
Explore Cisco collaboration core technologies, architecture, and deployment models (on-premise, cloud, hybrid) with security, call control, conferencing, media resources, and edge.
Explore on premise, cloud, and hybrid deployment models for Cisco collaboration. Learn Cisco smart licensing, including user connect and workspace licenses, and cloud versus on premise implications.
Explore high availability and redundancy in Cisco collaboration core, featuring 1:1 and 2:1 ratios, publisher/subscriber models, TFTP, clustering, and multi-site deployment options.
Learn how Cisco Unified Communications Manager uses PKI certificates to validate identities, enable encryption, and manage trust with root and server certificates, CSR workflows, and mixed mode.
Explore disaster recovery for Cisco call manager using the free disaster recovery system; configure an sftp backup, perform manual or scheduled backups, and restore via the web interface.
Explore IP network protocols that power a Cisco collaboration environment, including time synchronization with NTP, DHCP, DNS, TFTP, CTL/ITL, CDP, LDAP, and SNMP for reliable communication, security, and monitoring.
Discover how codecs compress and decompress audio and video, and how bandwidth considerations and network type shape codec choices like G.711, G.722, G.729, and IPC.
Explore IP-based call signaling in Cisco Collaboration Core, covering phone bootup, DHCP/TFTP, and signaling protocols (SIP, H.323, Skinny). Learn phone registration, VLAN separation, and on-cluster call setup.
Explore how a Cisco sip call initializes from uac to ucm, covering endpoint discovery, permission and bandwidth checks, logging, and session description protocol (sdp) negotiation for rtp.
Explore how Cisco Unified Communications Manager integrates with ldap, enabling synchronization and authentication with Active Directory to provision end users and application users.
Enable LDAP synchronization and authentication to centralize user data from Active Directory into Cisco Unified Communications Manager, map attributes to user IDs, and enable single sign-on.
Understand how access control groups in Cisco Unified Communications Manager grant role-based privileges to end users, manage overlapping permissions, and provision standard and custom roles.
explore feature group templates to simplify provisioning and automate line creation from LDAP, powered by universal line and device templates for directory numbers.
Explore manual, auto registration, bulk administration tools, and self provisioning for Cisco Unified Communication Manager, and compare their setup, advantages, and deployment impact.
Learn how to use the bulk administration tool to bulk add, update, and delete phones in Cisco Unified Communications Manager, including import/export, templates, and validation.
Enable self provisioning in Cisco Unified Communications Manager for end users to add phones with minimal effort. Configure feature group templates, LDAP integration, and authentication to support automatic provisioning.
Explore how codec selection affects bandwidth, call quality, and encryption in voice over IP; compare G.711, G.722, G.729, and iLBC, and examine packet structure and bandwidth calculations.
Explore the dial plan and endpoint addressing in Cisco Unified Communications Manager, learning how call routing, digit manipulation, calling privileges, and emergency dialing rules shape reliable, location-aware communications.
Explore endpoint addressing in Cisco UCM, assigning directory numbers and directory URI aliases to internal endpoints, and balancing two-stage dialing with direct inward dialing and URI dialing.
Learn how Cisco Unified Communications Manager routes calls from a local endpoint or gateway, analyzes targets, and chooses the longest prefix match via intra site, inter site, and PSTN routing.
Explore the addressing method and digit-by-digit analysis in sip and unblock dialing, html keypad markup, and zip dial rules to optimize routing with Cisco Unified Communications Manager.
Explore variable length dialing and overlapping patterns, exclamation marks and hash keys, and urgent priority in Cisco Unified Communications Manager to reduce post dial delay and inter-digit timeout.
Explore MGCP gateways and their centralized dial plan for simplified configuration, and cover path selection with route pattern, route list, route group, local route group, and pre backhaul.
Explore implementing voice gateways to route calls between PSTN and IP networks using inbound and outbound dial peers, Cisco Unified Border Element, with server groups and destination patterns.
Learn to implement class of service in Cisco call manager to enforce privileges, time of day routing, 911/vanity numbers, and call accounting via client matter codes and force authorization codes.
Discover how to prevent toll fraud in Cisco collaboration systems by applying class of service and restriction rules, time-of-day routing, least-cost routing, and force authorization code.
The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.1 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications. This course earns you 64 Continuing Education (CE) credits towards recertification
This course will help you:
Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Configure and troubleshoot collaboration endpoints
Earn 64 credits toward recertification
Objectives
Describe the Cisco Collaboration solutions architecture
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Describe the different codecs and how they are used to transform analogue voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement globalized call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe and configure endpoints and commonly required features
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
Define QoS and its models
Implement classification and marking
Configure classification and marking options on Cisco Catalyst® switches