
What a project actually is and the four stages every project passes through
What project management is and how it delivers results
The role of the project manager and the main challenges in the job
Overview of the PMBOK 7 principles and performance domains
Practical application of the principles to the project manager's role
Collecting ideas and building the business case
Developing the project charter and preparing documentation
Cost-benefit analysis and selecting the project to implement
Integrating stewardship, ethics and stakeholder interests
Building a business case through the lens of the PMBOK 7 domains
Who your project stakeholders are and how to compile the full list
Prioritising stakeholders and assessing their influence and interests
Ways of engaging different stakeholder groups
Applying the Stakeholders performance domain
Analysing and planning engagement based on PMBOK 7 principles
Establishing the need for the project and defining start and end points
Defining project boundaries and documenting assumptions
Basics of the development approach, life cycle and delivery domain
Setting boundaries and expectations through systems thinking
Breaking the project into parts and labelling them
Describing the project plan as a diagram
Identifying risks and planning time
Network diagram for time planning
Integrating the planning and measurement domains
Time planning methods and determining activity durations
Displaying the schedule and building a Gantt chart
Identifying project participants and using a human resources matrix
Applying the Team performance domain
Time and resource planning based on PMBOK 7 principles
Project cost, budget and the different types of project costs
The three stages of a project budget
Identifying risk factors, assessing and managing risks
Covering the measurement and uncertainty domains
Risk management and budgeting within a systems approach
Building the project structure and working in a matrix environment
Defining roles and responsibilities of team members
Allocating tasks and kicking off team work
Applying the leadership and teamwork principles
Forming and managing the team within the Team domain
Project control and the system for reporting progress
Monitoring expenses and handling deviations
Communicating progress and preparing the project report
Running project meetings and working with the communications plan
Control and monitoring practices based on PMBOK 7 principles
Planning project closure and handling administrative matters
Surveying the project results
Integrating all PMBOK 7 principles and domains at closure
Closure procedures reflecting a holistic approach
The analyst as a translator of business value into solutions
Problem versus solution mindset and telling a symptom from a problem
Formulating a business problem statement
Value-driven analysis: KPIs, metrics and business results
The Problem → Goal → Constraint → Metric framework
Stakeholder mapping and influence analysis
Elicitation techniques and asking the business the right questions
Working with conflicting requirements
Prioritisation by value versus effort
Types of requirements: business, functional and non-functional
User stories: structure, examples and anti-patterns
Acceptance criteria in the Given–When–Then format
Use cases, and BRD, SRS and PRD documents in practice
Definition of Ready for analysis
What a business process means for an analyst
The AS-IS and TO-BE approach
BPMN: the minimum necessary set of elements
Finding bottlenecks and waste, and linking processes to requirements
How to propose improvements rather than just diagrams
System context diagram and functional decomposition
User flows, scenarios, data objects and business rules
Non-functional requirements: performance, security and SLA
Traceability between requirements, processes and solutions
The analyst in Agile, Scrum and Waterfall
Working with the backlog and with changing requirements
Change requests and impact analysis
Managing scope and expectations, and typical mistakes on projects
How to defend requirements in front of both business and IT
The importance of communication with employees
How communications help the business
Conducting a communications audit of the company
Conducting an employee survey on communications
Problem solving through communication
Helping management deliver its agenda
How to influence employee behaviour through communication
Analysis: do you actually know your audience?
Segmenting people into groups and building personas
Where to get the data from
Generating messages and creating a communication design
A template for an effective message
Choice of communication channels and building the mix
How to get and hold attention
Working with managers as a communication channel
Training managers in communications
Building the right communication process
Managing change through communication
How to change behaviour and how to communicate bad news
Communicating corporate culture
Why evaluation is needed
Internal communication KPIs
Gathering the information for evaluation
Preparing the report for management
• How facilitation relates to decision making in the company
• Basic principles of facilitation and the role of the facilitator
• What facilitation is used for
• The single most important facilitator skill
• The main preparation stages
• Formulating the goal of the session
• Selecting the participants
• How to open a facilitation session
• Keeping participants focused and managing the group
• How to take notes during facilitation
• Gathering information and generating ideas
• Choosing priorities as a group
• Summing up the session
• Assigning owners for the agreed actions
• Evaluating the facilitation
• Dealing with force majeure and difficult participants
• How to make decisions as a group
• How to maintain the atmosphere in the room
• Exercises for facilitation
• How to estimate timing and build the agenda
• How to facilitate online
• Facilitating large meetings
• Working with an international team
This course contains the use of artificial intelligence.
Projects rarely fail because the plan was wrong. They fail because the people around the plan were never truly on board.
You build a schedule, you send the status report, you hold the meeting. And still the finance director blocks the budget at the last minute, the department head quietly withdraws his team, and the sponsor changes priorities in week six. Every month you spend more energy chasing agreement than doing the actual work, and every reversal costs you weeks you will never recover.
This course changes where your effort goes. You stop reacting to stakeholders and start managing them deliberately: you know who matters before the project starts, you know what each of them needs, you run meetings that end in decisions rather than in another meeting, and you handle disagreement while it is still a conversation and not yet a conflict. Managers who can do this move into programme and portfolio roles, because organisations pay for people who can align others, not for people who can fill in a Gantt chart.
Your instructor: Mike, the number one HR instructor on Udemy, with more than 1.6 million course enrolments and over 150,000 professionals trained. Holder of PHRi and SHRM-CP certifications and HRCI representative in more than 10 countries. Built the people function of the unicorn Preply and worked at Wargaming, Alfa-Bank and iDeals, where stakeholder alignment across countries and functions was the daily job.
The course moves in a deliberate order. You begin inside the project management discipline itself, learning the PMBOK 7 view of stakeholders, scope, planning and control. You then take the business analyst's toolkit and learn to convert what stakeholders say into requirements nobody can argue with later. Next you build the communication layer: audience segments, message design, channel mix and a way to prove that engagement is actually working. From there you move into the room itself and learn facilitation — how to open a session, generate ideas, reach a decision and assign owners. Because most serious projects now cross borders, you study how culture changes feedback, negotiation, leadership, decision making and attitudes to time. The final part deals with what happens when alignment breaks: the psychology of conflict, escalation patterns, prevention and mediation.
What is included:
Lifetime access to all course materials
Active instructor support in the Q&A section
Udemy Certificate of Completion
Practical assignments and real business cases
A section with additional courses, tools and resources
Every month you postpone this is another project where you find out too late who was against you. Your competitors for the next senior role are learning to manage stakeholders right now, and course prices only move in one direction. Enrol now and start the first lesson today.