
Feeling overwhelmed by the transition to a hybrid work model? This course equips you with the tools and strategies to thrive!
- Foundations: Understand hybrid models, their challenges, and their benefits.
- Psychological Safety: Foster trust and open communication, crucial for successful hybrid teams.
- Leading Without Micromanaging: Delegate effectively and empower your team for peak performance.
- Communication Strategies: Learn to bridge the physical distance and ensure clear, effective communication across all channels.
- Collaboration Essentials: Discover practical tools and techniques to foster seamless collaboration in a hybrid environment.
- Location-Based Equity: Implement strategies to ensure fairness and equal opportunities for all employees, regardless of location.
- Building Culture: Cultivate a strong, cohesive company culture that embraces diversity and a distributed workforce.
- Performance Management: Master the art of identifying performance issues, providing effective feedback, and driving continuous improvement.
Feeling lost in the hybrid work buzzword jungle? This lecture clarifies everything by increasing your understanding of the various interpretations of "hybrid".
This lecture dives into the many benefits, including:
- Talent Pool Expansion
- Enhanced Employee Satisfaction
- Increased Productivity
Unfortunately, hybrid work isn't all sunshine and rainbows. In this lecture, we cover common hurdles that come with a hybrid environment. We'll explore how our reliance on the traditional office can leave us unprepared for the new world of work. You'll also discover the challenges of replicating in-person collaboration methods virtually, and the danger of proximity bias creeping into your team dynamic among other "gotchas" to be aware of.
Let's get to work. This exercise is all about understanding how hybrid work is impacting you and your team currently, which is the first step to improving things.
Feeling safe to be yourself at work? That's psychological safety, and it's the magic ingredient for high-performing, happy teams.
This lecture unlocks the concept: what it means, why it matters, and real-life examples to bring it home.
Ever wonder why teams go through growing pains? In this lecture you'll learn all about Tuckman's Stages of Group Development, a powerful model that explains how teams move from forming to truly performing. Learn how each stage impacts psychological safety and what you can do, as a leader, to navigate these phases effectively.
Trust is the bedrock of any high-performing team. This lecture equips you to be a leader who fosters trust. Learn simple but effective tactics you can use right away to build trust on your team (without resorting to cheesy team-building activities.)
If you've ever noticed that folks in the office tend to get more than their fair share of the credit, proximity bias might be at play! This lecture exposes this harmful assumption and its impact on remote workers. Learn how to challenge this bias in yourself and create a more equitable work environment.
We ALL make mistakes. We've made them in the past and we'll make them again. In this lecture, you'll learn how to come away from mistakes with your dignity in tact, and the best way to handle mistakes made by others on your team.
Let's put some of your new skills to work. In this lecture, you'll learn 2 methods for checking in with your team that'll help you move beyond superficial greetings and gain valuable insights into your team's well-being.
I'm sure you don't think you're a micromanager, but your employees might feel differently. Don't worry; it happens to the best of us!
In this lecture, you'll learn a different, more effective, method, to lead your team to results...by learning how to set crystal clear goals and expectations with your team.
Every leader I've ever worked with knows, intellectually, that they should be delegating more. But it's hard! This lecture tackles the myths holding you back when it comes to delegation and equips you with a powerful delegation framework that you can start to use right away.
Let's move from theory to action! This activity equips you to apply the delegation principles you learned in the last lecture. Download the worksheet and identify tasks you can delegate. Then, map those tasks to specific team members and follow the delegation framework.
In this lecture, you'll learn how to move from feeling like you have to have all the answers and solve all the problems, to empowering your team to find their own solutions. It's a twofer!; you'll learn to stop being a bottleneck while watching your team take true ownership.
Let's get to work and apply the GROW model to a real-life situation you're facing with a team member. You can reframe a conversation you already had, to imagine how you'd do it different next time, or you can plan for a conversation you know you need to have!
Communication breakdowns are a drag on productivity, but fixing them can feel overwhelming. This lecture equips you with a powerful framework to diagnose exactly where communication is failing in your hybrid team.
Miscommunication in a hybrid workplace can cost your team tons of time and productivity. This lecture equips you with proactive strategies to prevent it from happening in the first place.
Tired of your team feeling overwhelmed by communication overload? This lecture tackles how to define communication norms, a magic bullet for a smoother hybrid work experience. Learn why communication norms are essential and how misaligned expectations can lead to burnout and misunderstandings.
By the end of this lecture, you'll be equipped to facilitate a conversation with your team to establish clear communication guidelines, boosting productivity and fostering a more equitable work environment.
Now you know how to have the conversation around communication norms, so let's make a plan to make it happen.
Download the facilitation guide and team worksheet included.
Then, follow the step-by-step guide to schedule and lead a communication norms discussion with your team.
Communication is a two-way street, and active listening is key to receiving information effectively. This lecture dives deep into the art of active listening. Learn the 3 A's of active listening and discover how to read virtual cues to understand sentiment and gauge team morale.
Meetings are up 250% since pre-pandemic, wreaking havoc on our ability to actually do our work.
By the end of this lecture, you'll have strategies to promote informal communication and reduce the number of meetings your team's calendar.
Misunderstandings are easiest in written communication, where tone and body language get lost. This lecture equips you with a powerful mindset shift to reduce conflict and friction.
Early intervention is key to a healthy team dynamic! This lecture equips you with strategies to address minor issues before they snowball into conflict.
Technology is your friend in the hybrid world! This lecture explores a variety of powerful tools to bridge communication gaps.
Hybrid meetings can be tricky, but fear not! In this lecture, you'll learn common challenges of hybrid meetings and how to ensure remote participants are fully included.
Brainstorming remotely can feel clunky, but there's a better way! This lecture challenges traditional brainstorming methods and introduces a powerful brainstorming technique that can outperform group brainstorming while leveraging asynchronous preparation for idea generation.
Strong 1:1 meetings are the cornerstone of effective leadership. Learn best practices for maximizing the value of your synchronous time.
Feeling overloaded by meetings? This lecture empowers you to take action! Learn how and why to conduct a meeting audit and a simple mnemonic that'll ensure you never forget the steps.
Download the accompanying guide and conduct a thorough review of your team's meetings.
Communication about tasks and projects can be a time drain, especially in a hybrid environment. In this lecture we cover best-in-breed collaborative task management tools.
Learn how these tools can reduce meetings, emails, and information silos and discover best practices for selecting and implementing a task management system for your team to maximize its effectiveness.
Learn why "document everything" should be your new motto (and why it isn't as scary as it sounds!). In this lecture we dive into practical strategies for documenting processes, decisions, and rationale for increased transparency and future reference.
Working with a global (or even just national) team presents exciting opportunities, but time zones can create scheduling hurdles. This lecture equips you with strategies to overcome these challenges and ensure inclusive collaboration.
Collaboration across distances can be smooth sailing with the right set of tools! This lecture equips you with a toolbox to supercharge your hybrid team's efficiency.
Equality isn't enough. This lecture equips you to champion location-independent equity for your hybrid team. Learn the key distinction between equity and equality and discover strategies to provide your employees with the tools they need to succeed, regardless of location.
Data is your friend! This lecture equips you to assess visibility fairness within your team through a data-driven approach.
Download the attached guide and follow the steps to conduct a thorough visibility audit. By the end of this exercise, you'll be a data detective, empowered to identify and rectify any visibility gaps within your team.
Effective leadership transcends physical location. This lecture equips you with strategies to be present and available for all your team members, regardless of where they work.
A seamless digital experience is key to a productive hybrid team. Learn practical steps you can take to ensure that all your employees have access to the tools they need to get the job done! Watch on to become a resource distribution maestro!
Flexibility shouldn't be a one-way street! This lecture explores the concept of bidirectional flexibility and its importance in a hybrid environment.
While remote workers often have inherent flexibility, such as adjusting schedules or running errands during the workday, this lecture will help you to consider how to extend similar autonomy and freedom to in-office employees.
This lecture dives deep into what company culture really is, and what it's not. Forget the fancy jargon and vague mission statements. Company culture boils down to the everyday practices and behaviors that define your organization. It's how people actually work, not what they say they do.
This lecture will also explore the crucial link between company culture and values.
Creating a strong company culture starts with onboarding. This lecture equips you with strategies to effectively integrate new hires into your hybrid team, regardless of location.
Forget the slow burn of getting to know colleagues in a hybrid environment! This exercise introduces the "Personal User Manual", a powerful tool to accelerate team bonding and understanding.
Download the template, share it with your team, and watch your productivity and morale soar.
Building strong relationships at work is essential, but it's one of those things that can be trickier in a hybrid environment. But don't worry because this lecture will give you some strategies that actually work to build and maintain those relationships that truly matter at work.
Virtual happy hours are so last season! This lecture explores alternative team-building activities designed to maximize engagement and fun in a hybrid environment.
Let's get playful! This exercise ignites your creativity with a fun brainstorming activity designed to generate engaging team-building ideas for your hybrid environment. Remember, the wackier the better! And don't forget to get the team involved.
Download the PDF and let's get to it!
Work isn't all work, is it? Sometimes we just want to chat and have fun, but it was a little easier to do when there was an actual water cooler to hang out around. How do we integrate informal chitchat in a hybrid environment? Watch and find out!
Burnout is a serious threat in today's hybrid work environment. This lecture equips you with the knowledge and strategies to foster healthy work-life boundaries for yourself and your team. Learn the common signs of burnout and how to leverage your active listening to identify potential issues.
Confused employees lead to frustrated employees who underperform or burn out. This lecture equips you with strategies for clear performance management in a hybrid environment. Learn the importance of well-defined goals and metrics, and how to communicate them effectively to your team.
Even with clear expectations, performance issues can arise. This lecture gives you with strategies to identify the root cause of underperformance in your hybrid team.
Dreading feedback conversations? In this lecture, you'll learn the SBI Model for feedback, a powerful tool for delivering clear, constructive feedback in any environment.
I'll also share best practices for giving and receiving feedback, giving you everything I've learned in decades of delivering feedback to my teams (and my superiors).
Ready to transform your feedback delivery? This lecture is your practice round! We'll revisit the golden rules of feedback from the last lecture and guide you through a self-evaluation exercise. Download the accompanying PDF sheet and use it to assess a recent feedback conversation and ensure the next one goes more smoothly.
Performance management goes beyond addressing issues. You also need to cultivate an environment that prioritizes growth and development for your hybrid team. Discover why employees crave opportunities to learn and advance, how investing in their development can boost retention, and get ideas for practical ways you can enhance employee development at any budget.
The work of being a great leader is never done because things are always changing, and there's always room for improvement. In this lecture, I'll share with you a powerful formula to ensure you never get stagnant and are always focused on actionable improvement.
Let's put this strategy into action. Download the guide and schedule a time to meet with your team to have a conversation about what's working, what's not, and how you'll experiment to make things better.
Congratulations! You've reached the finish line and are now much better equipped to lead your hybrid team to success!
Make sure to check out the resources attached to this lecture for additional free resources, as well as options to deepen your learning through coaching, or to bring me to your team for a live workshop.
Are you struggling to transition to leading your hybrid team? Or do you simply want to beef up your management skills for the hybrid future? Or maybe you're not a leader yet, but you want to be ready when the time comes.
If so, this course is for you!
If you're reading this now, you've likely realized it isn't so easy to simply transition from "room to Zoom" and it’s very likely that you’re a leader who is either in the midst of transitioning to a hybrid model of work, or you’ve already transitioned, but you’d like to improve your skills.
This course is designed to provide actionable solutions and techniques for the challenges you may face when you “go hybrid”.
Do you ever feel like:
You can't quite get a pulse on your hybrid team?
Your team isn't as engaged as they use to be?
Managing a hybrid team is more difficult than managing an onsite team?
By taking this course, you'll:
Be able to clarify how your team fits into the hybrid landscape, define the challenges you may be up against and the hidden benefits of hybrid that you can capitalize on
Lay the groundwork for psychological safety on your team (so that you can increase productivity and morale)
Learn how to set crystal-clear expectations and manage to results so that your team doesn't fall down the slippery slope of burnout
Understand the communication challenges that hybrid teams face, and come away with practical tools to proactively solve communication issues
Understand the challenges of collaborating in a hybrid environment and come away with strategies and tools to collaborate effectively across locations
Learn about the dangers of proximity bias, and how to combat it within your organization
Gain strategies for increasing connection and engagement on your team while building a solid and cohesive culture that values "culture add" over "culture fit"
Learn to delegate effectively
Acquire the skills necessary to manage performance and give feedback in a way it's actually heard
Specifically, this course covers:
Definitions of a hybrid model, as well as its challenges and benefits
Psychological safety
Managing your hybrid team, without resorting to micromanagement
How to communicate effectively and efficiently when you’re not all in the same room
How to collaborate effectively in a distributed environment
Ensuring location-indifferent equity on your team
Building and maintaining a cohesive company culture, with a diverse and distributed population
Managing performance and continual improvement
The lectures in this course are complemented by exercises and activities that you can practically apply in your work and on your team, right now, to help you more effectively manage your hybrid team and set yourself and others up for success.
Did you know?
For better or for worse, managers account “for at least 70% of the variance in employee engagement”
81% of employees reporting to recently trained managers said they were “more engaged in their jobs”
Let's use your power to empower!
By investing in developing yourself, you'll be creating a positive cycle on your team leading to high engagement, lower turnover and lower burnout.
Enroll today and become the leader others want to be led by!