
Diversity and inclusion: two terms whose relevance is slowly gaining ground in the arts and culture sector. But how does a person's disability affect a museum visit? How can the goal of "a museum for all" come closer to reality? In her professional capacity, Annalena Knors strongly advises focusing on the audience and seeking dialogue with them. The museum consultant explains exactly what this means - and how a visit to a museum can be an enjoyable and sensual experience for every visitor.
What exactly is accessibility? What does it mean in the arts and culture sector? Michael Gerr talks about the UN human right of a person with disabilities not only to have access to cultural institutions, but also to be able to develop their own creative and intellectual potential. As he points out, ultimately everyone benefits from a barrier-free environment. The implementation of inclusive measures and the search for effective solutions are relevant to all parties. After all, it is the barriers that hinder.
Do you talk in stereotypes? If the answer to this question is "I'm not sure" (or even "yes"), get a crash course in sensitive and stereotype-free (figurative) language in this video by Judyta Smykowski and Andi Weiland from the non-profit association Sozialhelden e.V.. How do you correctly address a person with a particular disability? Which realistic images of people with disabilities should ideally be used on websites, in print and online media? And which wordings should clearly be eliminated once and for all?
Nowadays, having to be on site for a ticket purchase, a simple registration or a quick booking, or always having to ask someone for help, is ineffective, inconvenient and often impossible. But this is exactly the problem people with disabilities are still facing. Marie Lampe and Holger Dieterich are part of the non-profit association Sozialhelden e.V. and share their expertise in this video. They use practical tips and helpful examples to explain how a website or digital content can be made barrier-free – and thus accessible to as many people as possible.
The basics of accessibility in the context of public relations and museum management
A visit to a museum or gallery can be enriching and stimulating and needs to be an accessible experience for all people. In the four videos of this course, six experts from the field of art and inclusion give an introduction to the concept of inclusion, the importance of accessibility in digital space, stereotypical (visual) language and the identification of barriers. The combination of professional knowledge and private experience provides a good insight into the role of inclusion in the arts and culture sector.
The tutorial offers a basic understanding of inclusion in the museum sector. The tutors have a disability themselves and/or are intensely studying different ways of providing barrier-free access and participation in art institutions. You can learn from the expertise and the personal stories in order to improve your own handling of and communication with people with disabilities.
The course will...
introduce you to basic definitions and important concepts of inclusion
inform you about the arts and culture-related rights of people with disabilities
teach you about the barriers that are common in this sector
guide you step by step through the process of online ticket purchase with an expert who is herself blind
With...
Annalena Knors, Corporate Inclusion
Michael Gerr, consultant and speaker for human rights-based disability policy
Judyta Smykowski & Andi Weiland, Sozialhelden e.V. ("social heroes")
Marie Lampe & Holger Dieterich, Sozialhelden e.V. ("social heroes")
The course is in German spoken language with English subtitles.
The video course is not barrier-free. A transcript of the videos as accessible PDFs can be found on the project homepage.