building strong business relationships in China and navigating social situations with ease. This knowledge will help you foster successful collaborations with Chinese partners, ultimately contributing to your organisation’s success in the global marketplace.
The course overview includes:
Gain an understanding of Chinese traditions and customs
How to politely address colleagues and superiors
Tools to help you communicate respectfully
Find it easy to dress appropriately for meetings
Learn how to give suitable gifts and which colours, numbers and words to avoid!
Implement non-verbal communication cues without causing offence
Examine how Chinese culture effects the way they conduct business
Avoid making a toast the wrong way
And as always, it’s 100% practical, and with no technical jargon
If you are ready to learn about Chinese culture and etiquette so you can build rewarding personal relationships this course is for you!