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Remote, Hybrid Work: Communication and Collaboration
356 students
Remote, Hybrid Work: Communication and Collaboration
remote work | hybrid work | virtual team communication | distributed teams | async communication | remote team culture
Last updated 9/2026
English
English [Auto],
What you'll learn
- Run a distributed team without confusing control with supervision
- Build a communication system with an audit, defined audiences, channels and KPIs
- Choose the right channel for a message instead of defaulting to a meeting
- Run one-to-ones that people look forward to, using coaching and clean feedback
- Rebuild team cohesion for people who never share a room
- Replace "ask in the chat" with a knowledge base that people actually maintain
- Describe a culture explicitly, because at a distance nothing transmits by observation
- Hire, onboard and offboard people you will never meet in person
- Learn alongside Mike's 1.6 million students from 185 countries
- Get the author's experience from Preply, Wargaming, iDeals and Alfa-Bank
Explore related topics
Course content
15 sections • 42 lectures • 19h 33m total length
Requirements
- A team, or part of one, that works across locations at least some of the week
- No technical background required. Tools are covered by purpose, not by feature list
- Access to whatever chat and document tools your company already uses
- English at intermediate level or above, since all lessons are in English
- Willingness to admit that some meetings exist because nobody wrote anything down
Description
This course contains the use of artificial intelligence.
When a team goes remote, the work usually survives. What dies is everything that used to happen by itself.
What actually breaks
Nobody overhears the useful thing anymore. Nobody notices that someone has gone quiet for three weeks. The new joiner cannot tell who to ask, so they ask nobody. And because none of this shows up in a status report, the response is almost always more meetings — which fixes nothing and eats the day. I have run distributed teams and I have made this exact mistake: I added a daily call instead of writing one document, and the call is still on somebody's calendar somewhere.
What this course actually covers
Six blocks, in the order things break. First, the mechanics of distributed work: what changes, how to organise control without surveillance, which tools and which meetings a remote team needs, and how to hire, onboard and part with someone you have never met. Second, internal communication as a system — audit, audiences, channels, rollout and measurement, instead of announcements into a chat. Third, one-to-ones, the single conversation that cannot be lost when the office goes: types, coaching, feedback, and how to roll them out across a company. Fourth, team cohesion for people who never share a room, including hybrid sessions where half the participants are on a screen. Fifth, knowledge management, which is what asynchronous communication is actually called: capture, storage, sharing, use and measurement. Sixth, culture, which in an office transmits by observation and at a distance either exists in writing or does not exist.
A note on the material
These lessons were recorded for people responsible for how a company works, so the examples come from that world: onboarding processes, engagement, retention, internal channels. If you manage a team, every framework here applies directly to yours. If you own the communication function, it applies to the whole company. I would rather name the source of the examples than have you discover it in lesson three.
Who is teaching this
I am Mike. I built the people system at Preply as it became a unicorn, working across a distributed organisation, and I have worked at Wargaming, iDeals and Alfa-Bank. More than 1.6 million students have enrolled in my courses across 185 countries, and over 150,000 specialists have gone through my programmes. I hold PHRi and SHRM-CP certifications and represent HRCI in more than ten countries.
What is included
Lifetime access to all 40 lessons
Active instructor support in the Q&A section
A Udemy Certificate of Completion
Working material: the remote transition checklist, communication audit, one-to-one formats, ready-made team exercises, the GRPI model
Real cases from Netflix, Miro, Buffer, Basecamp, Starbucks and Tesla
Where to start
Look at your calendar for last week and find one recurring meeting that exists because something was never written down. That meeting is the whole problem in miniature. Enrol now and start the first lesson today.
Who this course is for:
- Managers whose team went hybrid and whose old habits stopped working
- Leaders of fully distributed teams across several time zones
- Communications and internal comms specialists rebuilding channels for remote staff
- Project and operations managers coordinating people they never see
- Team leads whose one-to-ones have degraded into status updates
- Founders building a remote-first company and writing its rules for the first time
- Anyone whose calendar filled up the moment the office emptied