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Human Resources Skills, Concepts and Tools (HRCI - PHR/SPHR)
Rating: 4.2 out of 5(29 ratings)
171 students

Human Resources Skills, Concepts and Tools (HRCI - PHR/SPHR)

Course 1 of 20 of The Human Resources Certification Program (HRCI - PHR/SPHR)
Last updated 11/2025
English

What you'll learn

  • PHR and SPHR Exam Considerations
  • Key HR Skills and Concepts
  • HR Concepts and Applications
  • Strategic Considerations in the HR Function

Course content

1 section43 lectures2h 47m total length
  • A day in the life of a human resources manager2:59

    A day in the life of a human resources manager

  • Course Choice, Skill Development and Prior Knowledge
  • Course Overview2:37

    This course begins with a quick look at certification and some tips for human resource professionals on how to prepare for and hopefully be successful in completing the professional in human resources, or PHR, and senior professional in human resources, or SPHR exams.

    We'll also look at key skills required for success as a human resource professional, including the ability to lead and motivate others.

    Human resource concepts and applications are also examined, as well as ethics and professional standards that every organization should follow.

    And finally, the course provides some insight into environmental scans, organizational structures, and change management.

  • Effective Learning7:04

    Effective Learning

  • FAQs1:02

    FAQs

  • Program Overview (1)14:38

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • The Influence of Contemporary HR0:02

    The Influence of Contemporary HR

  • Program Overview (2)11:23

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • The Employee Life Cycle0:01

    The Employee Life Cycle

  • The Science of Better Learning5:14

    The Science of Better Learning

  • HR Competency Model0:19

    HR Competency Model

  • Program Overview (3)11:33

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • HR Career Mosaic0:44

    HR Career Mosaic

  • Program Overview (4)13:07

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • Human Resource DNA0:10

    Human Resource DNA

  • Useful info0:48

    Useful certification info

  • Glossary of Terms0:01

    Glossary of Terms

  • Legal Issues0:01

    Alphabetical Listing of Legal Issues

  • Program Overview
  • PHR and SPHR Exam Considerations (1)2:29

    In topic one, PHR and SPHR Exam Considerations, I'll share some insights into HR certification, the HR certification exam process, the minimum requirements for PHR and SPHR certification, and a few test taking tips.

  • PHR and SPHR Exam Considerations (2)2:30

    In topic one, PHR and SPHR Exam Considerations, I'll share some insights into HR certification, the HR certification exam process, the minimum requirements for PHR and SPHR certification, and a few test taking tips.

  • PHR and SPHR Exam Considerations (3)2:40

    In topic one, PHR and SPHR Exam Considerations, I'll share some insights into HR certification, the HR certification exam process, the minimum requirements for PHR and SPHR certification, and a few test taking tips.

  • PHR and SPHR Exam Considerations (4)2:17

    In topic one, PHR and SPHR Exam Considerations, I'll share some insights into HR certification, the HR certification exam process, the minimum requirements for PHR and SPHR certification, and a few test taking tips.

  • PHR and SPHR Exam Considerations (5)2:53

    In topic one, PHR and SPHR Exam Considerations, I'll share some insights into HR certification, the HR certification exam process, the minimum requirements for PHR and SPHR certification, and a few test taking tips.

  • Transmission of Knowledge to Competencies0:24

    Transmission of Knowledge to Competencies

  • Key HR Skills and Concepts (1)4:21

    In topic two, Key HR Skills and Concepts, our focus will be on communication skills and strategies such as presentation, collaboration, and sensitivity. Then you'll be introduced to some basic concepts of leadership in the HR function.

  • Key HR Skills and Concepts (2)4:22

    In topic two, Key HR Skills and Concepts, our focus will be on communication skills and strategies such as presentation, collaboration, and sensitivity. Then you'll be introduced to some basic concepts of leadership in the HR function.

  • Key HR Skills and Concepts (3)3:32

    In topic two, Key HR Skills and Concepts, our focus will be on communication skills and strategies such as presentation, collaboration, and sensitivity. Then you'll be introduced to some basic concepts of leadership in the HR function.

  • Key HR Skills and Concepts (4)9:40

    In topic two, Key HR Skills and Concepts, our focus will be on communication skills and strategies such as presentation, collaboration, and sensitivity. Then you'll be introduced to some basic concepts of leadership in the HR function.

  • Concepts, Insights and Inquiries
  • Business Functions0:36

    Business Functions

  • HR Concepts and Applications (1)3:09

    In topic three, HR Concepts and Applications, you'll be introduced to human relations concepts and applications including emotional intelligence and organizational behavior.

  • HR Concepts and Applications (2)3:02

    In topic three, HR Concepts and Applications, you'll be introduced to human relations concepts and applications including emotional intelligence and organizational behavior.

  • HR Concepts and Applications (3)2:26

    In topic three, HR Concepts and Applications, you'll be introduced to human relations concepts and applications including emotional intelligence and organizational behavior.

  • HR Concepts and Applications (4)3:22

    In topic three, HR Concepts and Applications, you'll be introduced to human relations concepts and applications including emotional intelligence and organizational behavior.

  • HR Concepts and Applications (5)3:25

    In topic three, HR Concepts and Applications, you'll be introduced to human relations concepts and applications including emotional intelligence and organizational behavior.

  • The Performance/Values and Managing Performance Matrices0:22

    The Performance/Values and Managing Performance Matrices

  • Strategic Considerations in the HR Function (1)3:25

    In topic four, Strategic Considerations in the HR Function, we'll focus on the basics of environmental scanning including the SWOT and SLEPT analysis models, the most common types of organizational structures, and some basics of change management theory.

  • Strategic Considerations in the HR Function (2)4:23

    In topic four, Strategic Considerations in the HR Function, we'll focus on the basics of environmental scanning including the SWOT and SLEPT analysis models, the most common types of organizational structures, and some basics of change management theory.

  • Strategic Considerations in the HR Function (3)2:49

    In topic four, Strategic Considerations in the HR Function, we'll focus on the basics of environmental scanning including the SWOT and SLEPT analysis models, the most common types of organizational structures, and some basics of change management theory.

  • Strategic Considerations in the HR Function (4)4:01

    In topic four, Strategic Considerations in the HR Function, we'll focus on the basics of environmental scanning including the SWOT and SLEPT analysis models, the most common types of organizational structures, and some basics of change management theory.

  • Strategic Considerations in the HR Function (5)8:53

    In topic four, Strategic Considerations in the HR Function, we'll focus on the basics of environmental scanning including the SWOT and SLEPT analysis models, the most common types of organizational structures, and some basics of change management theory.

  • Evidence-Based Decision Making0:25

    Evidence-Based Decision Making

  • Practical Activity: HR Competency Self-Assessment
  • Human Resources Core Knowledge - Skills, Concepts, and Tools
  • Human Resources Skills, Concepts and Tools (HRCI - PHR/SPHR)
  • Human Resources Core Knowledge - Skills, Concepts, and Tools2:26

    This course begins with a quick look at certification and some tips for human resource professionals on how to prepare for and hopefully be successful in completing the professional in human resources, or PHR, and senior professional in human resources, or SPHR exams.

  • Takeaways, Practical Applications and Endorsements
  • Ready to ace the HRCI - PHR Exam?0:23

    After completing the Project Management Professional Certification Program (PMP), take your preparation to the next level with the Test Prep: The Human Resources Certification Program (HRCI - PHR/SPHR).

    Dive deep into key topics, practice with real exam scenarios, and ensure you're fully equipped to conquer the PMI exams with confidence.

  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special requirements or prerequisites
  • The course is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge

Description

The Human Resources Core Knowledge: Skills, Concepts and Tools course is the 1st of 20 courses developed as part of the Human Resources Certification Program.

This course begins with a quick look at certification and some tips for human resource professionals on how to prepare for and hopefully be successful in completing the professional in human resources, or PHR, and senior professional in human resources, or SPHR exams.

We'll also look at key skills required for success as a human resource professional, including the ability to lead and motivate others. Human resource concepts and applications are also examined, as well as ethics and professional standards that every organization should follow.

And finally, the course provides some insight into environmental scans, organizational structures, and change management.

  • In topic one, PHR and SPHR Exam Considerations, I'll share some insights into HR certification, the HR certification exam process, the minimum requirements for PHR and SPHR certification, and a few test taking tips.

  • In topic two, Key HR Skills and Concepts, our focus will be on communication skills and strategies such as presentation, collaboration, and sensitivity.

  • In topic three, HR Concepts and Applications, you'll be introduced to human relations concepts and applications including emotional intelligence and organizational behavior.

  • In topic four, Strategic Considerations in the HR Function, we'll focus on the basics of environmental scanning including the SWOT and SLEPT analysis models, the most common types of organizational structures, and some basics of change management theory.

That’s it! Now go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:

  • Young professionals who are just beginning their HR career journey (aPHR Certification)
  • Experienced professionals looking to establish themselves in the HR field (PHR Certification)
  • Seasoned professionals aiming to solidify their credibility as an HR leader (SPHR Certification)