
Hi everyone and welcome to my course. I wanted to take this time to introduce myself and my approach to teaching.
Learn what we will cover in the course and how you can use the knowledge. I like to provide actionable and practical knowledge to my students to use and real life.
Go ahead and signup for an account with the cloud phone system to start making calls into it. I have an included link in the course resources to create an account and get a free credit to use as of the time this course was created.
Once you login to your account you will need to add at least $15 USD to get started using it for this course.
Learn how to order phone numbers. This lesson is going to focus on how to get a USA based phone number to start testing with but you can get phone numbers from all over the world but it will likely require extra time and proof of residency.
Configure inbound calls to route to a voice mailbox and be able to leave a message. Also see how you can configure voicemail to email.
Learn what a Google Voice account is and how to use it. Keep in mind this might have limitations depending on what country you live in. You will need to explore those country by country cases on your own.
Create your first auto attendant menu to answer inbound phone calls allowing callers to select menu options using digits from the dialpad.
Add a SIP extension to the phone system so you can add a softphone or physical phone. These phones are how you will receive inbound phone calls on the phone system.
Create an account for the softphone software and then download the software.
Install the softphone software so you can then make test calls.
Modify the auto attendant menu to add an option for routing calls directly to the softphone extension. The example shows you how to get live phone calls to a person.
Add an after hours menu to handle calls differently when it is overnight or outside of the window you want to get phone calls. Configure the time of day routing to have a business hours schedule.
Sign up for your new account to create the phone system on.
Unlock the power of cloud-based phone systems with this comprehensive course designed for everyone. Whether you're a complete beginner, a non-technical individual, or a seasoned tech professional. Learn how to create and configure a professional-grade phone system that can elevate your personal or business communication.
In this hands-on course, you’ll discover how to:
Set Up Local & Toll-Free Numbers: Order and configure phone numbers for a professional presence.
Route Calls Efficiently: Build call flows that ensure inbound calls are directed to the right person or group.
Create Auto Attendant Menus: Design professional greetings and menu options to provide a seamless caller experience.
Configure SIP Phones: Set up softphones and popular devices like Yealink and Poly phones for optimal performance.
Expand Globally: Implement solutions suitable for North America and many international locations.
Whether you want a professional alternative to a personal cell phone number, or you’re looking to start a business selling phone systems to other businesses, this course provides everything you need.
Through practical, step-by-step examples, you’ll gain the skills to design, configure, and manage a modern cloud phone system. Join today and take the first step toward transforming your communication solutions!
Who This Course Is For:
Entrepreneurs and small business owners
Beginners with no prior technical experience
Tech-savvy individuals seeking to expand their skillset
Anyone looking to start a business selling phone systems
No prior knowledge required, just a willingness to learn!