Meeting Facilitation Skills for Leaders of Diverse Teams
What you'll learn
- How to be an inclusive meeting facilitator of a diverse team
- The roles, responsibilities, and mindset of an inclusive facilitator
- How to create trust in your team and ensure a collaborative, safe, and supportive environment, which allows everyone to bring their full self and engage
- How to develop a common understanding of norms of behavior during your meetings (with community agreements or ground rules)
- How to handle difficult situations like high emotions, people who dominate discussions, people who don’t participate, and microaggressions.
- How to ensure that people come to the discussion prepared with the right information and mindset.
- How to facilitate consultative dialogue where ego is not in the room
- Skills to help you facilitate problem solving exercises using tools like brainstorming, SWOT analysis, pareto diagrams, and mindmapping
- How to facilitate a virtual meetings as well as in person
- How to avoid common facilitation mistakes
- How to effectively facilitate before the meeting, during the meeting, and after the meeting
- An interest in being an inclusive facilitator or participating in a well-facilitated meeting
Numerous studies have proven that the most successful companies harness the collective wisdom of diverse teams. Your company’s value is the sum total of the decisions it makes and executes. Developing the skills needed to be an inclusive and efficient facilitator is critical for leaders and managers who want to ensure that all voices are heard, diverse perspectives are valued, efficient meetings are run, and high-quality decisions are made.
This course will give you practical skills, tactics, and tools to be an inclusive and efficient facilitator. You will learn how to handle tough situations and you will receive a clear roadmap for what to do before a meeting, during a meeting, and after a meeting. You will receive templates, checklists, and reference materials, along with exercises and quizzes to support your learning journey.
The sections of the course include:
Understanding key facilitation concepts
The importance of your role as a facilitator
Normal group formation dynamics
A facilitator’s mindset
A facilitator’s responsibilities
How to facilitate before the meeting
Getting the right people there
Defining the purpose and desired outcome
Defining roles and responsibilities
Setting and sending a clear agenda
Sending advance information needed for consultation
Prepping others to be successful in their roles
How to facilitate during the meeting
How the group will work together
Structure of the meeting
Issues for discussion and decision
Mindset for participatory consultation
Ways to get to consensus
Ways to achieve consent
How to facilitate after the meeting
Techniques for giving and receiving feedback
How to facilitate tough situations
Layli Miller-Muro has was CEO of a highly diverse organization for 20 years. Recognized for its sound management practices and inclusive consultative decision-making processes, under her leadership, the organization won the Washington Post Award for Management Excellence. She was named as one of Goldman Sachs's Top 100 Most Intriguing Entrepreneurs and Newsweek Magazine's 150 Most Fearless Women in the World. Layli is an author and frequent lecturer. Currently, she is a consultant helping purpose-driven corporations and leaders operationalize their values.
Who this course is for:
- This course is for anyone who works with others who have a diversity of opinions or backgrounds and is interested in growing their skills to facilitate efficient and inclusive discussions and decisions.
Layli Miller-Muro is a social impact consultant, advisor, trainer, and keynote speaker. She has over 25 years of experience as a corporate attorney for one of the top law firms in the world (Arnold & Porter), a government attorney at the U.S. Department of Justice, and as a human rights advocate for one of the most influential non-profit organizations in the U.S. She is currently a consultant and expert advisor for leaders and organizations to help them operationalize their values. She also serves as a corporate and philanthropic board member of several entities.
Layli founded and served as the Chief Executive Officer of the Tahirih Justice Center for over 20 years. Tahirih is a non-profit organization dedicated to protecting immigrant women, girls, and other survivors from human rights abuses. Since 2001, she led the organization in its service to over 31,000 women and girls, growing it from a staff of 6 to over 100, and expanding its offices to San Francisco, Houston, Atlanta, and Baltimore in addition to the Washington, DC area with over $24M in total revenue.
In recognition of its sound management and innovative programs, under Layli’s leadership, Tahirih won the Washington Post Award for Management Excellence and its innovative use of pro bono attorneys to quintuple its resources was featured in the Stanford Social Innovation Review. Layli was included in Goldman Sachs's inaugural list of the Top 100 Most Innovative Entrepreneurs and named by Newsweek Magazine as one of the 150 Most Fearless Women in the World.
She has appeared in numerous news outlets including CNN, Fox News, NPR, PBS, the New York Times, and the Washington Post. She is a frequent lecturer and has given speeches at the United Nations; Women of the World Summit; TEDx; and other venues including academic, corporate, and community settings.
Layli graduated Phi Beta Kappa from Agnes Scott College; earned her J.D. and M.A. (in International Relations) from American University; was awarded an Honorary Doctorate from Northern Illinois University, and has received Executive Education Certificates in Non-profit Management from Harvard University and Stanford University. She holds a certificate in ESG and Sustainable Capitalism from Berkeley Law School.