
Explore how to excel in today’s changing business environment by mastering English communication for meetings, cross-cultural communication, cultural intelligence, and leadership in hybrid and virtual settings.
Identify your English needs, evaluate your skills across reading, writing, speaking, and listening, and set actionable goals to achieve professional proficiency and confident communication.
Develop cultural intelligence by recognizing biases, building cultural knowledge, and enhancing cross-cultural skills, empathy, perceptual acuity, adaptability, and cultural mindfulness to improve intercultural communication.
Develop cultural intelligence by examining authority and decision-making in meetings, from hierarchical to egalitarian and from top down to consensual, and adapt by observing others and clarifying participation.
Learn cultural intelligence in global leadership through Claudia’s cross-cultural experiences in Mexico and Sweden, with practical tips for communication, avoiding assumptions, and navigating flat versus hierarchical work cultures.
Explore ethnocentrism, language barriers, and conflicting values in cross-cultural meetings, and learn explicit, inclusive strategies: rephrase, summarize, and check understanding to foster clear participation.
Explore how meetings evolved from in-person to virtual and hybrid, addressing Zoom fatigue and juntitis, and leverage chat, translation, and collaborative tools for effective, inclusive meetings.
Explain how to lead modern meetings across in person, virtual, and hybrid formats through pre, during, and post stages, focusing on purpose, stakeholders, agendas, roles, and follow-ups.
Learn proven approaches for running international, mostly virtual meetings using Zoom and Teams, including clear agendas, interactive participation, and concise 30-45 minute sessions to improve cross-cultural communication in English.
Apply cross-cultural communication strategies to troubleshoot real-world meetings. Practice resolving issues such as noise, competing speakers, accents, ethnocentrism, and time-constrained brainstorming using guided scenarios.
Explore six types of international business English meetings—status updates, planning, innovation, problem solving, decision making, and team building—and learn goals, roles, best practices, and language for efficient meetings.
Master status update meetings by keeping updates brief and to the point, sharing what's done, what's planned, blockers, and dependencies, while enforcing time limits and preparation ahead of time.
Capture a concise daily stand-up status update where three team members share highlights, blockers, and next steps within a three minute per person limit.
This course explains planning and strategy meetings, including setting objectives and OKRs, allocating tasks and deadlines, and using project management tools to create actionable launch plans.
Plan the English for CEOs launch by November 13 with marketing, sales, operations, and academics to attract at least 50 students; create brochures, an e-book, and social campaigns.
Learn to run engaging innovation meetings by defining the problem, assembling multidisciplinary teams, brainstorming with sticky notes or Miro, and selecting high-value, low-cost solutions.
Team analyzes homepage improvements for international business English courses, targeting students and companies, and proposes a student-focused layout with video testimonials, bios, and a searchable course catalog.
Problem-solving meetings address emergency situations to quickly resolve serious issues by identifying root causes and stakeholders, then brainstorming short-, medium-, and long-term solutions followed by planning with honest, transparent language.
cross-functional teams in an international business english meeting analyze a client outreach failure, identify root causes in emails and contact details, and propose short-term remedies plus long-term process improvements.
Learn how decision making meetings foster collaboration by inviting key stakeholders and experts to compare options, summarize insights, and empower the final decision with a concise executive summary.
Compare outsourcing HR with an external firm against building an in-house team, weighing costs, timelines, KPIs, and metrics to guide Sabrina's decision.
Explore how team-building meetings foster rapport, community, and communication through fun icebreakers, educational components, and a space for small talk and soft-skill practice.
Explore team-building dynamics through mindfulness techniques and a breathing exercise to ease burnout, then join a happy hour with breakout rooms that welcome a new teammate and strengthen work relationships.
Practice the full meeting process from invitation to follow-up, drafting emails, invitations, agendas, opening and closing speeches, and post-meeting summaries.
Master international business English meetings by developing cultural intelligence and cross-cultural communication. Explore six common meeting types with definitions, advantages, disadvantages, roles, useful expressions, and best practices, including scenarios.
For many non-native English speakers, working in a global environment can provoke anxiety and uncertainty when adjusting to the language and social norms within a different culture.
This course will provide you the skills and practical steps to learn how to:
· Assess and improve your English skills
· Work in cross-cultural environments
· Build your cultural intelligence
· Resolve common intercultural communication barriers
· Prepare for and practice different meeting scenarios and strategies
We will discuss how to prepare for modern-day meetings and the various communication strategies and formats that they require. Starting with six basic meeting types (Strategy meetings, Innovation meetings, Problem-Solving meetings, Decision-Making meetings, Team Building meetings, Status Update meetings), we will give live examples of real meetings, as well as demonstrations and scenarios to test your listening comprehension.
Finally, we will hear from global employees, to learn first-hand about different meeting cultures across top international companies. Throughout this course, you will have the opportunity to solve practical challenges by applying the tips and strategies covered.
The goal of this course is to inspire and equip you to confidently engage in and lead your own meetings in English. We believe that going through the practical expectations of everyday business will get you there!