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Navigating Inclusive Language in the Workplace
Rating: 5.0 out of 5(25 ratings)
53 students

Navigating Inclusive Language in the Workplace

How to speak about people's identities across dimensions like physical condition, race, sexuality, and abilities.
Created byAnne Parmeter
Last updated 4/2026
English

What you'll learn

  • Understand a framework to assess how to speak about people's identities and conditions, like gender, race, and ability.
  • Apply best practices in word choice when talking with and about other people.
  • Evaluate language choices in the media for bias.
  • Examine how your own bias shows up when speaking about groups of people.

Course content

5 sections • 10 lectures • 1h 0m total length

  • Introduction2:02

    Use accurate terminology and current pronoun guidance to reinforce credibility, respect, and equity in workplace communication while practicing integrity and avoiding euphemisms.

  • Calling People In5:34

    Practice calling in to include people in conversations about language, reduce bias through exposure, and embrace empathy, curiosity, and forgiveness as growth toward a more inclusive workplace.

Requirements

  • No experience needed, less common terms are defined.

Description

This course draws on best practices from language guides across industries to help you examine and refine your word choices when speaking to and about others. We'll walk through a practical framework for assessing your communication, ensuring your language is accurate, respectful, and aligned with the preferences of the people you’re addressing.


Together, we’ll explore key dimensions of identity—including race, gender, sexual identity, ability, and physical condition—while considering when “people-first” versus “identity-first” language is most appropriate. You’ll learn strategies for initiating respectful conversations about how others wish to be described, as well as approaches for repairing relationships when missteps occur.


Word choice in the media can be intentionally misleading and biased, so it's important to be able to recognize when euphemisms and deficit-based words are being used to craft a particular narrative. We'll look at ways to use neutral language that avoids placing blame on those who have been the recipients of harm, and rather citing systemic awareness.


A central theme of this course is recognizing how bias, assumptions, and limited exposure can shape the language we use. By increasing exposure to identities and experiences of people less familiar to ourselves, we’ll strengthen our ability to communicate with clarity, respect, and inclusivity. We'll share ways to broaden your media diet and increase the breadth of voices and ideas in your social circles and workplaces.



Who this course is for:

  • This course is for anyone who wants to communicate with and about people who are from a different culture, race, gender identity, or background.

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