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Inappropriate Behavior in the Workplace
Rating: 4.4 out of 5(64 ratings)
119 students

Inappropriate Behavior in the Workplace

The Importance of Professional Etiquette and Behavior In The Workplace
Created bySteve Wilmes
Last updated 2/2024
English
English [Auto],

What you'll learn

  • Learn the importance of maintaining professionalism in the workplace
  • Learn what proper behaviors are paramount when working in a professional workplace environment
  • Understand the value of respecting boundaries in the workplace
  • Learn how improper workplace behaviors, such as poor interpersonal etiquette, nicknames, jokes, and gossiping, can lead to a hostile work environment
  • Understand the value of proper communication in the workplace, including phone calls, emails, and texting
  • Learn proper behaviors for online and video meetings
  • Learn how proper attire conveys your level of professionalism and impacts how you are viewed by your fellow coworkers and superiors
  • Understand the impact of hostile behaviors in the workplace, including sexual harrassment, workplace violence, and bullying.
  • Become familiar with a broad and comprehsnsive guide of professional behavior in the workplace

Course content

1 section27 lectures1h 6m total length
  • Introduction2:47

    Explore inappropriate behaviors in the workplace, from subtle to overt incidents, and learn practical strategies to mitigate them. Foster a healthy, respectful environment and cultivate an inclusive, positive culture.

  • Boundaries2:28

    Explore how to respect personal boundaries in any interaction, practice open communication, and maintain confidentiality and professional distance to build trust and a respectful, safe workplace.

  • Etiquette2:30

    Embrace etiquette as a code of conduct shaping professional interactions and fostering a positive, productive work environment. Cultivate respectful communication, listening, and tact to navigate conflicts with professionalism and collaboration.

  • Nicknames3:51

    Explore how nicknames, name calling, and pronoun use affect workplace respect and inclusion. Learn to address colleagues by chosen names and pronouns to prevent hostility.

  • Prying and Rumors2:48

    Avoid gossip, rumors, and prying into colleagues' personal matters to protect privacy and trust, while fostering professionalism, respect, and open communication.

  • Sharing Contact Information1:53

    Respect privacy and consent when sharing contact information by directly seeking permission, honoring communication preferences, and fostering trust in professional interactions.

  • Sharing Passwords1:35

    Sharing passwords undermines digital security by enabling unauthorized access and data breaches. It erodes accountability and violates individual responsibility, compromising confidentiality and integrity.

  • Being On Time2:03

    Demonstrate punctuality by valuing others' time and keeping commitments. Build trust and a professional culture through reliability, integrity, and respect.

  • Attire2:36

    Dress appropriately to convey professionalism, respect, and credibility in the workplace, signaling commitment and readiness to engage. Prioritize safety through attire, from lab coats to safety gear.

  • Hygiene and Grooming3:10

    Develop a professional image by maintaining hygiene and grooming, including attire, neat hair, and subtle fragrance, to support credibility and a respectful workplace environment.

  • Shared Spaces2:34

    Keep shared spaces clean, quiet, and well equipped; return items after use; respect rules, be punctual with bookings; personalize thoughtfully to maintain a collaborative, professional environment.

  • Eating1:36

    Avoid eating during video calls to maintain focus and professionalism. Schedule meals to prevent disruptions, clean up after yourself, and keep shared spaces tidy.

  • Phone Calls2:29

    Mindful cell phone use in the workplace reduces disruption by using designated areas or headphones, keeping personal calls brief, and avoiding sensitive topics in open areas.

  • Speaker Phones1:37

    Use speaker phones with awareness of volume and privacy; keep conversations in designated areas or with headphones to avoid disruptions and protect confidential information.

  • Video Calls1:25

    Learn to maintain professional video call etiquette by choosing a neutral backdrop, minimizing distractions, using the mute function to reduce noise, and dressing appropriately to project a polished virtual presence.

  • Email4:14

    Learn to use email effectively in the workplace, avoiding tone issues, misuse of reply all, and unclear subject lines; cultivate timely, respectful, professional communication that prevents misunderstandings and supports collaboration.

  • Social Media5:02

    Navigate social media in the workplace responsibly by avoiding confidential information, discriminatory content, and unprofessional tone and language, while maintaining discretion with colleagues and mindful timing.

  • Workplace Violence2:29

    Recognize that violence or threats are unacceptable and undermine safety and culture at work. Report threats to human resources or security, and workplace violence prevention training to promote open communication.

  • Fighting2:20

    Explore why fighting in the workplace is inappropriate, highlighting safety risks and consequences, and promoting de-escalation and non-violent conflict resolution.

  • Sexual Harassment2:12

    Promote a respectful, safe workplace by embracing annual sexual harassment training, recognizing forms of harassment, and reporting concerns through designated channels to prevent and address issues.

  • Dating2:57

    Dating in the workplace requires transparency, professionalism, and clear boundaries to prevent conflicts of interest and favoritism, protect team trust, and involve HR when needed.

  • Touching Others2:13

    Understand boundaries around physical contact in workplace and why inappropriate touching harms colleagues, including emotional distress and legal consequences. Use only appropriate gestures and err on the side of caution.

  • Jokes1:45

    Recognize how humor can build camaraderie yet cross into inappropriate territory in the workplace, and avoid jokes that may offend or violate policies.

  • Bullying1:12

    Identify bullying in the workplace and recognize its forms, from overt aggression to subtle behaviours, to prevent workplace violence and sexual harassment.

  • Overstepping Authority2:26

    Avoid overstepping authority to prevent disruptions, conflicts, and a breakdown of collaborative spirit. Respect role boundaries, follow established protocols, communicate when uncertain, and seek guidance to maintain decisions and trust.

  • Profanity2:26

    Examine why profanity is inappropriate in the workplace and how it can erode professionalism and create an uncomfortable atmosphere.

  • Thank you1:34

    Maintain professional conduct and respect personal boundaries to foster a comfortable, productive workplace where colleagues collaborate effectively and actions respect others' boundaries.

Requirements

  • No experience necessary. Everyone welcome.

Description

Welcome to our comprehensive online course on Inappropriate Behavior in the Workplace!

In today's fast-paced and interconnected world, the importance of professional etiquette cannot be overstated. Whether you're working in a traditional office setting or a modern remote environment, understanding and practicing proper workplace etiquette is essential for fostering positive relationships, maintaining a respectful work environment, and advancing your career.

Throughout this course, we will explore various topics designed to equip you with the skills and knowledge necessary to navigate various workplace scenarios confidently and professionally.

Here are just some of the key elements we cover in this course:

  • The fundamental concept of personal boundaries and the significance of respecting the boundaries of others.

  • The essentials of proper business etiquette and professionalism, covering everything from greetings and introductions to effective communications.

  • The importance of presenting yourself in a manner that reflects professionalism and respect for your role through your attire and personal hygiene.

  • Online behavior, including social media usage, which can have a profound impact on your professional reputation.

  • Effective communication for any workplace, including proper email etiquette, video call behaviors, and meetings.

  • Respecting the time of others is paramount, so we discuss the importance of punctuality and time management skills.

  • The serious implications of improper behaviors in the workplace, such as sexual harassment, aggression, profanity, gossiping, spreading rumors, and name-calling.

  • The importance of the proper use of phones and cellphones in the workplace, including guidelines for professional phone etiquette.

This list of topics barely scratches the surface of the curriculum in full for this course. The concept behind this course was to be broad and comprehensive, covering a wide range of potential behavioral topics and issues in the workplace,

By the end of this course, you will have the tools and insights necessary to navigate the complexities of workplace etiquette with grace and professionalism. We are a successful risk management, human resources, and workplace safety firm with decades of experience performing the very behaviors listed here in this course. This course was designed by our course professionals relying on hands-on experience.

Let's embark on this journey together and elevate your workplace interactions to new heights!

Who this course is for:

  • Everyone who is employed or works in any work environment in which they will interact with others, ssuch as fellow employees, supervisors, vendors, clients, or customers