Inclusive Internal Communications | A Practitioner's Course

Internal communications has emerged as a strategic function critical to organizational success. This comprehensive course, based on the acclaimed book - Inclusive Internal Communications by Dr. Aniisu K Verghese (IABC APAC Communicator of the Year 2022, 3X author, speaker and coach), will transform how you approach employee experience, brand advocacy, leadership communication, and organizational culture. Inclusion in the context of internal communications is about appreciating the evolving role of staff as partners and not just a stakeholder whom you consult when you feel like it. It is about listening intently to their needs, being in their shoes, and involving them to continually improve their experiences. All employees, are communicators and it is the role of the internal communications team or for that matter, corporate communications or marketing teams to tap into the potential and creativity that exists within – not just for crowdsourcing, but also for problem-solving and sense-making.

What You'll Learn:

This course takes you from foundational concepts to advanced strategic implementation of inclusive internal communication, covering:

• The evolution and strategic importance of internal communications

• Building credible leadership communication and executive presence

• Leveraging digital technologies and enterprise social networks

• Managing change, crisis communications, and difficult messages

• Creating storytelling cultures that inspire action

• Driving exceptional employee experience

• Measuring impact and demonstrating ROI

• Preparing for the future of work

Why This Course?

Unlike generic communication courses, this program is:

• Research-Based: Grounded in global studies and best practices

• Practitioner-Proven: Features real-world examples and case studies

• Actionable: Includes templates, frameworks, and tools you can implement immediately

• Future-Focused: Addresses hybrid work, AI, and emerging trends

• Inclusive: Emphasizes employee involvement and co-creation

Who Should Take This Course:

• Internal Communications Professionals (entry to senior level)

• HR and Employee Experience Leaders

• Corporate Communications Managers

• Change Management Practitioners

• Business Leaders and Executives

• PR and Marketing Professionals transitioning to IC

• Students pursuing communications careers

Course Requirements:

• No prior internal communications experience required

• Basic understanding of workplace communications helpful

• Willingness to apply concepts in your organization

• Access to presentation software for completing assignments

What You'll Get:

• 3+ hours of video content across 12 comprehensive modules

• 10+ downloadable resources (templates, checklists, frameworks)

• Real-world case studies and expert interviews

• Practical assignments and quizzes

• Access to course updates