
Inclusion is a good product strategy that expands your market by designing for diverse users. It unlocks underserved segments and improves the core experience through edge design.
Discover the core principles of inclusive design for product managers, including human diversity, one-to-many solutions, user collaboration, flexibility and choice, iterative testing, equity, and sensitivity to local context.
Explore the seven dimensions of diversity: disability, age, language, gender and identity, culture, socio economics access, and temporary context—and apply inclusive product strategies like accessibility, language support, and offline access.
Leverage artificial intelligence to run smarter accessibility checks, automatically generate alt text, captions, and translations, and turn real user feedback into design improvements for inclusive products.
Explore how AI and generative AI enable inclusive adaptive experiences that respond to user context, from keyboard navigation and screen readers to text size and voice input.
Embed inclusion across the entire product development lifecycle, from research to launch and iteration, by practicing inclusive user research, diverse personas, and accessible design.
If you are a product manager committed to creating impactful products that resonate with all users, have you ever paused to wonder— "Who am I unintentionally excluding?" Do you want your product to succeed not just in the mainstream market but across diverse cultures, abilities, and communities worldwide?
Inclusive Product Development & Design for Product Managers is designed specifically for you, empowering you to build products that are accessible, usable, and welcoming for everyone. Through engaging video lectures, real-world case studies, and interactive quizzes, you'll learn to embed inclusion into every phase of your product lifecycle.
In this course, you will:
Master core principles of inclusive design and development.
Develop inclusive user personas and scenarios to guide product decisions.
Implement accessible design and development practices, including cutting-edge AI and Generative AI tools.
Evaluate global perspectives and diverse user needs.
Recognize and proactively avoid common pitfalls and failures caused by exclusion.
Integrate DEI (Diversity, Equity, Inclusion) collaboration techniques into your user research process.
Apply proven tools and frameworks that make inclusive product creation seamless.
Inclusive design isn't just ethically essential—it's also smart product strategy. Products designed inclusively have broader reach, better customer satisfaction, and increased market potential. Throughout the course, you'll engage in activities such as crafting inclusive personas, analyzing real-world product failures, and exploring case studies, like understanding universal design insights from a Japanese washroom.
This course stands apart through its practical approach—combining foundational theory with actionable strategies and current industry tools to ensure your products serve everyone, everywhere. Learn from an experienced product leader who has guided global teams to build inclusive, successful products, and bring these proven strategies back to your organization.
Enroll today and start creating products that truly include and empower every user.