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Increasing Emotional Intelligence
Rating: 4.3 out of 5(55 ratings)
10,631 students

Increasing Emotional Intelligence

Developing Emotional Intelligence Program (Course 4 of 5)
Last updated 11/2025
English

What you'll learn

  • Recognize the importance of increasing emotional intelligence to success.
  • Identify the characteristics of emotional and intellectual intelligence.
  • Apply constructive thinking to experiences.
  • Differentiate between the characteristics of the rational and experiential minds.
  • Recognize the benefits of constructive thinking.
  • Identify the characteristics of how high achievers think.
  • Identify the ways to apply constructive thinking at work.
  • Identify how thought processes produce emotions.
  • Recognize the value of understanding where emotional intelligence comes from.
  • Identify the reasons that belief systems develop.
  • Identify ways that constructive thinking changes.
  • Select coping skills often displayed by those who survive deprived environments.
  • Recognize the value of improving emotional intelligence.
  • Sequence the chain of events that takes place between an event and a behavioral response.
  • Identify the key areas of appraisal in judging the constructiveness or destructiveness of a reaction.
  • Identify the three approaches for improving constructive thinking.

Course content

1 section39 lectures3h 11m total length
  • Course Overview1:39

    In this course, you'll gain the skills needed to increase your emotional intelligence.

  • Effective Learning7:04

    Effective Learning

  • Course Choice, Skill Development and Prior Knowledge
  • FAQs1:02

    FAQs

  • Program Overview7:03

    Developing Emotional Intelligence Program, includes 5 sections also presented as individual courses for your convenience:

    · Defining Emotional Intelligence,

    · Emotional Intelligence in the Workplace,

    · Emotional Intelligence and Teamwork,

    · Increasing Emotional Intelligence, and

    · Emotionally Intelligent Leadership.

  • Emotional and Intellectual Intelligence5:17

    After completing this topic, you should be able to recognize the importance of increasing emotional intelligence to success.

  • Exploring Emotional Intelligence and Intellect10:03

    After completing this topic, you should be able to identify the characteristics of emotional and intellectual intelligence.

  • The Two Types of Intelligence2:15

    The Two Types of Intelligence

  • The Science of Better Learning5:14

    The Science of Better Learning

  • Constructive Thinking11:21

    After completing this topic, you should be able to apply constructive thinking to experiences.

  • Destructive and Constructive Thinking1:54

    Destructive and Constructive Thinking

  • How the Experiential Mind Thinks10:06

    After completing this topic, you should be able to differentiate between the characteristics of the rational and experiential minds.

  • The Rational and Experiential Minds1:55

    The Rational and Experiential Minds

  • Using Emotional Intelligence at Work1:22

    After completing this topic, you should be able to recognize the benefits of constructive thinking.

  • How High Achievers Think9:21

    After completing this topic, you should be able to identify the characteristics of how high achievers think.

  • High Achievers1:29

    High Achievers

  • Applying Constructive Thinking at Work8:22

    After completing this topic, you should be able to identify the ways to apply constructive thinking at work.

  • Constructive Thinking1:27

    Constructive Thinking

  • Constructive Thinking and Emotions11:51

    After completing this topic, you should be able to identify how thought processes produce emotions.

  • Understanding how Emotions are Produced2:41

    Understanding how Emotions are Produced

  • The Source of Emotional Intelligence3:39

    After completing this topic, you should be able to recognize the value of understanding where emotional intelligence comes from.

  • Concepts, Insights and Inquiries
  • Belief Systems7:38

    After completing this topic, you should be able to identify the reasons that belief systems develop.

  • Understanding Belief Systems1:29

    Understanding Belief Systems

  • How Constructive Thinking Changes with Age7:54

    After completing this topic, you should be able to identify ways that constructive thinking changes.

  • Constructive Thinking Changes and Age1:22

    Constructive Thinking Changes and Age

  • Life Experiences and Constructive Thinking8:52

    After completing this topic, you should be able to select coping skills often displayed by those who survive deprived environments.

  • The Characteristics of "Survivors"1:31

    The Characteristics of "Survivors"

  • Improving Your Emotional Intelligence1:13

    After completing this topic, you should be able to recognize the value of improving emotional intelligence.

  • Awareness of the Experiential Self8:27

    After completing this topic, you should be able to sequence the chain of events that takes place between an event and a behavioral response.

  • The Experiential Self2:03

    The Experiential Self

  • Evaluating Your Experiential Self12:02

    After completing this topic, you should be able to identify the key areas of appraisal in judging the constructiveness or destructiveness of a reaction.

  • Your Experiential Self2:50

    Your Experiential Self

  • Training Your Experiential Mind7:54

    After completing this topic, you should be able to identify the three approaches for improving constructive thinking.

  • Training Your Mind1:46

    Training Your  Mind

  • Evaluating Your Thought Processes0:16

    Use this to evaluate your interpretations, follow-up interpretations, and reactions to a given situation.

  • Changing Your Interpretations0:24

    Use this to begin the process of changing your emotional reactions.

  • Reframing Experiences0:19

    Use this to help you reframe experiences in a positive light.

  • Understanding Your Interpretations0:37

    Use this to discover the interpretations you make and how these connotations affect your emotions. For each of the following situations, what emotion(s) would you experience? What interpretations might cause these emotions? An example is provided.

  • Practical Activity: Emotional Responses
  • Increasing Emotional Intelligence
  • Increasing Emotional Intelligence
  • Increasing Emotional Intelligence1:40

    In this course, you'll gain the skills needed to increase your emotional intelligence.

  • Takeaways, Practical Applications and Endorsements
  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special prerequisites for this course.

Description

The Increasing Emotional Intelligence course is the fourth of five included in the Developing Emotional Intelligence Program, also presented as individual courses for your convenience.

You’ll learn by doing. Short video lessons are paired with self-assessments, reflection prompts, and real-world scenarios so you can practice skills like identifying emotional triggers, reframing unhelpful thoughts, and communicating needs with clarity. You’ll also get practical tools—checklists, conversation scripts, and micro-exercises—to help you translate insight into daily habits that actually stick.

This course is ideal for individual contributors, managers, and customer-facing professionals who want to handle tough conversations, navigate change with resilience, reduce burnout, and build trust on their teams. By the end, you’ll walk away with a personal action plan for boosting empathy, influence, and collaboration—starting on day one.

Are the most successful people "intellectuals"? Or do they have a different kind of brainpower that helps them excel in the workplace? How can you increase your "people smarts"?

First, you'll need a strong understanding of emotional intelligence. Then, you will need to understand how and what you need to improve.

In this course, you'll examine:

  • how emotional and intellectual intelligence differ,

  • why emotional intelligence matters at work,

  • where emotional intelligence comes from, and

  • how to improve your emotional intelligence.

In today's workplace, you need emotional intelligence to get along with others. The "stars" around you outshine others because of their ability to use their emotions effectively.

Most people believe that emotions are automatic responses over which they have no control. Actually, emotions are determined by what you think.

There are concrete techniques to help you gain control of your feelings. In this course, you'll gain the skills needed to increase your emotional intelligence.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:

  • Managers, supervisors and team leaders will benefit from this course.