
Learn how inbound sales uses customer relationship management to personalize outreach, nurture prospects, and reduce churn by guiding them through awareness to purchase with metrics, tools, and accountability.
Explain the buyer's journey from awareness to consideration, evaluation, and purchase, and show how to optimize each stage with content, research, nurturing, and CRM-driven tactics to boost revenue.
Define the ideal buyer profile to drive inbound sales campaigns through buyer personas and segmentation. Use surveys, analytics, and feedback to tailor content and offers for online and offline channels.
Inbound marketing cannot exist without content; deliver valuable content and entertainment to attract, educate, and persuade prospects to choose your brand.
Generate inbound leads for sales with high converting landing pages. Pair marketing and sales to attract, qualify, and nurture prospects using e-books, blog posts, emails, social media, and marketing automation.
Learn how marketing automation and email campaigns drive lead generation and revenue by aligning sales and marketing, leveraging CRM data, and using drip campaigns and segmentation to nurture leads.
Learn how to move leads from marketing qualified to sales, define marketing versus sales leads, and establish a smooth handoff and open communication to convert prospects into opportunities.
Learn to sell via email with one-to-one messages and content-driven mass emails. Explore why buyers prefer email, use relevant questions, personalization, and tracking to build value and trust.
Discover how loyalty programs build long-term customer relationships and repeat purchases through points, tiers, partnerships, gamification, and CRM-driven rewards.
Are you struggling to make sense of sales and marketing tactics to make more revenue? Want to hook prospects and create a complete customer experience?
In this certified course, you’ll learn how to:
This course is a part of the GetResponse Digital Certification Program. If you'd like to learn more and get certified as a professional in Inbound Sales, visit our website.
Meet your teachers:
Abby Hehemann is Product Marketing Manager for GetResponse. She focuses on the inbound marketing communication of the GetResponse tools, always finding new ways for GetResponse to help online marketers achieve their goals.
Jamie Turner is an internationally recognized author, speaker, and TV news contributor who has helped The Coca-Cola Company, AT&T, CNN, and other global brands tackle complex business problems.
Justyna Bakker-Rakowska is Email Marketing and Communications Manager for GetResponse. Her goal is to provide hands-on email and marketing automation best practices, tips, and ideas to fellow GetResponse users.
Michael Leszczynski is Content Marketing Manager for GetResponse. His main mission is to provide valuable educational content for marketers – those just starting out as well as already rocking in the online world.
Rachel Gray is Business Development Executive for GetResponse with 10 years of experience in both B2B and B2C sales. At GetResponse Rachel works with potential customers to solve their email marketing challenges, such as improving deliverability, engagement, and ROI.
Sezgin Hergul is Product Marketing Specialist for GetResponse. He's responsible for building connections between customers and the product. He's passionate about lifecycle marketing, product management, content and growth marketing.
Shelley Jezewska is Social Media Specialist for GetResponse. When she isn't browsing the web for the latest social media trends, she's focusing on creating content that customers will enjoy and can use to succeed.